15 years helping British businesses
choose better software

What is Startquestion?

The most professional survey software for your company. Popular survey types:
- NPS, Customer satisfaction,
- HR, Employee feedback, Customer Experience, Exit Interview, Candidate Experience
- Pop-up surveys

Who Uses Startquestion?

Small Business, Mid Size Business, Large Enterprises, Freelancers, Public Administrations, Non Profits, Schools.

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Reviews of Startquestion

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
4.9
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
92%
4
8%
Magdalena
Przewodnicz¿ca in Poland
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

Take advantage of the program. Recommendable. Easy to use, transparent inerface.

5.0 7 years ago

Comments: Thanks to Startguestion we got a feedback from people that we help. As a result, we are aware of their needs and we are able to help them right away.

Pros:

We really like Startquestion. It is a useful survey platform, with a very easy to use interface. Highly recommended program. Thanks to Startguestion we got a feedback from people that we help. As a result, we are aware of their needs and we are able to help them right away.

Cons:

We would not change anything in the platform Startguestions. No issues to solve. Everything is fine.

Tomasz
CEO in Poland
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A great tool Webankieta

5.0 9 months ago

Comments: I really appreciate that the tool is constantly developing - it has more functions and sample surveys that are ready and can be used for the research we conduct with "one click". The responsiveness of the support department is also critically important to us. The Webanieta team works quickly, professionally and flexibly. I really appreciate the quality of customer service.

Pros:

Simplicity of the administration panel, usability (UX) for both the respondent and the administrator

Cons:

Sometimes it seems that there are too many functions and possibilities

Maarten
Founder in Belgium
Management Consulting, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Startquestion overrated

4.0 3 years ago

Comments: Good in the beginning to set-up the product and deploying the survey, but as I proceeded i found very little online help and then all other functionality like reporting etc, runs into very expensive add-ons. My overall experience is therefore really spoiled by the later encounters on the software, to the point that I cannot The worst is you cannot obtain any invoice from Startquestion which leaves you with expenditure which you cannot account for in your business.

Pros:

* Ease of set-up * Ease of deployment * Volume of survey responses

Cons:

* Expensive basic Package * very expensive add-ons to basic functionality. I felt cheated. * no customer service on expensive basic pakage * cannot create exports which includes incompleted surveys. Statisticians know how utilise this data. * no response to requests for invoices * very limited help online about using

Zuhairah
Zuhairah
Marketing Communications Specialist in Malaysia
Verified LinkedIn User
Internet, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Collect feedback

4.0 3 years ago

Pros:

Best thing with Startquestion is, it has a survey builder that really helpful in building the basic structure of the survey form with the build-in template that they providing. It saves so much time in helping and gives suggestion for type of question to be ask on the survey form.

Cons:

There are not much choices that can be choose from the subscription price scheme, especially for a small companies, thus making them have to choose pricier premium plan then what their organization actually needs. User will more appreciated if they can be more flexible on the price plan.

Ewa
Chief specialist of the Assessment and Cooperation Development Department in Austria
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Not perfect, but giving great opportunities to collect and analyze the results

5.0 3 years ago

Pros:

I like to create a report with the results, putting issues for myself, with the ability to choose and not always using all of them. Creation of reports on the basis of already created ones (copying and refinement).

Cons:

Developing more complex surveys may be difficult sometimes.