Who Uses SmartrMail?

Thousands of e-commerce retailers on Shopify and other leading platforms use SmartrMail to send better email in less time.

What Is SmartrMail?

Looking for a MailChimp replacement for Shopify? Get a $19 credit back and free migration assistance on SmartrMail. We are fully integrated with Shopify, BigCommerce, WooCommerce and Neto. We are the easiest way to send better email your customer love. Easy-to-use automation, product recommendations, beautiful newsletters and advanced segmentation. 100+ 5-Star Reviews on Shopify.

SmartrMail Details

SmartrMail

http://smartrmail.com

Founded 2016

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SmartrMail pricing overview

See pricing plans

SmartrMail has a free version and offers a free trial. SmartrMail paid version starts at US$29.00/month.


Starting Price

US$29.00/month See pricing details

Free Version

Yes

Free Trial

SmartrMail deployment and support

Support

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training

  • Live Online
  • Webinars
  • Documentation
  • Videos

SmartrMail Features

  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Auto-Responders
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Contact Database
  • Contact Management
  • Customer Segmentation
  • Customer Surveys
  • Customisable Branding
  • Customisable Forms
  • Customisable Templates
  • Customizable Fields
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Image Library
  • Landing Pages/Web Forms
  • Lead Capture
  • List Management
  • Mailing List Management
  • Mobile Optimised Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • Real Time Analytics
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Spam Blocker
  • Subscriber Management
  • Subscription Management
  • Template Management
  • Third Party Integrations
  • WYSIWYG Editor
  • Web Forms

View full list of Email Marketing Software

SmartrMail Alternatives

More SmartrMail alternatives

SmartrMail Reviews for UK Users

Read all 49 reviews

Average score

Overall
4.9
Ease of Use
4.7
Customer Service
4.9
Features
4.6
Value for Money
4.7

Reviews by score

5
42
4
7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >10,001
Rusty R.
Rusty R.
Director
Sporting Goods, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/07/2020

"Excellent Product, Even better Service."

Pros: The product is excellent, and full of hidden gems as you get to know it more. The customer service is top shelf.

Cons: There is a learning curve to be able to unlock the true power. Though, the excellent service makes this pretty easy to navigate.

  • Reviewer Source 
  • Reviewed on 13/07/2020
Kristie R.
Owner
Retail, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 21/11/2019

"Fantastic product for our business"

Comments: Our overall experience has been great. We have better insight as to who is viewing our emails, the links they click on from our email to access our website and the sales we generate from the emails we send out.

Pros: Very easy to use. I am able to create newsletters within 10 minutes (compared to approx. 45 mins on the previous software we used).
The reports provide good insight as to how successful each marketing campaign has been.

Cons: The cost can be prohibitive for small businesses but it is still cheaper than some of the competitors.

Alternatives Considered: GetResponse and Mailchimp

Reasons for Choosing SmartrMail: Smartrmail has better functionality and integrates with Neto.

Switched From: Mailchimp

Reasons for Switching to SmartrMail: Better functionality and integration with Neto

  • Reviewer Source 
  • Reviewed on 21/11/2019
Philippa M.
Marketing Manager
Retail, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 27/11/2018

"SmartrMail Review"

Comments: We are able to stay in contact with customers through email and have created some beautiful campaigns which SmartrMail has helped us send. The customer service is always helpful and if you have any hiccups or challenges, they will help you through to find a solution.

Pros: Designing our own emails in InDesign, it is easy to then import GIFs and images into the emails for our weekly newsletter. For weekly emails, the system is intuitive and easy to use.
With the assistance of the team from Smartrmail, we've been able to create a range of automated campaigns to target customers and upsell other products.
The customer service team is great and reply to help requests very promptly.

Cons: Setting up automated campaigns and creating audiences with certain rules can be rather complex and easy to make errors, so it is essential you work with the Smartrmail team on this.

  • Reviewer Source 
  • Reviewed on 27/11/2018
Nikki T.
Busines Owner / Manager
Retail, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 08/07/2020

"Cheaper than Mailchimp with practical functionality."

Comments: Great customer service and help when needed.

Pros: We use Smartrmail with out Shopify store and really enjoy it. Pulled our email list out of mailchimp over 6 months ago as it was just getting too expensive. Smartrmail has all the functionality I need without being overly complicated.
Just realised it does 2 way sync with Shopify so if a subscriber purchased once, but more than 2 years ago, and then makes a new purchase in our Shopify store, they'll be labelled as " Repeat customer" since there will be 2 orders in this subscribers' profile in your Shopify store.
This is great so that customers repeat business is recognised.
Thank you Smartrmail.

Cons: Nothing major just took a little bit of getting used to the autosave as I was used to saving everything I did manually in mailchimp. Not a software problem, just a person problem ;-P

  • Reviewer Source 
  • Reviewed on 08/07/2020
Pat R.
Director
Sporting Goods, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/10/2019

"SmartrMail where have you been???"

Comments: Overall Smartrmail is nothing short of sensational. It immediately started working within minutes of set up.

Pros: For those working on a Neto platform this is for you.

Cons: No set-up wizard to walk you through. Would be great if it had a step by step set up wizard to guide you through the first time.

Alternatives Considered: OneSaas

Reasons for Choosing SmartrMail: Easier to use with its automation and pre-configuration with our ecommerce platform. No coding needed.

Switched From: Mailchimp

Reasons for Switching to SmartrMail: No coding. One click set up from our ecommerce platform. Automation made easy on simple day to day emails.

  • Reviewer Source 
  • Reviewed on 19/10/2019