--- description: Discover the benefits and disadvantages of Preno. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Preno Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Channel Management Software](/directory/30678/channel-management/software) > [Preno](/software/153164/preno) # Preno Canonical: https://www.capterra.co.uk/software/153164/preno Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/153164/preno?page=2) > Preno - leading hotel property management software, designed to simplify and streamline day-to-day operations for hoteliers. > > Verdict: Rated **4.7/5** by 48 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Preno? Preno fits seamlessly with a variety of accommodation types and scales. Whether you're a boutique hotel, luxury lodge, or motel - Preno fits with many small to medium sized accommodation providers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 48 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Preno - **Location**: Auckland, New Zealand - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 1 - 10 rooms: $89 per month 11 - 20 rooms: $149 per month 21 - 50 rooms: $249 per month 50+ rooms: Contact Preno Subscription is billed in NZD$ (excl taxes) with no minimum term. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Albania, American Samoa, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Cook Islands, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Fiji, Finland, France and 59 more ## Features - Booking Management - Booking Notes - CRM - Calendar Management - Channel Analytics - Channel Management - Contact Management - Customer Support - Dynamic Pricing - Employee Management - For Hostel/Dorm Managers - Front Desk Management - GDS/OTA Integration - Group Reservations - Guest Communications - Guest Experience Management - Housekeeping Management - Inventory Management - Maintenance Management - Marketing Automation - Multi-Channel Distribution - Multi-Channel Management - Online Booking - Payment Processing - Performance Metrics - Point of Sale (POS) - Property Management - Rate Management - Registration Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management - Self Check-In/Check-Out - Third-Party Integrations ## Integrations (4 total) - PayPal Enterprise Payments - SiteMinder - Stripe - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Channel Management Software](https://www.capterra.co.uk/directory/30678/channel-management/software) ## Related Categories - [Channel Management Software](https://www.capterra.co.uk/directory/30678/channel-management/software) - [Hospitality Property Management Software](https://www.capterra.co.uk/directory/20031/hospitality-property-management/software) - [Online Booking Systems](https://www.capterra.co.uk/directory/20032/reservations/software) - [Hostel Management Software](https://www.capterra.co.uk/directory/31457/hostel-management/software) - [Vacation Rental Software](https://www.capterra.co.uk/directory/30616/vacation-rental/software) ## Alternatives 1. [Cloudbeds](https://www.capterra.co.uk/software/158839/cloudbeds) — 4.3/5 (341 reviews) 2. [eZee Absolute](https://www.capterra.co.uk/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 3. [Sirvoy](https://www.capterra.co.uk/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews) 4. [ResNexus](https://www.capterra.co.uk/software/129392/reservation-nexus) — 4.8/5 (428 reviews) 5. [Little Hotelier](https://www.capterra.co.uk/software/144307/little-hotelier) — 4.0/5 (220 reviews) ## Reviews ### "Good software" — 5.0/5 > **Ross** | *28 October 2024* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Easy to understand and efficient to use. > > **Cons**: Constantly being logged out of account and having to sign in again > > Positive. Is simple to understand and use ----- ### "Very Happy so far. Excellent system" — 5.0/5 > **Andy** | *15 May 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Its so easy to use and set up. I use it for all my work > > **Cons**: Hard to find a fault. I havent had any issues only personal stuff ups ----- ### "Good Software and very good customer & technical team" — 5.0/5 > **Dimitri** | *14 March 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Easy to use - basics function availale \*\*\*\*\* Very good Customer Team\*\*\*\*\* and it's a luxe \!\!\!\! > > **Cons**: No really, presentation by month and some others > > Using the soft for 6 months now, easy to use and to train for new users. When you need help customer team respond very quickly and solve 100% of problem or question. ----- ### "Waste of Money" — 1.0/5 > **Natalie** | *16 October 2019* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: There is absolutely nothing about Preno that I can say was good. > > **Cons**: No customer service. Not willing to listen to the customer. Unable to make simple changes to their software even though they are a software company. Overpriced for a very very basic system. > > Preno solved no problems whatsoever. I don’t understand why the owner even went into this line of work if they couldn’t solve even the most basic of problems. Only worried about selling the product and employing more marketing people than perfecting their product and providing customer service. ----- ### "Great on-line Hotel management software program" — 5.0/5 > **Joyce** | *8 June 2021* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Very easier to load guest information. One shop stop for bookings, payments, covers across booking channels so avoids overbookings, very easier to retrieve any data needs for accounting purposes. > > **Cons**: Nothing. I found it very useful. Even when using it with my phone to check for booking it was useful. > > Have found Preno has been very useful and important tool in my business, once I set up Preno it meant my book keeping and diary work was at more than halved and the risk of overbooking minimized. Took so much stress out of the Hotel management side of my business. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/153164/preno?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/153164/preno) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data