Who Uses This Software?

Sports Clubs, Tennis Clubs, Gyms, Country Clubs, Parks & Recreation, Universities

Average Ratings

37 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4.5 / 5
  • Features 4 / 5
  • Value for Money 4.5 / 5

Product Details

  • Starting Price US$50.00/month
  • Pricing Details Pricing dependent upon the size of event and number of courts scheduled.
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
  • Support Business Hours
    Online

Vendor Details

  • CourtReserve
  • http://www.courtreserve.com/
  • Founded 2009

About CourtReserve

Simple-to-use Court Reservation and Event Management tool for any facilities that needs to provide online bookings.

CourtReserve Features

  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Activities Booking
  • Booking Notes
  • CRM
  • Customer Support
  • Group Reservations
  • Promotions Management
  • Rate Management
  • Room Booking Management
  • Third Party Booking
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management

CourtReserve Most Helpful Reviews

The HOP

Reviewed on 09/05/2019
Richard H.
Managing Director / Owner
Sports, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I would rate our experience as excellent. They are great listeners and take the ideal that are specific to pickleball and implement them very timely.

Pros: The software allow our users to review our schedule, select events, and pay without engaging the HOP staff at all. WE could not possible manage the desk with JUST one employee if we did not have court reserve. At court turnover time we have 20 to 30 new people checking in at the same time . We just check the box that they arrived and move to next person. Could not be easy. The product MAKES IT EASY for our customer to do business with tHe HOP. The mobile app os perfect for out non computer literate clients.

Cons: We would like the software to provide a point of sale option and interface with Quick Books.
We have no issues with the software. Other than above it does everything we need.

Vendor Response

by CourtReserve on 10/05/2019

Richard,

It has been amazing working with you and the staff of The HOP. Thanks for entrusting in us as you opened your new facility. So glad to be able to share in the success of your first year. It's amazing to see where you guys have come in such a short time!

Best,
Tim

Look no further beyond CourtReserve

Reviewed on 09/10/2018
Scott M.
Sr. Marketing Database Mgr
Telecommunications, 501-1,000 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It's a very robust application and if that is not enough, the service is outstanding, not only with support, but the CourtReserve staff is very interested in hearing your suggestions or challenges and turning them into future enhancements. If you are assessing different systems, definitely include CourtReserve in your analysis and it very likely will be your top choice.

Pros: The applications is so feature rich and they are continually improving it, so its hard to pick just one. However, what I like most about CourtReserve is the administration features of the product. I previously used an alternate application before switching to CourtReserve and that applications took me 12+ hours to set up a season (few months) of weekly pickleball events. That same process took me about 2 hours with CourtReserve and further more if I needed to extend the season in the prior system it would take me another 12+ hours (and very prone to errors), whereas CourtReserve is easily extended and would take less than 2 hours. Also the restrictions for events and the flexibility and variety of restrictions is very good with CourtReserve and saved our organization tons of time.

Cons: It's hard to say what I like least. I honestly cannot think of anything at the moment because whatever shortfall there is the CourtReserve staff is very willing to fill that gap.

This has been a great addition to our club, something that members have long asked for.

Reviewed on 19/04/2018
Corey T.
Spa and Sports Club Director
Health, Wellness & Fitness, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Helps to free up time for the front desk staff. Helps to hold members accountable when they don't show up for their courts

Pros: Nic and the rest of the IT team are quick to respond to questions and have even updated their software based on things I wanted available for my club. On the member side of things the software is user friendly while on the computer. The email feature has been great. I appreciate the ability to add flyers and images to the emails.

Cons: Software does not work great on mobile devices. If you try and book a court when none are available it says no data available. In this instance it would be nice if the software told you when the next available court time was instead of having to go back and try a different time.
At times it can be difficult to locate some of the administrative options.

Vendor Response

by CourtReserve on 10/10/2018

Corey,

Since this review, the member app is out and ready be used by all your members. They will love it!

Thanks!
Tim

Amazing product that fit our needs perfectly. The service is extremely responsive and customized.

Reviewed on 19/04/2018
Jack W.
Director of Racquet Sports
Recreational Facilities & Services, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Provided everything we needed in our first year having indoor tennis at our club and having to accommodate online booking, reports, scheduling, etc. Very user friendly and the service is amazing and very capable of making customized changes quickly and effectively.

Pros: The ability to customize nearly anything to fit our needs. It is very flexible and able to provide many different kids of reports as well as hide and show information to our customers as desired. The service is amazing, friendly, professional, and very fast. They are very agile and can implement changes to the software very quickly.

Cons: It is usable on an iPhone, but cumbersome to book courts and view availability. It is difficult to scroll through court listings without the device being redirected thinking you are clicking something, when you are actually just scrolling. Once APP is out, this issue should go away.

CourtReserve - The Best Choice For Facilities & Event Management

Reviewed on 09/07/2019
Kevin C.
Head Tennis Professional
Recreational Facilities & Services, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall is more of what I described above... CourtReserve has made managing courts for our membership clean and simple while at the same time feature rich and customizable.

Pros: The software is very clean and modern. The support staff is Unbelievably responsive to questions and feature requests... as such a great product is constantly being sculpted, reshaped and improved based a good deal on user feedback.

Cons: If you went back a couple of years you could make a case that the product wasn't quite fully baked... But again, their relentless pursuit of making CourtReserve as good as it can possibly be is like virtually nothing I've seen before in a product/service.

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