Who Uses eWay-CRM?
All companies looking for a CRM integrated with Microsoft Outlook.
What Is eWay-CRM?
The best CRM Add-in for Outlook, available now as a web app and on iOS / Android. It helps manage Customers, Sales, Projects and Mail Merges. With eWay-CRM, you can share your Outlook with your team, track communication history, plan follow-ups, automate company processes and thus, run your business efficiently. The software is also highly customizable - it allows you to create user fields, design form layouts, customize workflows and user permissions.
eWay-CRM Details
eWay System
http://www.eway-crm.com
Founded 2008
eWay-CRM Pricing Overview
eWay-CRM has a free version and offers a free trial. eWay-CRM paid version starts at US$28.00/month.
Starting Price
US$28.00/month
Pricing Details
Also available as On Premise
Free Version
Yes
Free Trial
Yes
Deployment
Cloud, SaaS, Web
Installed - Windows
Mobile - iOS Native
Mobile - Android Native
Training
In Person
Live Online
Documentation
Support
Business Hours
Online
eWay-CRM Features
Alternative Products
Popular Products
eWay-CRM Reviews for UK Users
Showing 5 of 112 reviews
Verified Reviewer
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 07/02/2019
"Reviewed several CRM tools and picked eWay ..... LOVING IT!"
Comments: I am really happy with it and have referred several other people with small businesses. Excellent tool!
Pros: Integration with Outlook was the differentiator and eWay-CRM integrates well. The allows me to enter contact information and click a button at the top and the contact is added to Outlook and shows up on my phone contact list within seconds. I like that I have to click the button that way only contacts I want on my phone are there and not every prospect entered in the CRM. Also, I like the ability to create DEALs and move them through the sales process.
Cons: If I haven't closed Outlook after several days, it will lock. This is pretty normal with add-on products. Not a huge problem, but it is never timely.
- Reviewer Source
- Reviewed on 07/02/2019
Peter F.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/09/2019
"More than pleased"
Comments: I am really pleased with my e-way experience. Keep up the good Work!
Pros:
It’s easy, adoptable and fits all users. For us as a small company it’s in the right pricerange and has all the features we need.
We use it most for to keep track of our customers and soon to be customers towards sales and marketing tasks.
And a big shout out for the technical support!! The responsetime is quick and proffessional and always bring the right answers.
Cons: No comment really! I’m all over pleased.
- Reviewer Source
- Reviewed on 27/09/2019
Vlado J.
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Overall Rating4/5
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Ease of Use4/5
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Features & Functionality4/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 28/07/2020
"friendly to use, remote assistance works well"
Comments: improve company organization, efficient, friendly to use, remote assistance works well
Pros: project, journal, email, document, POHODA intergation, regular progres in software=updates ... etc
Cons: nothing big, perhaps just limiting the size of the data
- Reviewer Source
- Reviewed on 28/07/2020
Joe V.
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Overall Rating3/5
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Ease of Use4/5
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Features & Functionality4/5
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Customer Support3/5
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Value for Money4/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 11/12/2018
"MS Business Contact Manager Replacement"
Comments: This has been a wonderful tool for a individual as free option.
Pros:
- plugs in directly to local outlook instance with tool bar/ribbon icon for company or contact input.
-supports parent child relationship between company's and contact's
- allows image import for profile pic.
-no custom fields with free version
Cons:
- does not allow contacts in multiple company profiles with same email.
- does not encrypt data at rest.
- Reviewer Source
- Reviewed on 11/12/2018
Freek K.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 30/03/2017
"eWay CRM taking your business forward"
Comments: eWay CRM is the most important management tool in our business. It enables us to be in control of our supply chain, operations as well as our valued customers. Their support is excellent and very friendly, in such a way that we became friends over the years. eWay is part of our business since January 2013. With their frequent upgrades eWay keeps up with the newest technology and market trends. Definitely the best investment we have made in our business. I would strongly recommend eWay and can't imagine been without it - an excellent product, with an outstanding support team.
Pros:
1. The way it is fully integrated in Outlook.
2. The flexibility to customize workflow, add fields and form layouts, conditional formatting of user views, customizing and filtering views etc.
3. Automated assignments of document and emails etc to "deals", "projects", clients, suppliers etc.
4. The frequent updates.
5. Excellent support team and online documents and training videos.
6. Cloud Hosting of the server database. This feature enables us to be mobile and flexible. As long as we have internet access we can work from anywhere in the world. We are no longer office restricted. With Cloud hosting no more downtime due to power or data disruptions.
7. Our employees can work from home.
8. Easy accessible history records of all our clients, suppliers, deals and projects.
9. Task management and marketing tools - although we don't use it to its full potential.
Cons: I can't think of any. If I must add something maybe the fact that it can't make coffee.
- Reviewer Source
- Reviewed on 30/03/2017
