What Is Vagaro?

Use our all-in-one salon, spa & fitness software to manage and grow your business. Get booked & paid 24/7. Stay safe with 100% contactless check-in & checkout. Reach more customers via text & email marketing. Get booked on the Vagaro Marketplace and on social media. Reduce no-shows with automated reminders. Manage appointments and packages while on any device. Vagaro Pro is the most downloaded/reviewed Apple & Android App. Prices start @ £25/month. Sign up for a Free 1 Month Trial.

Who Uses Vagaro?

Salon Owners, Spa Owners, Fitness/Gym Owners, Wellness Professionals, Coaches, Nutritionists, Chiropractors, Physical Therapists, Dance Instructors, Pilates Instructors, and Yoga Instructors.

Vagaro Details

Vagaro

Founded in 2009

Vagaro pricing

Starting Price:

£20.00/month
  • Yes, has free trial
  • Yes, has free version

Vagaro has a free version and offers a free trial. Vagaro paid version starts at £20.00/month.

Pricing plans get a free trial

Vagaro Details

Vagaro

Founded in 2009

Vagaro videos and images

Vagaro video
Vagaro Software - Get Booked & paid - thumbnail
Vagaro Software - Use Apps for Business - thumbnail
Vagaro Software - Send Automated Reminders - thumbnail
Vagaro Software - Process Payments - thumbnail
Vagaro Software - Run Reports - thumbnail

Vagaro deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Chromebook (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Features of Vagaro

  • API
  • Activity Dashboard
  • Appointment Scheduling
  • Automated Responses
  • Availability Management
  • Calendar Sync
  • Call Reminders
  • Confirmation/Reminders
  • Contact Database
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Reminders
  • HIPAA Compliant
  • Mobile Alerts
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Payment Reminders
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reporting & Statistics
  • Rescheduling
  • SMS Messaging
  • SMS Reminders
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Third Party Integrations
  • Two-Way Communication
  • Website Integration

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  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
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  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
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  • Event Calendar
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  • Inventory Tracking
  • Loyalty Program
  • Multi-Location
  • Online Booking
  • Payroll & Commissions
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • SMS Marketing
  • SMS Messaging
  • Scheduling
  • Social Media Integration
  • Task Scheduling
  • Third Party Integrations
  • Transaction History
  • Website Integration

View full list of Spa Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Inventory Management
  • Membership Management
  • Multi-Location
  • Online Booking
  • Online Payments
  • Point of Sale (POS)
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • SMS Messaging
  • Social Media Integration
  • Staff Management
  • Third Party Integrations
  • Website Integration

View full list of Yoga Studio Software

Alternatives to Vagaro

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Reviews of Vagaro

Read all 2,616 reviews

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.7
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Greta S.
Greta S.
Nurse Practitioner in US
Verified LinkedIn User
Medical Practice, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

VAGARO FOR MEDICAL AESTHETICS PRACTICE

5 6 months ago

Comments: I love that Technical Support Staff are knowledgeable, patient and available when I need them.

Pros:

I LOVE the ease of scheduling clients from my hand held devices. Love the Colors, design; very user friendly.

Cons:

Honestly need to play around more with the Features, which I hear a many (from a friend whom I referred for her Yoga Business. She switched from Mind Body and LOVES Vagaro). Wish Vagaro would invest in NICE Modern looking POS devices like Square and Clover.

Jason R.
Fitness Director in US
Professional Training & Coaching, Self Employed
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Best Value For Real

5 last month New

Pros:

Auto drafting, session tracking, point of sale of services and products ease of use and modification of sale and scheduling formats.

Cons:

Honestly the only thing is waiting for deposits. 24 turn around would be great vs waiting for specific business days. This hasn't been an issue at all just a preference

Alternatives Considered: WellnessLiving

Reasons for Choosing Vagaro: overpriced because of reputation only. I used them for year when all of a sudden they got rid of all their starter programs for less then 125 plus they didnt offer to grandfather prior customer that had been loyal for years before they nearly doubled their prices.

Switched From: Mindbody

Reasons for Switching to Vagaro: Customer service, development of POS took what felt like forever while being billed for a system that wasn't completely available for use.

Jennifer H.
Salon owner in
2-10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Ok for single operator. Not effective for bigger salon.

3 4 years ago

Comments: Their customer-service department seems to be filled with condescending 20 somethings who enjoy attempting to make users feel inadequate. The last 3 times I've had to call-in and ask a question or have voice a concern about the product, I've been spoken down to by someone half my age.

Pros:

The calendar is easy and self explanatory. It seems easy to use Even for people with no computer experience . If you're still using pencil and paper , this is way better than that . Probably a great product for both renters. Clients like notification system.

Cons:

If you've used any other salon softwares that are in a high performance category as far as reporting and/or user experience this will not suit your needs . It is very rudimentary in its performance . It does not allow for any customization in reports or in applications . Many features are archaic and need updating. The feature to logout users after a certain amount of time can't recognize the difference between idle and not idle so it will log you out and lose your work in the middle of a session . The "marketing" section is mediocre at best . IF you've already been running a computerized operation for 5 yrs or more, you will find the software completely inefficient . It does not save your work if you're in the middle of procedures when it logs out . It cannot tell the difference between tasks in progress and idleness . If you leave the program wide-open and it doesn't log anybody out automatically, then your separate users have no recognition within the system, Unless they individually and manually log themselves in-and-out every time . SO MANY SILLY TIME WASTING things that MUST be done manually every session. Yuck.

Cynthia N.
Massage Therapist in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Love Vagaro!

5 4 months ago

Comments: I'm saving a lot of space not having to keep a paper schedule. Taxes are way easier, and if I used the software how it was meant to be used, it would be even easier. Baby steps! Haha.

Pros:

It is super easy to use, and if it isn't, customer service is there to help. The tutorials help too! TONS! There were a few things I had to give up moving to Vagaro from my old software, but I told customer service about it and not only did they figure out a way for me to still kinda offer the same thing to my clients, soon after, they came out with the option I needed!!! Like they did it just for me!

Cons:

It's NOT the software I have an issue with...It's payment processing. WAY TOO LONG TO GET PAID when my clients pay through Vagaro. I discourage it mostly.

Jennifer E.
OWNER/OPERATOR in US
Recreational Facilities & Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Fantastic for this one-woman show

4 5 months ago

Comments: Very affordable booking/confirmation system, credit card processing, inventory management and reports included, these are my baseline needs and Vagaro fulfills them 90% well. They were very helpful when signing up and helped me import most of my needed info, not perfectly, but pretty well. That is the end of actual human interaction though and sometimes an actual HUMAN customer service conversation by phone would be appreciated.

Pros:

Very easy to use on both desktop and mobile; great price for what you get, especially for a small or individual practice--calendar, email/sms confirmations, online booking (if you choose to use that); reports (though either I haven't found some yet or they could be improved, i.e. I accept checks and it gives me a total for check deposit, but not the # of checks); integrated payment system takes clear and fair CC fees out as they occur, COVID clean checkout can send signature/gratuity page to clients mobile; a la carte pricing, i.e. I needed "forms" for sending COVID forms, but can cancel that portion anytime and save $10/mo if not needed; Inventory management--could be improved, but for around $30/mo, can't be beat from what I've found.

Cons:

Deposit reports: how many checks are in the total that I need to deposit for a period of time? Would save me from adding all checks manually to see if amounts match; Inventory: To adjust current inventory items, it seems I need to do it item by item... they have a "mass edit", but I have never figured out how to get it to work for me and I HAVE contacted support about this issue, the back and forth chat is exhausting and sometimes you need to step away from the computer for a reason and the chat ends. Pricing on Service items: There should be a button to allow the pricing to show in the Appt and/or confirmation emails, if I want the price to show, I have to make it part of the Service title, thus when my prices change, I have to change each of those titles manually. I have clients who like to prewrite checks and they need to easily know the price ahead of time.

Alternatives Considered: Schedulicity and MassageBook

Reasons for Choosing Vagaro: Booker was great for the individual or small business when they first came on the scene, now their minimum price (with fantastic features, online booking/sales whether you want them or not) is $129/month, that is ridiculous for one person to pay and they didn't want to work with me even though I'd been with them for over 10 years (when it was $25/month for an individual to have all of those things). I understand inflation, but clearly they only wanted to work with larger accounts and that is their business decision to make.

Switched From: Booker

Reasons for Switching to Vagaro: Inventory management was the big reason, I don't believe either of the above had them at the time....