--- description: Discover the benefits and disadvantages of DontGo. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DontGo Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/30938/artificial-intelligence/software) > [DontGo](/software/152787/dontgo) # DontGo Canonical: https://www.capterra.co.uk/software/152787/dontgo Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/152787/dontgo?page=2) > DontGo's patented technology reinvents Chat by utilizing AI to solve how companies convert their web visitors into customers. > > Verdict: Rated **4.4/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses DontGo? Companies who drive business through their website - Home Improvement, Law, Mortgage, Real Estate, Software, Travel, Retail, Home Warranty ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 10 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: DontGo - **Location**: Troy, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$549.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Contact DontGo for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Autoresponders - CRM - Chat/Messaging - Chatbot - Customisable Branding - Geotargeting - Live Chat - Predictive Analytics - Process/Workflow Automation - Real-time Consumer-facing Chat - Reporting/Analytics - Third-Party Integrations ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software) ## Related Categories - [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software) - [Lead Generation Software](https://www.capterra.co.uk/directory/30963/lead-generation/software) - [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software) - [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software) - [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software) ## Alternatives 1. [Fin](https://www.capterra.co.uk/software/1077853/Fin) — 4.6/5 (14 reviews) 2. [ChatBot](https://www.capterra.co.uk/software/166420/chatbot) — 4.6/5 (66 reviews) 3. [Tidio](https://www.capterra.co.uk/software/144040/tidio-chat) — 4.7/5 (590 reviews) 4. [ManyChat](https://www.capterra.co.uk/software/206636/manychat) — 4.6/5 (72 reviews) 5. [Ada](https://www.capterra.co.uk/software/164470/ada-support) — 4.7/5 (15 reviews) ## Reviews ### "DontGo Chat is the way to go\!" — 5.0/5 > **Robert** | *22 January 2019* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Having DontGo has allowed us to offer 24/7 chat on our website, without having to outsource, or have staff available 24/7. > > **Cons**: It can be a bit pricey, but when compared to having full time staff man the phones/chat it ends up being a no brainer. > > Overall, we have had a great experience. I can only imagine it getting better as AI tech grows. Thanks a lot, DontGo\! ----- ### "$2M in additional revenue each year" — 5.0/5 > **Brian** | *27 June 2016* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Speed - Customer Experience - Accuracy - 24x7x365 > > **Cons**: None > > We set up a designated 800 number and form. By utilizing the patented exit intent and with the outstanding experience provided, we were able to track $2.2M in additional revenue at Hansons in 2015. ----- ### "Please Don't Go" — 3.0/5 > **Portia** | *14 November 2016* > > We were initially having some difficulty with setting up the program because of a lack of communication from our website support team. Don'tGo representatives were a big help in making all ends meet. Now we are watching our leads and the actions they tend to take. ----- ### "Game Changer\!" — 5.0/5 > **David** | *10 August 2016* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The exit intent technology stops everyone who is leaving without engaging and the speed and accuracy of the answers makes us look very good with our customers > > **Cons**: None > > Gutters are the kind of business where we know if someone hits our website, in that moment they have a problem and we have the solution. DontGo gives us greatly enhanced communication capabilities and insures we do all we can to grab them as a customer. ----- ### "Great customer support" — 5.0/5 > **Jordan** | *4 November 2016* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: ease of use > > **Cons**: pops up too often > > The staff does a great job of explaining how everything works. From the initial call, to getting the account set up, it is very well run. All calls and emails are answered in a timely manner. It is easy to modify the campaign as needed. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/152787/dontgo?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/152787/dontgo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data