One Call Now

Who Uses One Call Now?

Web-based auto-dialer tool for businesses, schools, churches, non-profits, and property management companies that helps with an audio library, targetted messaging, reporting, polling and more.

What Is One Call Now?

OnSolve's One Call Now, one of our market-leading critical communications products, enables groups and organizations of all sizes and types to quickly, securely and reliably distribute critical information to large numbers of people on virtually any device and network. OnSolve sends over two billion notifications annually and has provided more than 60 years of proven support to both the public and private sectors. We are in the business of helping our customers proactively keep people informed.

One Call Now Details

Onsolve

https://www.onsolve.com

Founded 2002

One Call Now Software - OCN Main Dashboard
One Call Now Software - OCN Yardi Integration
One Call Now Software - OCN Mobile Dashboard
One Call Now Software - OCN Sample SMS
One Call Now video
One Call Now Software - OCN Main Dashboard - thumbnail
One Call Now Software - OCN Yardi Integration - thumbnail
One Call Now Software - OCN Mobile Dashboard - thumbnail
One Call Now Software - OCN Sample SMS - thumbnail

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Starting price

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US$0.03

Free Version

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Free Trial

Free Trial Yes
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One Call Now deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Documentation
  • Videos

One Call Now Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Answering Machine Detection
  • Auto-Dialer
  • Automatic Call Distribution
  • CRM
  • Call Centre Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customer Database
  • Data Import/Export
  • IVR / Voice Recognition
  • Integrations Management
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Live Chat
  • Local Caller ID
  • Monitoring
  • Multi-Channel Communication
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Process/Workflow Automation
  • Progressive Dialer
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Text to Speech
  • Third Party Integrations
  • Voice Mail

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  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Audit Management
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Compliance Management
  • Compression
  • Continuous Backup
  • Customisable Reports
  • Data Import/Export
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronisation
  • Disaster Recovery
  • Document Storage
  • Email Alerts
  • Encryption
  • File Transfer
  • Incident Management
  • Incremental Backup
  • Local Server Options
  • Mobile Alerts
  • Monitoring
  • Multiple Format Support
  • Multiple System Support
  • Optical Character Recognition
  • Performance Metrics
  • Policy Management
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Remote Server Options
  • Reporting & Statistics
  • Retention Policy
  • Risk Alerts
  • Risk Assessment
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Status Tracking
  • Storage Quantity Control
  • Task Management
  • Third Party Integrations
  • Version Control
  • Web Access / Restoration
  • Workflow Management

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  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Auto-Dialer
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  • Blended Call Centre
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  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customisable Reports
  • Email Management
  • IVR / Voice Recognition
  • Inbound Call Centre
  • Interaction Tracking
  • Live Chat
  • Manual Dialer
  • Monitoring
  • Multi-Channel Communication
  • Outbound Call Centre
  • Performance Management
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Third Party Integrations
  • Voice Mail
  • Workflow Management

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  • Alerts/Notifications
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  • Call Centre Management
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customer History
  • Customisable Reports
  • Data Import/Export
  • Email Management
  • IVR / Voice Recognition
  • Interaction Tracking
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Performance Management
  • Predictive Dialer
  • Quality Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Third Party Integrations
  • Voice Mail
  • Workforce Management

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  • API
  • Access Controls/Permissions
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  • Alerts/Notifications
  • Audit Trail
  • Campus Notifications
  • Chat/Messaging
  • Communication Management
  • Contact Database
  • Contact Management
  • Customisable Templates
  • Data Import/Export
  • Desktop Notifications
  • Email Alerts
  • Event Triggered Actions
  • Geographic Maps
  • Geolocation
  • Geotargeting
  • Incident Management
  • Interaction Tracking
  • Live Chat
  • Location Tracking
  • Mass Notifications
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Language Alerts
  • Purchasing & Receiving
  • Push Notifications
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • SMS Messaging
  • Scenario Planning
  • Scheduling
  • Secure Data Storage
  • Status Tracking
  • Surveys & Feedback
  • Templates
  • Third Party Integrations
  • Two-Way Communication
  • User Management

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  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Communication Management
  • Communications Management
  • Compliance Management
  • Contact Management
  • Corrective and Preventive Actions (CAPA)
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Visualisation
  • Disaster Recovery
  • Document Management
  • Email Alerts
  • Event Logs
  • Forms Management
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Investigation Management
  • Issue Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • OSHA Compliance
  • On Call Scheduling
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
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  • Single Sign On
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  • Task Management
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  • Workflow Management

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  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Audio / Video Conferencing
  • Blogs
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Content Management
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Communities
  • Employee Database
  • Employee Directory
  • Employee Onboarding
  • Employee Portal
  • Engagement Tracking
  • Event Calendar
  • File Sharing
  • Knowledge Management
  • Live Chat
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • Newsletter Management
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Role-Based Permissions
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Social Media Integration
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Video Conferencing
  • Workflow Management

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  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Blogs
  • Calendar Management
  • Chat/Messaging
  • Commenting/Notes
  • Contact Management
  • Content Management
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Communities
  • Employee Database
  • Employee Photos
  • Engagement Tracking
  • Event Calendar
  • File Management
  • File Sharing
  • Forum / Discussion Board
  • Live Chat
  • Meeting Management
  • Mobile Alerts
  • Multi-Language
  • Newsletter Management
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Updates
  • Reporting & Statistics
  • Role-Based Permissions
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integrations
  • Transcripts/Chat History
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  • Campaign Segmentation
  • Communication Management
  • Contact Management
  • Content Management
  • Contextual Targeting
  • Conversion Tracking
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customisable Templates
  • Data Import/Export
  • Device Targeting
  • Drag & Drop
  • Drip Campaigns
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Expiry Notifications
  • Geolocation
  • Geotargeting
  • Mobile Access
  • Mobile Alerts
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Notification Scheduling
  • Push Notifications
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Subscription Management
  • Template Management
  • Third Party Integrations
  • Visual Notifications
  • Web Notifications

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One Call Now Reviews for UK Users

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.6
Customer Service 4.2
Features 4.4
Value for Money 4.2

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Write a Review!
Elizabeth D.
Pastor
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    2 /5
  • Customer Support
    4 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 15/04/2021

"Wasn’t what we needed"

Comments: We enjoyed it while we used it. The price increased over the years. It just wasn’t useful for us as times changed.

Pros: We used One Call for almost 10 years. We liked the ability to communicate with our congregation.

Cons: Lack of options. Inability to converse with congregants. Low ‘open’ rate (they wouldn’t pick up or after they hear the chime they’d hang up) No option to text instead.

  • Reviewer Source 
  • Reviewed on 15/04/2021
Tim B.
administrator
Nonprofit Organization Management, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    2 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 11/01/2021

"Not very reliable"

Comments: I am currently looking for alternatives.

Pros: Able to contact multiple people with a single phone call

Cons: Not very reliable. Many times the report states I was contacted with the message, but I never even got a call!
Several people say the message starts, stops then restarts with out ever completing the message. Several people reported that the message starts in the middle so full information is not conveyed.

  • Reviewer Source 
  • Reviewed on 11/01/2021
Michele C.
Operations Manager
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 22/07/2021

"One Call Now, and Efficient Program"

Comments: We have had a great experience with the program. We would recommend to other non profit organizations.

Pros: The program is very easy to use and works very well. We like the reports that are sent so we know who received the message and who did not.

Cons: We do wish at times that the allowed characters for texting was larger.

  • Reviewer Source 
  • Reviewed on 22/07/2021
Kelli P.
Administrative Assistant
Religious Institutions, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/11/2018

"One Call Now contacts EVERYONE how they like to be contacted."

Comments: In today's day and age, the old "phone tree" system does not work. But One Call Now calls everyone on your list and keeps recalling. You get a report showing who was contacted and who was unreachable. With the church having so many subgroups, it is nice to be able to select only certain people or groups to call with meeting updates and event reminders; rather than calling everyone at the church, every time.

Pros: One Call Now will call, text or email your group, whichever they prefer. You can set-up sub groups to call only certain people so that the whole church doesn't need to be called when a youth meeting time is changed.

Cons: One Call Now charges based on the number of phone numbers that you have in your database. So if you have a home phone and a cell phone for someone, that counts as two numbers.

  • Reviewer Source 
  • Reviewed on 20/11/2018
Gary H.
Public Information Officer
Religious Institutions, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 22/08/2019

"Excellent way to communicate with church members"

Comments: We use One Call Now at least once a week, sometimes almost daily, to keep our members informed of deaths, events, announcements, schedules, etc. It's a great tool that keeps everyone apprised of what's happening in the church.

Pros: Our church has used One Call Now for several years, and it has continually improved. We use it to send out phone calls, emails, and text messages. You can schedule your messages, send to specific groups that you set up, or to everyone in the system. I've found the easiest way is via phone app as you can use your phone mic to record your voice messages. Sound quality is pretty good, too.

Cons: The phone app used to be buggy but it has greatly improved. The program does cost, but saves so much time and keeps your congregation informed and updated.

  • Reviewer Source 
  • Reviewed on 22/08/2019