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What is MedEZ?

MedEZ provides fully integrated, user-friendly EHR, clinical notes & billing solution for medium to enterprise level behavioral health: inpatient psychiatric facilities, outpatient IOP/PHP programs & substance abuse clinics. MedEZ includes everything from appointment scheduling to clinical notes, billing & documentation management. MedEZ has In-House Pharmacy, Med Inventory, Med Dispensing, MARS, & ePharmacy features as well as handles state required documentation & reporting easily.

Who Uses MedEZ?

MedEZ works with a range of hospitals and clinics to streamline the workflow of their facilities. We specialize in Behavioral Health and Substance Abuse, but our solutions apply to other specialties

MedEZ Software - MedEZ
MedEZ Software - Pay for what you need
MedEZ Software - Billing projections
MedEZ Software - Doctor's Dashboard
MedEZ Software - 95% acceptance rate

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Reviews of MedEZ

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.8
Features
4.5
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
79%
4
16%
3
5%
Verified Reviewer
Verified LinkedIn User
Mental Health Care, Self Employed
Used the Software for: 1-5 months
Reviewer Source

HIPAA compliant and easy for claims

5.0 5 years ago

Pros:

This is a great program for electronic records in the mental health field. It is super easy to submit insurance claims.

Cons:

Awesome program! I have not had any concerns with this program.

Genise
CEO in US
Medical Practice, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Economical, Efficient, Easy to Use, Excellent Customer Service

5.0 5 years ago

Comments: The system is very efficient and easy to use. Documentation being completed timely is critical to our business sustainability because that is how we are paid for services by funders. Services are not sent to claim status unless the documentation has been completed and signed by the provider. Excellent checks and balances!

Pros:

The software is a comprehensive package that allows us to schedule, document treatment episodes, and bill for services with the greatest of ease. The quality of the customer service is unmatched in the industry. Prompt response and swift problem resolution make MedEZ the easy choice among all of the electronic healthcare record companies out there today.

Cons:

It would be helpful if there was a way to “black box” a patient record preventing some providers from access. We are in a rural area and have had relatives of staff and staff themselves seek treatment in our primary care program. It presents an awkward situation when everyone in the office has access to the record. I believe this is something that MedEZ might be working to resolve. Other than that - the system meets our needs completely.

Mary
CEO in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Incomplete Product

3.0 4 months ago

Comments: Not great. I feel like I was sold something that I didn't get, and they've cost our business a significant amount of money, so that for the first time in 6 years, we are needing to get an advance/loan to cover our payroll and other expenses. The RCM was extremely damaging, and it certainly feels as if they're being punitive for our decision to discontinue their management of our billing.

Pros:

I like the Wiley integration--in fact, that was one of the big selling points for us.

Cons:

Customer Service and support. They offer RCM, but did a terrible job and when we moved in-house, they removed the RCM features.

Stephen
Revenue Cycle Director in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Psychiatric Inpatient Billing and Collection

5.0 8 years ago

Comments: As a billing vendor for many different types of provider agencies, I had a great experience using the MedEZ application to handle billing and collections for one of our State agencies that operated inpatient psychiatric hospitals. The MedEZ staff helped to implement the application on our servers and train our staff to use the application.
The MedEZ technical staff presented and easy to follow work-plan for implementation which included building customized input routines to upload patient demographic and charge data to the billing system. They helped to build all 837 files to Medicare, Medicaid and commercial insurers. The system handled 835 auto posting and has a variety of reports to manage the data.
Technical support was exceptional and they also helped to build new functionality based on our client's workflow and data processes requirements.
I would highly recommend the use of this product to billing vendors and inpatient psychiatric facilities.

Pros:

Ease of use and the application was easy to customize. Retrieving data from the back end database table for adhoc reporting was a breeze.

Cons:

There were some features that could have been more automated, but we had very seasoned staff to manage the billing process. However, if needed, the MedEZ technical team worked closely with our billing team to implement new processes based on our client needs.

Tung
Pharmacy Intern in US
Medical Practice, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Great EHR program and easy billing use

5.0 3 years ago

Comments: This software was really easy to use and to submit insurance claims. I also felt that it was very HIPAA compliant and protected patient's records. The software was not easy to pick up at first, but overtime it does become easy to use.

Pros:

This software was really easy to use and to submit insurance claims. I also felt that it was very HIPAA compliant and protected patient's records. Other features I like are being able to take clinical notes and record billing codes. Also, the program is very economical as the company will work on the cost of the system.

Cons:

The software does lag sometimes and will freeze up once in awhile. The software does require a good amount of time to get use to, but if you dedicate the time then everything gets easier.