---
description: Discover the benefits and disadvantages of Cisco Duo.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cisco Duo Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Authentication Software](/directory/31218/authentication/software) > [Cisco Duo](/software/153202/duo-security)

# Cisco Duo

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> Cisco Duo is a cloud-based identity security solution that secures access to critical resources for any user and device, from anywhere.
> 
> Verdict: Rated **4.7/5** by 548 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Cisco Duo?

Duo provides identity-first security and access management that scales to any sized organization across every industry, from small and medium businesses to large enterprises and government agencies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 548 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cisco
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$3.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Cisco Duo offers four pricing plans with specific features and pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- Access Certification
- Access Control
- Access Controls/Permissions
- Access Management
- Activity Monitoring
- Alerts/Notifications
- Anti Virus
- Application Security
- Audit Trail
- Authentication
- Behavioural Analytics
- Compliance Management
- Credential Management
- Data Security
- Endpoint Management
- Firewalls
- Incident Management
- Intrusion Detection System
- Mobile Access
- Mobile Authentication
- Multi-Factor Authentication
- Multiple Authentication Methods
- Password Database
- Password Management
- Password Synchronisation
- Patch Management
- Policy Management
- Privileged Account Management
- Push Notifications
- Real-Time Monitoring
- Real-Time Notifications
- Reporting/Analytics
- Self Service Portal
- Self-Service Access Request
- Single Sign On
- Third-Party Integrations
- Threat Intelligence
- Threat Response
- Two-Factor Authentication
- Unified Directory
- User Management
- User Provisioning
- User Session Management
- VPN
- Vulnerability Protection
- Vulnerability Scanning

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Authentication Software](https://www.capterra.co.uk/directory/31218/authentication/software)

## Related Categories

- [Authentication Software](https://www.capterra.co.uk/directory/31218/authentication/software)
- [Single Sign On Software](https://www.capterra.co.uk/directory/31331/single-sign-on/software)
- [Network Security Software](https://www.capterra.co.uk/directory/30003/network-security/software)
- [Cloud Security Software](https://www.capterra.co.uk/directory/31344/cloud-security/software)
- [Self-Service Password Reset (SSPR) Software](https://www.capterra.co.uk/directory/32936/self-service-password-reset-%28sspr%29/software)

## Alternatives

1. [Rippling](https://www.capterra.co.uk/software/172127/rippling) — 4.9/5 (4616 reviews)
2. [Okta](https://www.capterra.co.uk/software/119653/okta) — 4.7/5 (930 reviews)
3. [WatchGuard AuthPoint](https://www.capterra.co.uk/software/186563/watchguard-authpoint) — 4.7/5 (104 reviews)
4. [LastPass](https://www.capterra.co.uk/software/151988/lastpass) — 4.6/5 (2782 reviews)
5. [Auth0](https://www.capterra.co.uk/software/154900/auth0) — 4.7/5 (138 reviews)

## Reviews

### "I have used this software for 3 years and would not think about dropping it" — 5.0/5

> **Daniel** | *6 March 2025* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: The added security benefits and flawless integration with office 365 and other systems. Also this is very easy to manage and troubleshoot issues
> 
> **Cons**: Having to reactivate when a user has a new phone but this is an easy process and I don't know if it can be avoided
> 
> This software was installed 3 years ago and we have had very few issues. But security and also peace of mind have increased greatly. I would not move away from this product

-----

### "Ex-user of Duo Security." — 5.0/5

> **Jim** | *3 December 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: As a two-factor authentication tool, it is easy to use, you can easily install it in different cell phones and OS.
> 
> **Cons**: I didn't find any cons in Duo security, as an user, I found it very convenient. You just need to register your phone in advance, then when the system requires two-factor authentication, it will direct you to the cell phone,.
> 
> I used Duo security when I was in EPAM, at that time, EPAM used it as an internal two factor authentication tool.

-----

### "Work with the best and be the best, Duo Security is the hidden gem" — 5.0/5

> **Peter N** | *21 January 2025* | Computer & Network Security | Recommendation rating: 9.0/10
> 
> **Pros**: Identity is everything,protect it with Duo Security. Its the leading in class of security. Keep things easy for your users but tougher for intruders. Stay protected in a multi factor authentication.  If any device tries to access your applications it gives you the chance to verify if it's trustworthy.
> 
> **Cons**: Security is everything, I have nothing to say.
> 
> The experience was phenomenal and we can now sleep peacefully knowing that everything is safe.

-----

### "DUO gets it done" — 5.0/5

> **Scott** | *10 March 2026* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Learning curve was short, it was a great value for our needs and setup was very easy and suited our needs.
> 
> **Cons**: Support response wasn't robust and limited in the scope of solutions. They pointed me to FAQ's rather then support.
> 
> Overall it's been a great solution to meet the needs for MFA in our workplace environment, because our end users can't uses smart phones because of compliance.

-----

### "duo thumbs down.  :(" — 1.0/5

> **Elizabeth** | *19 December 2025* | Retail | Recommendation rating: 0.0/10
> 
> **Pros**: Hi, &#10;I am not sure I like much about this app.  I continually have trouble with this product.  And am on the phone with IT a lot about it
> 
> **Cons**: Well frankly it never works.  And if I am stuck and cannot login to my server somewhere, it makes for very inconvenient work day.
> 
> No thanks, not sure I am a big fan at all.  I am sorry, but you need a lot of improvements that I can see.

-----

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/153202/duo-security)

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