--- description: Discover the benefits and disadvantages of Missive. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Missive Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Missive](/software/152884/missive) # Missive Canonical: https://www.capterra.co.uk/software/152884/missive Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/152884/missive?page=2) > Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending. > > Verdict: Rated **4.9/5** by 184 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Missive? Small/medium businesses, digital agencies, consulting firms, logistics companies, design studios, e-commerce stores, rental agencies, marketing agencies, law firms, and customer support departments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 184 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Missive - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$18.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: - Free - $14/month - $18/month - $26/month Details: https://missiveapp.com/pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Autoresponders - Business Process Automation - CRM - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Customer Database - Customer Engagement - Customer History - Document Management - Document Storage - Drag & Drop - Email Management - Employee Database - Employee Photos - File Sharing - Inbox Management - Interaction Tracking - Issue Tracking - Knowledge Base Management - Lead Management - Live Chat - Macros/Templated Responses - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Onboarding - Real-Time Chat - Real-time Consumer-facing Chat - Reporting/Analytics - Service Level Agreement (SLA) Management - Shared Inboxes - Signature Management - Task Management - Template Management - Transcripts/Chat History - Usage Tracking/Analytics - Video Conferencing - Workflow Configuration ... and 4 more features ## Integrations (22 total) - Aircall - Asana - ChargeDesk - ChatGPT - Claude - ClickUp - Close - Daylite for Mac - Dialpad - Dropbox Business - FullContact - Gemini - Google Drive - HubSpot CRM - Make ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Collaboration Software](https://www.capterra.co.uk/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.co.uk/directory/15/collaboration/software) - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software) - [Customer Communications Management Software](https://www.capterra.co.uk/directory/31002/customer-communications-management/software) - [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software) ## Alternatives 1. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1786 reviews) 2. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17618 reviews) 3. [Microsoft 365](https://www.capterra.co.uk/software/58688/microsoft-365) — 4.6/5 (14116 reviews) 4. [Front](https://www.capterra.co.uk/software/132901/front) — 4.5/5 (287 reviews) 5. [Hiver](https://www.capterra.co.uk/software/142975/hiver) — 4.7/5 (148 reviews) ## Reviews ### "The inbox fix I didn't know I needed" — 5.0/5 > **James** | *10 April 2026* | Animation | Recommendation rating: 10.0/10 > > **Pros**: Consolidates multiple Gmail accounts into one clean interface, works entirely in the browser, and the mobile app is genuinely good. Customer support is responsive and helpful. > > **Cons**: Took a little getting used to initially - took me ages to figure out how to use the sidebar effectively - it thinks slightly differently to a standard email client. Not a complaint really, just an adjustment. > > Missive quietly became one of my most-used tools. I run multiple businesses with separate inboxes and it brought everything into one place without fuss. Efficient, well-designed, and it just works. ----- ### "Great email client for small business" — 4.0/5 > **Matt** | *19 March 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Missive is a great email client that makes email genuinely easier to use with features not natively supported inside of the likes of GMail which makes it imperative to business operations. > > **Cons**: Missive lacked some features that we needed and caused us to have to try other platforms > > Missive is a great piece of software that we as a team still actively implement into other companies as we know it works, it just simply didn’t meet our needs entirely. ----- ### "Great app, easy 5/5 stars" — 5.0/5 > **Tomáš** | *19 May 2026* | Design | Recommendation rating: 10.0/10 > > **Pros**: \* Fast and reliable, we love the speed\! \* Saves our team time and money = buying it actually saved our money \* Great-looking and modern UI - minimalist approach that we enjoy \* Excellent mobile performance even for our IMAP accounts \* Helpful and responsive support team - thanks\! > > **Cons**: There are still a few smaller areas such as search in IMAP accounts that could be improved over time, but nothing that significantly affects our daily workflow. The product is already very solid and keeps getting better with updates. > > So far, everything has been pretty awesome\! It’s definitely worth the money, as it has saved us a huge amount of time through clear team communication that connects directly with emails. I can’t recommend it enough. On top of that, the team behind Missive really listens to feedback. We experienced this firsthand when they personally helped us solve an issue that technically wasn’t even their responsibility — but they still went out of their way to help. Easy 5/5 stars. Hopefully it only keeps getting better over time. ----- ### "The solution I've needed for years" — 5.0/5 > **Adam** | *15 May 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Missive is the solution to a problem we've had for a long time. Email collaboration, onboarding new staff who need access to multiple inboxes, automated rules, signatures, group chat, etc. It's made internal communication, email handoff, and overall collaboration a breeze. Their customer support is very fast and responsive, A+. Big fan\! > > **Cons**: I wish they had a way to video chat (like Slack has) team members and since it's very robust, integration takes a little longer than I'd like > > Very positive, super robust, and I like being able to communicate and collaborate with my team. Shared inboxes are really helpful. ----- ### "It's a very good service but can be improved with QoL changes." — 3.0/5 > **Anonymous User** | *19 November 2024* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: The ease of use, labels, setup, canned responses and different team inboxes. > > **Cons**: Better email thread organization for easier printing. Also, the inability of being unable to copy the text from the email print screen in Missive. > > It's fairly easy to use, and email rules and labels seem to be very customizable but there are some shortcomings that can be improved. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/152884/missive?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/152884/missive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data