15 years helping British businesses
choose better software

What is SWITCH.CM?

Switch.cm is the worlds most affordable Reservations Management System.
The award-winning, cloud-based platform automates online bookings, saves you time and offers essential operational functions to your reservation-based business.
Switch.cm is an all-in-one system because it includes Channel Management, Property Management System, Automatic Billing, Booking Engine, Housekeeping and other additional functions for your to run your property easily.

Who Uses SWITCH.CM?

Small and medium properties, from apartment owners to boutique hotels, hostels and guest houses. Also ticketing services, private airlines and any reservation-based inventory business.

SWITCH.CM Software - Calendar
SWITCH.CM Software - Reservations Report
SWITCH.CM Software - Booking Engine
SWITCH.CM Software - Channel Manager
SWITCH.CM Software - Reports

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Reviews of SWITCH.CM

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.6
Features
4.3
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
63%
4
29%
3
6%
2
2%
Erdis
Erdis
Owner in Albania
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

basically, It's swiss knife PMS, all in one for every need of any size property.

5.0 6 years ago

Pros:

We are small hostel and we don't need many features to manage our property and we found switch doing everything the best way. It syncs our reservations from all other platforms like booking, hostelworld, agoda, hostelbookers, airbnb, and many others also your own website or directly from facebook page. One of the best features is automated emails that you don't have to deal with welcoming email or sending invoices. Also the interface is super user-friendly so anyone that have used any webapp in general will understand it from the first try. This list of features can go on and on and i don't want to bore anyone reading this, so simply go for it give a try and judge for your self. Thanks to the time switch.cm saved to me I've started doing day trips with the guests and another side business during the low season.

Cons:

I can't complain about anything as a con, but in the future, I would consider more charts/stats like percentage of guests age we get, genres, age or number of guests sorted by a country they are from so we can target our audience with advertisements.

Yan Naing
Owner in Myanmar
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Very helpful software. Has great potential to even get better.

5.0 4 years ago

Comments: I had a great experience from the start till now. [SENSITIVE CONTENT HIDDEN] who helped me on using this channel manager is very very helpful. She’s willing to help anytime I called her. She’s very professional and thoughtful for the customer! I would definitely recommend this to anyone who’s looking to use channel manager.

Pros:

Ease of use. Easy to learn. The included features are useful. Customer service is great and very helpful. Easy to navigate.

Cons:

Mobile version could improve a lot. It takes some times to load up the data and it’s quite irritating when the guests are in rush. Making group reservation of about 10+ process is very painful as it took so long to finish it. Making group reservation needs to improve a lot better than current setup. The included housekeeping feature has great potential to be useful. Dev should check it and makes changes so that it will be useful.

Flymya Response

4 years ago

Thank you very very much for your insightful feedback! Some of the things you mentioned are already in our Road Map for 2020, others for 2021. Thanks again for choosing Switch.

Aye Mya
GM in Myanmar
Hospitality, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Connectivity Issues

2.0 4 years ago

Comments: The connectivity is really slow. Sometimes, we have overbooking problems because of the connection delayed. After a guest books online, the reservation does not upload immediately in the software and when another person books, we have overbooking.

Pros:

The price is affordable and easy to use.

Cons:

There are onnectivity issues and need more fuctions.

Flymya Response

4 years ago

We have a rate of less than 1% of overbookings cases related to actual connectivity issues or system slowness. The majority of the cases are due to auto-replenish or guaranteed allotment (those are programs that the OTA sets with hotels, directly). Switch is currently being architecture in a new, faster language. You can expect a faster and more robust system from 2020 onwards.

Wendy
Owner in Peru
Hospitality, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

One of the best experiences ever! So happy with this software and the company.

5.0 3 years ago

Pros:

The software was easy to use and had all the features I needed. I got helpful customer service whenever I needed it and the price was unbeatable. Rarely have I had such a great experience in buying any product. Highly recommended!

Cons:

Can't think of anything I didn't like. Everything worked exceptionally well.

Moe Moe
Operation Director in Myanmar
Hospitality, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Switch.CM

5.0 4 years ago

Comments: prevent overbooking and no need to control OTA channel individually.

Pros:

It is easy to use with reasonable price.

Cons:

It is very simple performance and need to upgrade attractiveness.