15 years helping British businesses
choose better software

What is Landbot?

Landbot is the most intuitive no-code chatbot builder. Convert more traffic on your website using chatbots to engage your site visitors, answer their questions in real time and automate your conversational strategies. Landbot perfectly fits in your marketing stack with native integrations like Slack, Google Sheets, Mailchimp, Zapier and many more. We have prebuilt templates for many use cases like lead gen, product recommendations and others so you can customize to your needs and launch fast.

Who Uses Landbot?

Landbot.io has been created for any company that wants to improve customer engagement and increase conversion rates through automated chabot flows.

Landbot Software - Visual Plus & Drag
Landbot Software - Integrations
Landbot Software - Analytics
Landbot Software - Template Bricks
Landbot Software - WhatsApp Automation

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Reviews of Landbot

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.3
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ernesto
Ernesto
Co-CEO & Co-Founder in Spain
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Lead generation engine using conversations

5.0 3 years ago

Comments: I'm more than happy. Affordable price, amazing features and no issues with product and support till now.

Pros:

How simple is to setup your bot, with nice and cool interactions, with API integrations and in just minutes you can plug the same to a landing page and start getting leads. And now even you can plug the same to your whatsapp biz account.

Cons:

Setting up a custom CNAME could be simpler.

joseph
Inbound Marketing Specialist in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Dynamic lead flow and capture

5.0 5 years ago

Comments: My experience with Landbot has been very very smooth. Setup, styling, and integrating have all been top-notch. On par with any other system i've worked with.

Pros:

I love the flexibility in design, integration, and conditional branching available with Landbot. We often work with fairly complex interdependent systems and Landbot has been able to fit right in like a missing puzzle piece.

Cons:

Cost per seat can grow unreasonably; I would like to see a business account available so that this restriction is removed. As it is we are simply unable to offer this feature with the number clients we have currently using Landbot. It feels a little stifling only being able to offer this as a lead flow system without live takeover due to ballooning costs when managing several clients with large sales teams.

Farhan
CEO in UK
Professional Training & Coaching, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Nightmare to set up - little assistance

1.0 4 weeks ago New

Comments: Stay away. There are other reviews online about the customer service being poor. Totally agree.

Pros:

On the surface it seems like the best chatbot out there. The auto translation function was what attracted us the most

Cons:

Once you sign up, you're pretty much left to your own devices apart from ping pong emails from the technical support team who most times don't explain things thoroughly enough. Eventually you start to understand the limitations once you've built out a workflow. Conditions must be case sensitive and done individually.

Filip
Filip
CEO in Italy
Verified LinkedIn User
E-Learning, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Best chat-bot creation software

4.0 5 years ago

Comments: Landbot is a great and easy to use chat-bot creator for beginners and also offers all the features a pro might need

Pros:

I strongly believe that the team at landbot.io is doing a great job, the software is easy to use, all our team members are capable of using it, and the best part is they offer all those power-ups and integrations

Cons:

We used it to create really complicated bots, with a lot of conditional logic and at a certain point, it takes longer for the chat-bot to save. But the user sees no difference, so I guess the software is great also for highly complicated bots

Divyaansh
Co-founder in India
Information Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Easy and flexible!

5.0 3 years ago

Comments: Changed the course of our company! We owe it to Landbot!

Pros:

The ease of getting started and the flexibility of maintaining the software.

Cons:

Transition to code is less ideal. Some more low-code features would've been helpful.