15 years helping British businesses
choose better software

What is Showpass?

Showpass is a global leader in event technology, offering ticketing, distribution, and discovery solutions to over 30,000+ event organizers worldwide. Our platform streamlines large-scale events by leveraging cutting-edge technology, custom-built solutions, and a world-class support team. Showpass excels in managing complex events, serving large organizations, and supporting high-volume attractions, proudly catering to millions of customers.

Who Uses Showpass?

Showpass creates solutions for complex events, large organizations, and high-volume attractions, addressing diverse ticketing challenges through advanced technology and strategic partnerships.

Showpass Software - Time Slot Bookings
Showpass Software - Group Sales & Distribution Portal
Showpass Software - Assigned Seating
Showpass Software - Site Widgets
Showpass Software - Event Analytics Tracking

Not sure about Showpass? Compare with a popular alternative

Showpass

Showpass

4.7 (377)
No pricing found
Free version
Free trial
109
4
4.6 (377)
4.6 (377)
4.6 (377)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$39.00
month
Free version
Free trial
90
No integrations found
4.8 (744)
4.8 (744)
4.8 (744)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Showpass

EventCreate
Top rated features
Attendee Management
Event Scheduling
Registration Management
Eventleaf
Top rated features
Event Scheduling
Online Registration
Registration Management
Eventbrite
Top rated features
Event Scheduling
Online Registration
Registration Management
Event Manager
Top rated features
Registration Management
TicketingHub
Top rated features
Customer Data Management
Event Calendar
Ticket Reservations
Zoom Events and Webinars
Top rated features
Live Chat
Mobile Access
Screen Sharing
Universe
Top rated features
Campaign Analytics
Multi-Channel Marketing
Real-Time Data
tix123
Top rated features
No features have been rated by reviewers for this product.
Gateway Ticketing
Top rated features
Customer Data Management
Reporting/Analytics
Website Management

Reviews of Showpass

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.6
Features
4.5
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
69%
4
28%
3
2%
2
0%
Justin
Justin
Marketing and Graphic Designer in Canada
Verified LinkedIn User
Sports, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A great alternative to the big ticketing platforms

5.0 8 months ago

Comments: Our overall experience is positive and the platform works and reports well.

Pros:

Showpass is a local business and our company loves to work with other local businesses. We love a good alternative to the high fees of the larger platforms. It's easy to use and we can customize so much without Showpass stepping in.

Cons:

We have lots of demands and some of the features are not there or slow to implement or complete.

chris
bandleader promoter in Canada
Music, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great ticketing service for throwin concerts!

5.0 8 months ago

Comments: I have had zero issues in setting up and selling tickets, scanning tickets at concerts and payment has been very prompt.

Pros:

Very easy to use. Staff are very helpful when things go wrong and reply to the chat window really fast. Event set-up is largely intuitive, ticket scanning was flawless. Low fees for customers, lots of fees payee selections . Emailing all guests is great. I don't know how much going into the weeds is valuable here, but I can say that this service has been excellent and I would definitely recommend it.

Cons:

One of the only thing I can think of is that some of the language/terminology isn't clear at first, but the FAQ really helps with that so it's not a real issue. 1 thing I wish was clearer though is that I had to absorb a lot of fees in order to do full refunds for a cancelled event. I was told I would be invoiced. It wasn't super clear to me in all the reporting exactly what amount was what I paid. The breakdowns are numerous, there's a lot of info which is great, but that one thing wasn't clear to me. For my year end, doing my taxes, it would be nice to demonstrate that amount separately instead of it being included in the rest of the overall amounts. Support emails aren't replied to quickly, but then again the chat window is extremely fast and much more efficient for dealing with multiple issues at once, so forget that, I'm looking for flaws where there haven't really been any. None of this is really a big issue.

Mara
HR Manager in Netherlands
Management Consulting, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

My Experience With Showpass

5.0 2 weeks ago New

Pros:

I like that Showpass allows third-party integration It comes with great event management features. I like that it handles ticketing really well.

Cons:

Never had problems as Showpass is highly flexible and equipped.

Stanley
General Manager in Canada
Music, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Review

2.0 8 months ago

Pros:

easy to learn and set up for the basic event build

Cons:

scheduling is horrible for ticket launch and cant combine tickets after launch

Tyler
Filmmaker in Canada
Motion Pictures & Film, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Great Personalized Service

5.0 4 months ago

Comments: My experience has been excellent so far. I had a great customer service representative help sign me up. Then another great representative helped me sort out a challenging location issue as my event was on a college campus, and the building the event was in was a long ways away from where the map was directing people using the College's address. The representative spent the time working with me using the longitude and latitude of where I needed the audience members of the event to be directed to, ensuring that no one would get lost and miss the event.

Pros:

Excellent personalized customer service. My event was on a college campus and the only address for the campus took event goers to the main college entrance, which was 2 Km away from the building where the event was occurring on campus, which would be a huge problem on the day of the event as people would a long ways away from where they needed to be, and be wandering around aimlessly, possibly missing the event Customer service representative [sensitive content hidden] worked with me to use the longitude and latitude coordinates to make sure that my event goers would be taken directly to where they needed to be.

Cons:

Haven't found anything I don't like yet.

Showpass Response

4 months ago

Hey Tyler, We are simply over the moon to hear that you had such an awesome experience! We're confident that this is the first of many amazing experiences you'll have on Showpass. P.s. Your shoutout for Brandon has been passed along to the entire team, it's reviews like yours that keep us going!