15 years helping British businesses
choose better software

What is Homebase?

Homebase makes work easier for 100,000+ small (but
mighty) businesses with everything they need to
manage and pay an hourly team: employee scheduling, time clocks, payroll, team communication, hiring, onboarding, and compliance.

Just don’t call us “Human Capital Management.” We’re tools built for the busiest businesses, so owners and employees can spend less time on paperwork and more time on what matters.

Learn more at joinhomebase.com.

Who Uses Homebase?

Homebase works great for all hourly teams, including restaurants, retail, healthcare, beauty, home and repair, and professional services businesses.

Homebase Software - Homebase reports
Homebase Software - Homebase dashboard
Homebase Software - Homebase employee scheduling
Homebase Software - Homebase timesheets
Homebase Software - Homebase job posting

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Reviews of Homebase

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.5
Features
4.5
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Maxwell
Maxwell
Consultant in US
Verified LinkedIn User
Food & Beverages, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Scheduling & Labor Costing

5.0 4 years ago

Comments: Years of working with Homebase have shown that they constantly improve their product, and make it easier to use with integrations with common applications (via API access).

Pros:

Quite honestly, one of the first things I recommend to businesses that want to schedule employees and know their labor costs that are up to the minute.

Cons:

The one feature that I do wish was available, would be a calendar view that showed the entire department or business, so that it could be displayed on a monitor or web-based application.

Rebekah
President in US
Farming, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Homebase is intuitive and organized.

5.0 last month New

Comments: I have been using Homebase for a year or two. I tried cutting expenses and using Jobber but it was much more work. I use Homebase to let the employees know when they are expected in and when they should clock out by. Because we are on the road it is only estimated. Homebase lets me put in a shift/run and Jobber gives them the program ordered. It’s like Homebase is an outline and Jobber is the report.

Pros:

1. Easy to use. 2. Calculates estimated hours. 3. Easy to move things around. 4. Posts easy. 5. Time clock. 6. Time sheets. 7. Record keeping

Cons:

New Update with light markings and no lines. Makes me feel like I’m blind feeling my way around hoping to find the right button. Dark mode might make it better but I like to make it bolder.

Della K
Owner in US
Verified LinkedIn User
Security & Investigations, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Honeymoon phase is definitely over........contemplating a "divorce".

1.0 2 years ago

Comments: Heartbroken, disgusted....and anything else I didn't mention above.

Pros:

In 2018 everything was so great and at an incredible price, by my second year as a monthly subscriber I upgraded my plan, in spite of the problem integrating homebase timecards with my QuickBooks payroll, and had to manually enter the data personally. I loved being able to see the total hours per employee when creating a schedule, until one day it disappeared. Still undeterred, I loved the ability to access the app from any mobile device and desktop. Only androids & Desktops access the app easily and iphones or ipads come with headaches. I fell in love with the ease, simplicity and it's sexy platform look of this time tracking/management app, until one day everything changed and I lost my ability to view time cards all on one screen. Little issues were just an alert in the far upper right corner like a nudge. Now they scream in double size that takes up half the monitor, leaving only an inch or two to view time cards accompanied with a lot of scrolling. Nowadays I'm afraid to login and be greeted by a scowling dashboard with a list of issues nagging to be resolved. Issues caused by employees that can't log in or out and got tired of uninstalling and reinstalling the app as a temporary fix. I knew my relationship with homebase was reaching a bitter end when without so much as a "heads up" warning there would be an increase to my subscription (almost $20.00 more). When I said "Oh h#!! NO!" and lowered it to essentials...

Cons:

I was denied the ability to manage my PTO mandated sick leave pay feature that never matched QuickBooks anyway, and the feature to assign different roles/rate of pay for different jobs among my existing employees. I now have a default pay rate/role homebase deems as "fitting". After a 5 year relationship with all the little things I loved, I can have back if I pay $20.00 more a month. Out of some "disturbed" sense I felt I owed to Homebase, I emailed support with an offer to pay a small increase but not at their ridiculous price with it's 15 features included that I would never use. If they can't find my request reasonable and let me pay only for what I use, I will fly into the arms of another app that gives me the basic features for free. The email was sent last week and long past the "24 hour" promise to respond. I never called out their promised "money back guarantee" after 5 years and the inability to integrate their application with my payroll system......Seriously? How much alimony is it worth? No, it's too late now. I'm divorcing homebase from my company forever.

Jeremy
Barista and Manager in Canada
Food & Beverages, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Nimble and robust scheduling and payroll app

5.0 last month New

Comments: Its a well integrated software for scheduling and time clock monitoring as well as payroll functionality. It has some unfortunate quirks, but none that outweigh the benefits of the app.

Pros:

Its very intuitive and easy to navigate. Online connectivity makes it easy for multiple managers to use it for specific roles.

Cons:

Homebase "updated" their online scheduling and now its more cumbersome to use - multiple refreshes are necessary to keep up with changes (its frustrating)

Thomas
General Manager in US
Restaurants, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great for the money

5.0 2 weeks ago New

Comments: it is great program and easy to use, Also try people to use it as well.

Pros:

easy to deal with and figure out able to train others to be able to use it as well

Cons:

there was nothing to dislike about the program