Who Uses This Software?

Designed for recreational rental, tours, and activity operators that want powerful real-time booking software without having to give up money for commissions.

Average Ratings

18 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4.5 / 5
  • Features 4 / 5
  • Value for Money 4.5 / 5

Product Details

  • Starting Price US$19.99/month
  • Pricing Details Basic: $19/month Silver: $39/month Gold: $59/month Ent: $99/month
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • WebReserv
  • https://webreserv.com/
  • Founded 2006

About WebReserv

WebReserv is a real-time booking software designed for small to medium-sized business focused on activity rentals, tours, and lodging. Designed for ease of use, and always with the lowest industry fees, WebReserv was built specifically to work with businesses and operators in the travel and leisure space. Our online booking calendar shows your products availability, handles payments, notifies new bookings, and provides real time availability for your inventory.

WebReserv Features

  • Activities Booking
  • Booking Notes
  • CRM
  • Customer Support
  • Group Reservations
  • Promotions Management
  • Rate Management
  • Room Booking Management
  • Third Party Booking
  • Auto / Boat Rental
  • Contract Management
  • Inspection Management
  • Inventory Management
  • Late Fee Calculation
  • Maintenance Management
  • Medical Equipment Rental
  • Multi-Location
  • Online Booking
  • Rate Management
  • Recurring Rentals
  • Reservations Management
  • Scheduling
  • Accommodation Booking
  • Activities Booking
  • Central Reservation System
  • Coach Booking
  • Custom Packages
  • Customer Management
  • GDS / OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Price / Margin Management
  • Promotions Management
  • Quote Management
  • Reservations Management
  • Vendor Management
  • Website Management

WebReserv Most Helpful Reviews

WebReserv works great for a beach cottage resort

Reviewed on 27/11/2018
Ruthanne C.
Office Manager
Hospitality, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: WebReserv has been great for our business, making it easy for guests to access our availability accurately and book immediately.

Pros: Its easy to read the calendar, both for our guests and us as hosts. It captures all of the info we need from our guests, and interfaces seamlessly with our payment system. It automatically sends out the emails we want to send: confirmations, cancellations, pre-stay reminders, post-stay, etc.

Cons: It doesn't interface with the other potential booking systems we could use (like Trip Advisor)
It does not have ability to accommodate the info we need for housekeeping: ie generate a calendar showing arrivals and departures in a given week with number of people and pets, etc.
It doesn't have a wait list function for our nightly rentals.
It doesn't allow one party to make bookings for multiple cottages on same dates, so you have to make a separate booking, filling in all the info, for each cottage.

Professional booking-solution and perfect customer service at an unbeatable rate

Reviewed on 28/06/2016
Peter P.
Surfcamp and Surfschool
Hospitality, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Switching from sluggish excel-sheet-based booking-organisation to the neat webreserv-booking-solution was one of the best business-moves so far. Easy and self-explanatory interfaces, the well arranged booking-calender, a useful report-system and the multi-user-option make it easy as pie to administrate our surf-schools in Spain and Morocco. And the best thing is: if there is something you don't know how to do, if there are any questions - you will never have to wait for a perfect and prompt response from the customer support - including weekends and holidays... I did a lot of research on different booking-solutions and webreserv is definitely the most flexible one with the most appealing pricing-scheme.

Pros: - flexible booking system
- not commission based
- very helpful and friendly customer support
- report system
- multi-user-option

Vendor Response

by WebReserv on 28/06/2016

Dear Peter,

Thanks for that great review. We are happy to have you as part of our clients.

Sincerely,
The WebReserv Team

Absolutely Superb and Service Outstanding.

Reviewed on 28/06/2016
Catherine O.
Managing Director
Transportation/Trucking/Railroad, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I have had the WebReserv installed for a number of years now and cannot recommend it highly enough.It is the best booking system ever.So easy to manage and so clear with bookings.

Pros: Baptiste !!! He is wonderful - at the early stages every email I sent him with queries he reverted to me within minutes ! Top class service for a top class product.Keep up the good work Baptiste and I look forward to working with you for many years.Thank you for your patience!

Cons: Nothing.

Vendor Response

by WebReserv on 28/06/2016

Dear Catherine,

Thank you very much for the kind review. We will keep doing our best to answer your booking needs.

Sincerely,
The WebReserv Team

Superb customer support and very user-friendly program

Reviewed on 20/11/2018
Abe E.
Owner and GM
Hospitality, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Organizing upcoming housekeeping schedules and customer contact well in advance with ease as a result of the friendly format of the reservations calendar.

Pros: Ease of use and functionality. The ability to add multiple products in virtually any description format is very accommodating.

Cons: Calendars don't synch up after you select the first month to make a reservation (check in date), which may be a year or more down the road. One has to click through all the months a 2nd time to get back to the check in month to then add the check out date.

On Line Reservation System

Reviewed on 16/11/2018
Donna D.
Onwer
Hospitality, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Almost all of our business' reservations are made by our customers on their own through our website. This frees us up in the office. Great time saver as well as the ability to book reservations 24 hrs/day - 7 days/week.

Pros: Pricing, functionality, flexibility, options, customer service

Cons: 1. Inability to link to my Square credit card system
2. The system shows the customer's copy of the confirmation as "Paid in Full" with no balance due...this causes a little bit of a "hiccup" when they are checking in and we want to run their Credit card

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