Who Uses This Software?

Logz.io serves hundreds of medium to enterprise-sized companies worldwide, that use Logz.io for a variety of use cases, including monitoring and troubleshooting, cloud operations, security and more.

Average Ratings

28 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4.5 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Free Version Yes
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Online

Vendor Details

  • Logz.io
  • http://logz.io
  • Founded 2015

About Logz.io

Logz.io provides an intelligent and scalable machine data analytics platform built on ELK and Grafana. Designed for monitoring modern applications, Logz.io combines cloud-native simplicity and scalability with crowdsourced artificial intelligence to help engineers identify critical issues before they occur and empower them to monitor, troubleshoot and secure mission-critical applications using one unified platform.

Logz.io Features

  • Archiving
  • Audit Trails
  • Compliance Reporting
  • Consolidation
  • Data Visualisation
  • Event Logs
  • Network Logs
  • Remediation
  • Syslogs
  • Thresholds
  • Web Logs

Logz.io Most Helpful Reviews

We have been very impressed with Logz.io - both the product and the people.

Reviewed on 29/01/2018
Sean W.
Software Development Manager
Computer Software, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Software just works making it very quick to get up and running to see insights in your data. The team is adding features on a regular basis, adding value to the product. Integration with third-party systems is also great - we use PagerDuty and Slack integration. Dashboards are a great feature where we configure our important metrics to see at a glance how things are going - also makes it easy to on-board technical personnel as you can show them how all aspects of the application are working (as long as you are capturing the correct metrics). The ability to share a specific view with a client is a great feature - let's your customer see what is happening with their specific services / apps.

Cons: Limitations on sub-account numbers - this is an artificial limit - make data volumes the one factor around costings.

Using it several times a day, quite satisfied.

Reviewed on 23/01/2018
Verified Reviewer
Director of Technology
Computer Software, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Daily investigations of issues from logs are much easier with this tool.

Pros: Fast, familiar Kibana interface, quite good filter selection/manipulation GUI, good alerts and sharing functionality.

Cons: The Insights functionality is of no value - whatever it finds/suggests is never related to any real issue we have. Filter value lists are based on 500 messages only and often selection of less frequent values (usually the more interesting ones) requires going into Visualize screen. Ad hoc parsing of messages and extraction of values (a la Loggly) is missing. Missing ability to set all filters in GUI before the query is actually performed (suspended update). Some little bugs with refresh when filters are changed.

Best logging and production monitoring tool I had ever used

Reviewed on 27/03/2018
Ran K.
Software Engineer
Insurance, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Can help detect and solve production issues

Pros: All logging information is passed to logz IO, is easily searchable, filterable and easy to format to our organisations needs. Also slack integration is pretty easy.
Search is fast and takes a seconds at worst, less than a second a most times.
After IDE this is the tool i used the most.

Cons: Sometimes the search doesn't behave as expected. for instance search for a string triggers too much information, and there is a need to filter by fields first and than do the search.
Also would help when searching for exception, if the tool can highlight the code base specific lines in stack flow, but it's easily searchable.

Logz.io has opened up insight into our infrastructure and has grown easily with our scale.

Reviewed on 23/01/2018
Verified Reviewer
Senior Director of Technology Operations
Internet, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Logz.io provides a familiar interface for anyone using ELK. It scales to meed our demand, even on our busiest days. I'd need to hire a team to maintain an infrastructure this size.

Cons: Search UI has unique behavior that requires a small amount of familiarization. The use of spaces and special characters adds complexity.

We use logz.io for our application logs.

Reviewed on 23/01/2018
Anton D.
VP Engineering
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Proactive engineering team when it comes to production issues and customer support for our own service.
Shortening root cause analysis of our own issues to the bare minimum.
Applies a standard for observability in our own distributed system, helping new devs onboard quickly.

Pros: Customisation on top of kibana, alerts, dashboards. Simple integration to push logs to logz.io.
Great support provided by logz.io!

Cons: Elasticsearch complexity requires some hand-holding, i.e. index failures.
Some slowness in searches when the service is busy.

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