Who Uses Vagaro Fitness Software?

Fitness/Gym Owners, Salon Owners, Spa Owners, Nutritionists, Chiropractors, Physical Therapists, Dance Instructors, Pilates Instructors, and Yoga Instructors.

What Is Vagaro Fitness Software?

Vagaro boosts your productivity and frees up your time. Manage classes and memberships on any device. Let your customers check in themselves with our customer check-in app. Get booked on our Fitness Marketplace, on your booking page, on Facebook, Yelp, Instagram or even on your own website via our booking widget. Send customers waivers and forms. Securely process payments. Vagaro Pro is the most downloaded/reviewed Apple & Android App. Prices start @ $25/month. Sign up for a Free 1 Month Trial.

Vagaro Fitness Software Details

Vagaro

https://sales.vagaro.com/

Founded 2009

Vagaro Fitness Software Pricing Overview

Vagaro Fitness Software has a free version and offers a free trial. Vagaro Fitness Software paid version starts at US$25.00/month.

Starting Price

US$25.00/month
See pricing details

Free Version

Yes

Free Trial

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Vagaro Fitness Software Features

Chiropractic Software
Appointment Reminders
Billing & Invoicing
Claims Management
Healthcare Compliance
Outcome Assessment Tools
Patient Account Management
Patient Records Management
SOAP Notes
Attendance Tracking
Billing & Invoicing
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Mobile Access
Online Bookings
Payment Processing
Point of Sale (POS)
Team Management
Visitor Management
Website Management
Appointment Scheduling
Billing & Invoicing
Business Coaching
Client Management
Goal Setting / Tracking
Life Coaching
Mentor/Coach Matching
Program Management
Progress Tracking
Sport Coaching
Attendance Tracking
Billing & Invoicing
Class Management
Class Scheduling
Client Management
Costume Management
Online Payments
Online Registration
Point of Sale (POS)
Reporting
Self Service Portal
Staff Management
Appointment Scheduling
Billing & Invoicing
Dietary Analysis
Goal Setting / Tracking
Meal Planning
Nutrient Database
Patient Management
Patient Portal
Attendance Tracking
Billing & Invoicing
Class & Schedule Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Online Booking
Payment Processing
Self Check-in/Check-out
Attendance Tracking
Class Scheduling
Event Management
Membership Management
Online Payments
Online Registration
Parent Portal
Score Tracking
Skills Tracking
Team Management
Wait List Management
Application Management
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Membership Renewals
Payment Processing
Website Management
Attendance Tracking
Certification Tracking
Exercise Library
Fitness Assessments
Fitness Plan
Nutrition Program
Payment Processing
eCommerce
Appointment Management
Appointment Reminders
Assessments
Billing & Invoicing
EHR/EMR
Exercise Library
For Physical Therapy
HIPAA Compliant
Insurance Management
Multi-Location
Patient Portal
Practice Management
Progress Notes
Reporting/Analytics
Treatment Plans
Attendance Tracking
Capacity Management
Class Scheduling
Marketing Management
Member Management
Online Payments
Point of Sale (POS)
Staff Management
Facility Scheduling
Inventory Management
Online Payments
Staff Management

Vagaro Fitness Software Reviews for UK Users

Showing 5 of 2,264 reviews

Overall
4.7/5
Ease of Use
4.7/5
Customer Service
4.7/5
Features
4.6/5
Value for Money
4.7/5
Kathi C.
Hair Design Extraordinaire!
Internet, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 26/04/2019

"Salon Calendar booking and scheduler "

Comments: Best Software for Salons out there yet.. Either for full Salons or individuals. I've gotten almost all the girls to use it at my Salon. especially the young ones that are first starting out or new just to making their​ own schedule. I've​ been in this business forever, 42 years. I love anything techy. So I really love​ that it works on my phone that I can schedule anytime, anywhere, And My computer from home and my iPad​ as well.
All in all I just can't​ say enough..

Pros: The ease of use. Checking out a client and knowing that they have a receipt of the breakdown of services and next appointments emailed to them..Yes!!! Also never having to call to confirm! that is a sure fire way of determining your income​ in advance. Also when I know I'm going to be off for any​ time​ different than my regular time, I can send out a mass email and everyone can get on the schedule either before or after I'm​ back. They LOVE this!..

Cons: I really have no complaints. been with them since the very beginning and they have only listened and worked with me on my wishes and ideas. They are constantly​ solving​ my questions and wishes.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 26/04/2019
Caitlyn O.
Owner
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 15/05/2020

"Recommend "

Comments: Vagaro helps me organize all of my forms, treatment notes, and private yoga notes all in one safe place.

Pros: I use this software to manage my yoga and massage business. It is a very affordable option that offers the same features as other software for less than half the price. I've turned several friends on to this software and they all agree it is easy to use and easy on the wallet.

Cons: Most of my qualms with this software have been updated and fixed! They are constantly adding to the capabilities.

Vendor Response

by Vagaro on 04/06/2020

Hi Caitlyn, thank you so much for your feedback. We greatly appreciate that you took the time to share your experience with our Software. Thanks for being a Vagaro Business!

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 15/05/2020
Cassandra M.
Owner
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    1/5
  • Customer Support
    4/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 30/03/2019

"Vagaro has been in business 9 years?!"

Comments: Even though Vagaro is an improvement in a lot of ways compared to what we had, I wouldn't recommend it to another salt therapy spa. You say you are a salon and spa software. We operate a lot like a massage spa does, but your software does not function well for our needs. Please make the following changes:
Allow for relationships between members
Allow for a membership to be shared with others, where on person pays for it
Allow employees who use the Vagaro system to also use the same email to be a client somewhere else.
Allow recurring scheduling for classes to be unlimited
Allow the business owner/manager to make the decision of what Vagaro permissions they give to their
employees
Make merging profiles easy
Keep duplicate profiles from happening for no reason

Pros: I own a salt therapy spa. The color coded calendar is really nice. It is easy to book clients into classes and appointments. Checking clients out is not perfect, but ok most of the time). I will put the rest of my complaints here, since it limits characters in the Cons. Clients cannot use the same email if they have used another Vagaro merchant. Families also can't use the same email on different profiles. We have a client who has been with us for over a year. She recently went to work for a massage therapist who uses Vagaro. Now, we are locked out of her account and cannot even change to a different email she gave us. The answer from Vagaro was to have her use our work computer to sign into her employee Vagaro account and make changes on our system. When I told tech support that is unprofessional and ridiculous to have my clients making changes to their account on our system, I was told that's not unprofessional at all. Uhm! Yes it is. I asked to speak to a Vagaro manager, was told they don't work on the weekends and that I couldn't leave a message to get a call back. I was told I would be responsible for calling back myself.
I am also not happy that I cannot give permissions to my employees that I need them to have. I need them to be able to upload excel sheets for certain things. That is only a manager permission. What's going to happen when I open other locations? I pay employees to get things off my plate so I can run my business.

Cons: I don't think this system is good for a business with several employees. I do not like that we can not make family relationships. We sell family memberships and need for one person (usually the parent) to sign everyone out under the one membership. However, the way it is set up, we check the parent out and the have to comp the kids. That makes it look like we do a lot of comping of sessions. It makes me wonder how a fitness facility using Vagaro does their family memberships? Scheduling a client for a recurring class is also not very friendly. You can only schedule them for 20 classes and no more. I have clients that come 3 times a week faithfully. There is no way for a reminder to add them back in. However, you can book recurring appointments forever. It should be consistent for classes as well. We have had trouble with client profiles duplicating themselves. We can't figure out why that happens. Then, merging the clients is a problem. Half the time we try to do that, it doesn't let us, because it says they are the same person.....very confusing and difficult to deal with. I'm not totally happen with the merchant processing. On more than one occasion, we've had clients try to pay for services or retail with a gift card they got. When we try to use it, it won't process. The answer that we got from Vagaro is that about 50% of the time, the merchant bank doesn't allow certain gift cards to be used. As a small business owner, that is very embarrassing.

  • Reviewer Source 
  • Reviewed on 30/03/2019
Christy C.
Salon Owner
Retail, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/03/2020

"I love the format of the software"

Comments: I love that I do not need other services like Demand Force or Square for invoices and Gift Card Sales when using Vagaro. I can now customize Vargaro to do the same things in 1 software and in 1 payment per month!

Pros: I love that the software is able to customized to my salon company needs. I love the email and text message marketing. I am still learning the program and all the add on services available. This month my 2 favorite features have been the invoice capability to be able to sell products to our clients while shut down for 30 days and then the ability to email & text clients of the current status of the salon closure.

Cons: Reports are either not as detailed as I need or trying to pull collected information. For example, I wish I could pull a list of new clients who visited our company last month. I also wish I could mas tag a group of clients like tag all customers who bought "Color and haircut" or a specific product. Ability to mass tag would give my more marketing power as I listed in what I love most about the software.

Vendor Response

by Vagaro on 09/04/2020

Hi Christy, thank you for sharing your feedback. Feedback like this helps us make our software even better, so thank you for taking the time to let us know what you love!

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/03/2020
Cristene a J.
owner
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 21/05/2020

"Best fit for a diverse business with an unbeatable price."

Comments: Overall my experience has been Wonderful. I seem to find more ways to expand, streamilne and save time every time I log in.

Pros: Vagaro has such wonderful functionality, its very user friendly, and the updates and offerings that were implemented to serve users during the pandemic have been absolutely outstanding.
The multi use calendar has been a very valuable asset to myself and staff and the combined inventory tracking, checkout features, and marketing tools have streamlined my business. Using Vagaro has saved me time, frustration and has increased our professional presence in our community. One of the the best features is the unbeatable price. I haven't found any platform that has satisfied our needs as diverse Holistic Wellness Center with room to grow.

Cons: I wish I could print my address list to a label so I can send old fashioned b-day cards.
When I create my marketing blasts the finger scroll jumps very quickly leaving the user to have to manually us the scroll to the right.
Very minimal issues to even speak about.

Vendor Response

by Vagaro on 13/06/2020

Hi Cristene, we just wanted to thank you for your kind feedback. We are so glad that you love the software, and thankful to have you as one of our Vagaro Businesses!

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 21/05/2020