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What is CourtReserve?

CourtReserve is a powerful online club management platform that simplifies the process of managing memberships, online reservations, program management, scheduling, payments and member communications. CourtReserve helps coaches connect with their players and gain loyal, paying members with automatic reminders, easy online signups, credit card processing, and detailed reporting.

Who Uses CourtReserve?

Sports Clubs, Tennis Clubs, Pickleball Clubs, Gyms, Country Clubs, Parks & Recreation, Universities, HOAs, Municipalities, Townships

CourtReserve Software - Court Scheduler
CourtReserve Software - Easy to use mobile app for your players & staff
CourtReserve Software - Innovative Member Portal to showcase your programs
CourtReserve Software - Integrated Point of Sale
CourtReserve Software - Billing & Invoicing capabilities

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Reviews of CourtReserve

Average score

Overall
4.7
Ease of Use
4.5
Customer Service
4.5
Features
4.3
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
71%
4
25%
3
4%
Scott
Scott
Sr. Marketing Database Mgr in US
Verified LinkedIn User
Telecommunications, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Look no further beyond CourtReserve

5.0 6 years ago

Comments: It's a very robust application and if that is not enough, the service is outstanding, not only with support, but the CourtReserve staff is very interested in hearing your suggestions or challenges and turning them into future enhancements. If you are assessing different systems, definitely include CourtReserve in your analysis and it very likely will be your top choice.

Pros:

The applications is so feature rich and they are continually improving it, so its hard to pick just one. However, what I like most about CourtReserve is the administration features of the product. I previously used an alternate application before switching to CourtReserve and that applications took me 12+ hours to set up a season (few months) of weekly pickleball events. That same process took me about 2 hours with CourtReserve and further more if I needed to extend the season in the prior system it would take me another 12+ hours (and very prone to errors), whereas CourtReserve is easily extended and would take less than 2 hours. Also the restrictions for events and the flexibility and variety of restrictions is very good with CourtReserve and saved our organization tons of time.

Cons:

It's hard to say what I like least. I honestly cannot think of anything at the moment because whatever shortfall there is the CourtReserve staff is very willing to fill that gap.

Paul Henri
Director of Tennis in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

By far the best software out there!

5.0 3 years ago

Comments: The experience has been amazing. The customer service from the start has been top notch. [SENSITIVE CONTENT HIDDEN] and his staff have done a tremendous job with building this software. Thank you so much!

Pros:

Court Reserve has so many features. I love the ability to set up all the features according to what is needed for our club. The staff constantly works to improve the software and add more features. [SENSITIVE CONTENT HIDDEN] and his team have an amazing customer service and always take in consideration the clubs’ problems by trying to solve them with new features. They always try to enhance the software and their main mission is to help everyone. I cannot thank them enough for what they have done.

Cons:

We would love to have push notifications so members can have quicker access to all the information they need.

Phillip
Creative Director in US
Used the Software for: 1+ year
Reviewer Source

For the most part, it was a pretty user-friendly experience.

3.0 6 years ago

Pros:

I liked being able to reserve a court right from my phone without having to call the clubhouse. The desktop version seems to work nicely and is more visual.

Cons:

The mobile version was a bit clunky and difficult to find court times that were available. It would be nice to be able to see if the time I wanted was available without having to submit a request first.

CourtReserve Response

6 years ago

Hey Phillip! Thank you so much for your review. Just so you know, the online booking process is going to be so much better in another couple weeks when we release our brand new MOBILE APP! You will also be able to see availability before submitting a request! Thanks, Tim Owens Founder CourtReserve

Christopher
AGM in US
Recreational Facilities & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Hollow Rock and Court Reserve are the perfect match!

5.0 3 years ago

Comments: Incredible. Not only is the product amazing, but the team behind it is even better. We are going to miss them moving away from NC :(

Pros:

I've worked with now three software systems in my 7 year careers in Club Management. By far, Court Reserve has delivered a product that we will be sticking with for the long haul.

Cons:

Like many smaller companies there are still "glitches" in the system. That being said, the customer service is phenomenal and we get the results we need quickly.

Aurelie
Director of Tennis in US
Recreational Facilities & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Tennis Club must for club management software

4.0 3 years ago

Comments: Feels like a family business and has a lot of personal attention to our needs while top-notch product.

Pros:

Having a desktop and app version Having administration access and member access on the same login Tech support with live chat

Cons:

We have to integrate the widget into our current website. Wish they would also be a website hosting.