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NetSuite OpenAir

NetSuite OpenAir

What is NetSuite OpenAir?

From resource management and project management, to time and expense tracking, project accounting, and billing and invoicing, NetSuite OpenAir Professional Services Automation (PSA) software empowers your entire professional services business to gain real-time insights, increase project profitability and maximize billable resource utilization to make informed, data-driven decisions from a single, cloud-based platform.

Who Uses NetSuite OpenAir?

NetSuite is ideal for small to midsize businesses.

NetSuite OpenAir Software - OA Dashboard
NetSuite OpenAir Software - Bird's Eye View Control P
NetSuite OpenAir Software - Find the perfect resource
NetSuite OpenAir Software - Drag-and-Drop Gantt chart
NetSuite OpenAir Software - Set and lock your detaile

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Reviews of NetSuite OpenAir

Average score

Overall
4.0
Ease of Use
3.2
Customer Service
3.6
Features
3.7
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Verified Reviewer
Verified LinkedIn User
Computer Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Best expensive and project management tool

5.0 3 years ago

Comments: Good software for maintaining expense and project time management and reporting tool.

Pros:

Very easy to use and it is very easy to pull reports like time sheets and utilization in scheduled basis.Also easy to evaluate Vacation OFF timing of resource and it will help on OPEX cost estimations and tracking.overall user interface is good and easy to generate reports.easy to integrate with JIRA.

Cons:

Not really much but sometimes I feel they can do little more improvements on user interface and sometime it is little time taking method for editing submitted time-sheets.

Savannah
Talent Acquisition Specialist in US
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

You can likely make OpenAir work for your needs

4.0 5 years ago

Pros:

We've really been able to make OA work for us. We use it for resource allocation and planning, expense reimbursements, vacation and sick time submissions, as well as normal daily time tracking. The ability to do all of that in one system is nice. It's fairly customizable if you're tech savvy.

Cons:

Despite constantly adjusting bookings and information in the OA system, it always seems like incorrect or outdated information sticks around. We've taken to calling them "OpenAir Gremlins". It's not a huge deal, because we know to discount the additional bookings, but it can be frustrating and make resourcing more difficult than it already is. It's also not the most user friendly. Filters allow for highly customizable content, which is great, but can be a bit clunky. Also the "save" vs "save and submit" buttons often leave us with unsubmitted time sheets or vacation requests.

Verified Reviewer
Verified LinkedIn User
Outsourcing/Offshoring, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

If you want to implement this, avoid if possible…

2.0 2 weeks ago New

Pros:

Not many good things to say in order to fit 40 characters, but I’ll try - it’s very feature rich and very configurable.

Cons:

Poor implementation, extremely clunky, a classic Oracle corporate product.

Pepijn
Marketplace specialist in Netherlands
Luxury Goods & Jewelry, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Pepijn's review

5.0 3 months ago

Pros:

What I like most about Netsuite openair is that it is really good to connect to other systems.

Cons:

I don't like the speed of it very much, sometimes it is a bit slow.

Verified Reviewer
Verified LinkedIn User
Computer Software, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Good time tracking, limited project management features

4.0 12 months ago

Comments: Used for approximately 3 years to manage project, time tracking and resource management

Pros:

It’s a great tool for time tracking and reporting. simple reports that can be shared with customers

Cons:

Not many features for project management and resource management capabilities is limited. Also not very user friendly and requires training on its functionalities

Oracle Response

11 months ago

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite