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What is RemoteToPC?

Remote computer access software for home, business and IT. RemoteToPC is a way to connect to a PC or Mac computer from any other device. Dual monitor remote desktop, remote printing, 2FA + configurable security. mobile apps and more.

Who Uses RemoteToPC?

Small IT consulting companies, IT departments or MSPs that need remote access, monitoring and alerts, Office teams of users

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Reviews of RemoteToPC

Average score

Overall
4.3
Ease of Use
4.4
Customer Service
4.2
Features
4.3
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
50%
4
40%
2
10%
Alan G
Alan G
Business Systems Consultant in US
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source

Great customer support during the trial and after the sale, both from sales and technical support.

5.0 6 years ago

Comments: I check in on 50+ machines every morning before the clients arrive to work. Once I started using this solution the time it took to accomplish this morning routine greatly reduced and has worked flawlessly every day. I used to maintain a 2nd remote remote solution on each customer machine, increasing my cost and causing the remote machines to run a backup remote connection. That's no longer necessary saving me money, time and our customer gain machines that are running one less program.

Pros:

It works as advertised, now for a month and I use it every day. Only a month? I just left another remote solution that failed on random remote machines every day so RemoteToPC is a very welcome change.

Cons:

What's not to like, It Works. Could there be added features, of course but for now given that this software, putting it simply - works I have no complaints.

Laura
Owner in US
Arts & Crafts, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

My got to remote computer viewer

5.0 3 years ago

Comments: I use RemoteToPC daily. I work in one place and have to do tasks such as remote printing where I need access to an offsite computer. It is easy to work remotely, even with memory heavy apps like Photoshop. Lag is at a minimum. I also like being able to move files between computers, it's faster than moving to a cloud storage and then downloading.

Pros:

I have used a few different remote viewers and have found RemoteToPC to be the easiest and most reliable. The interface is very simple to use and I can see all my devices in one place.

Cons:

I have not found anything that I have been lacking in this software. It truly covers all my needs.

Jon
Director in UK
Construction, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Disappointing End

2.0 4 years ago

Comments: They were ok , in the early days but recently i had repeated issues and when i attempted to get support for them , they basically were 'short' with me and made out as if i was doing something wrong , rather than investigating my issues properly. A few hours later they responded by e-mail to admit there were some issues with the deployment packages , too late now !!

Pros:

It was one of the cheapest options on the market.

Cons:

When the programme carried out updates it could 'kick me out' and require me to have to attend the unmanned remote site to restart.

RemoteToPC Response

4 years ago

Since you have a unique environment of laptops with lids closed, for a few minutes I thought the problem was due to that, but quickly changed my mind. Very sorry again for thinking it was on your end. We were in the middle of a new version roll-out and I was dealing with partial (and wrong) information on my end for your specific problem that day.

Laura
SVP in US
Banking, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Ongoing monitoring capabilities for IT to continually manage and support small businesses.

5.0 6 years ago

Comments: I can have a support group monitor within my computers of all employees whether on site or off site. The support team can remote in and fix whatever problems are occurring.

Pros:

I like the ability to use a free trial and the ease of use. It's easy to set up and the website is super helpful. There's always a lot of support - whether through helpful screenshots online, or the support team remote logging in to your PC.

Cons:

I wish the free trial were longer than 14 days. It's a lot of work to get through any vendor management due diligence especially related to monitoring/ IT. Basically it's hard to get a full-scope feel for how the system will work across the organization within this period so you kind of have to do a trial run on a smaller scale and make a decision to go all-in.

Mick
manager IT department in Netherlands
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Amazing alternative for Logmein Central!

4.0 8 years ago

Comments: This beautifully designed piece of monitoring software performs well and does the monitoring trick almost the same way as some competitors, but for less than a quarter of the price.
Installing the software is a piece of cake! You can group your clients, check the heartbeat of your servers (critical system alerts will appear on your mobile or via mail), can do the necessary checks on harddisk space, CPU and memory and you can connect to the remote PC's / Servers within seconds. File transferring is no problem, remote reboot of PC's is 1 press on the button, and the look and feel of the Command Center is great! We are the first in the Netherlands to use this software and we were amazed by the speed of their support after running into some installation problems. They helped us out, even in the weekend and made a whole new version in order to solve our problems. So the customer support is superb!

Pros:

Value for money! Simple to install, simple to take over your clients PC, promising monitoring abilities,

Cons:

Some other products are a bit faster, when you remote control a PC or server. There should be a possibility to hide a password when installing the software by a deployment rule. It would be nice to auto hide remotetopc and disable the possibility to stop the software from being active.

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