--- description: Discover the benefits and disadvantages of Preno. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Preno Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [Preno](/software/153164/preno) # Preno Canonical: https://www.capterra.co.uk/software/153164/preno Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/153164/preno?page=2) > Hotel software built for independent properties. Not hotel chains. One clear view, nothing missed. 7-day free trial. > > Verdict: Rated **4.7/5** by 50 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Preno? Independent hoteliers running boutique hotels, motels, B\&Bs, lodges and pubs with rooms — typically 5 to 50 rooms. Not suited to hotel chains or large enterprise properties. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 50 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Preno - **Location**: Auckland, New Zealand - **Founded**: 2015 ## Commercial Context - **Starting Price**: £56.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Month to month plans, no lock-in contract. Up to 10 rooms: from £40 on Essentials, £72 on Growth Plus. 11 - 20 rooms: From £48 per month on Essentials, £112 on Growth Plus. Up to 50 rooms: From £80 per month on Essentials, £160 on Growth Plus. Or from £19 per month on Flexi (plus 1% fee on bookings) 50+ rooms: Contact Preno Subscription is billed in £GBP or NZD$ (excl taxes) with no minimum term. Discount for paying annually. - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Albania, American Samoa, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Cook Islands, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Fiji, Finland, France and 59 more ## Features - Booking Management - Booking Notes - CRM - Calendar Management - Channel Analytics - Channel Management - Contact Management - Customer Support - Dynamic Pricing - Employee Management - For Hostel/Dorm Managers - Front Desk Management - GDS/OTA Integration - Group Reservations - Guest Communications - Guest Experience Management - Housekeeping Management - Inventory Management - Maintenance Management - Marketing Automation - Multi-Channel Distribution - Multi-Channel Management - Online Booking - Payment Processing - Performance Metrics - Point of Sale (POS) - Promotions Management - Property Management - Rate Management - Registration Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management - Room Inventory - Self Check-In/Check-Out - Third-Party Integrations ## Integrations (9 total) - Altitude - Lightspeed - MYOB Business - RoomPriceGenie - STAAH Channel Manager - SiteMinder - Stripe - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hospitality Property Management Software](https://www.capterra.co.uk/directory/20031/hospitality-property-management/software) ## Related Categories - [Channel Management Software](https://www.capterra.co.uk/directory/30678/channel-management/software) - [Hospitality Property Management Software](https://www.capterra.co.uk/directory/20031/hospitality-property-management/software) - [Online Booking Systems](https://www.capterra.co.uk/directory/20032/reservations/software) - [Hotel Channel Management Software](https://www.capterra.co.uk/directory/31615/hotel-channel-management/software) - [Hostel Management Software](https://www.capterra.co.uk/directory/31457/hostel-management/software) ## Alternatives 1. [Sirvoy](https://www.capterra.co.uk/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews) 2. [ResNexus](https://www.capterra.co.uk/software/129392/reservation-nexus) — 4.8/5 (431 reviews) 3. [Cloudbeds](https://www.capterra.co.uk/software/158839/cloudbeds) — 4.3/5 (342 reviews) 4. [Yanolja Cloud Solution Property Management System (PMS)](https://www.capterra.co.uk/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 5. [Little Hotelier](https://www.capterra.co.uk/software/144307/little-hotelier) — 4.0/5 (225 reviews) ## Reviews ### "Good software" — 5.0/5 > **Ross** | *28 October 2024* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Easy to understand and efficient to use. > > **Cons**: Constantly being logged out of account and having to sign in again > > Positive. Is simple to understand and use ----- ### "Should have switched to Preno years ago" — 5.0/5 > **Kate** | *21 June 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: \* Multiple rate plans - N/A on Resbook \* Automatic charging for both direct and OTA bookings - card details for OTA bookings had to be manually input to charge on Resbook \* Booking engine works well on mobile - a big improvement \* Channel manager integrated within Preno - (Staah) \* Simple management of rates and restrictions incl CTA and CTD not offered by Resbook \* Integration with Xero - we were hesitant , but so worth it \* Easy to use - training is a breeze \* Drag and drop to move bookings \* Has a system generated registration form - sounds obvious but.. not to Resbook > > **Cons**: Some minor issues \* When booking is invoiced via Xero it is marked in Preno as paid. \* Finalising check out is confusing when booking has invoice and direct payment. Defaults to bill Agent \* Manually entered agent bookings do not automatically include additional guest charges on invoice. \* CTD on lowest price room type impacts other room types. > > A delight. Onboarding with \[sensitive content hidden\] was quick and easy. Nothing was a problem or too much trouble. System is simple to use and works as it should. Support is always timely and helpful - shout out to \[sensitive content hidden\] who responds at all hours\! We had been asking Resbook for years for some of these features offered by Preno. Their big change from V3 to V12 delivered none of them, just a big price increase for functions we did not use. ----- ### "a great app" — 4.0/5 > **David** | *9 July 2026* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: It is very easy to use and manage all the bookings, and also got a clean look without any confusion function. > > **Cons**: It Couldn't send MSM to the guest mob directly(even at least locally). We can send the MSM through Google Messages but Preno can't. It should be a easy function to be added. > > Preno got a good supporting team and a easy use app which helped me to changed the way to manage our motel to a self-checkin system. ----- ### "Good Software and very good customer & technical team" — 5.0/5 > **Dimitri** | *14 March 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Easy to use - basics function availale \*\*\*\*\* Very good Customer Team\*\*\*\*\* and it's a luxe \!\!\!\! > > **Cons**: No really, presentation by month and some others > > Using the soft for 6 months now, easy to use and to train for new users. When you need help customer team respond very quickly and solve 100% of problem or question. ----- ### "Preno" — 5.0/5 > **Janet** | *1 April 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Simple for both FOH and Housekeepers to use. Adaptable to individual business circumstances. GREAT customer support. > > **Cons**: Integration to Kounta and Xero problematic in terms of how I manage my business. I really DON'T like that you can't amend the default payment option (though you can add additional ones). > > I really enjoy using Preno. I find it intuitive re: most aspects. I am not considering going elsewhere, and have recommended the product to other business owners. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/153164/preno?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/153164/preno) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data