Who Uses Hostaway?

Vacation rental managers with 10-500 properties that want to seamlessly manage all rental channels, guest reservations, messages, teams and more with one software platform with great 24/7 support.

What Is Hostaway?

Hostaway is the fastest growing vacation rental software for property managers in the world. Connect in minutes and synchronize reservations, rates and availability with the best channels in the travel industry. This includes integrations to Airbnb, Booking.com, Expedia, Tripadvisor, HomeAway & dozens of others. Create a direct booking website in minutes, automate emails and tasks; like cleaning and invoicing. Spend less time running around and more time building your business!

Hostaway Details

Hostaway

http://www.hostaway.com

Founded 2015

Hostaway Pricing Overview

Hostaway does not have a free version and does not offer a free trial. See additional pricing details for Hostaway below.

Pricing Details

Please contact Hostaway directly for pricing details

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Hostaway Features

Channel Management Software
Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
For Vacation Rentals
GDS/OTA Integration
Loyalty Program
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Point of Sale (POS)
Single Property
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Commission Management
Contact Management
Guest Communications
Guest Experience Management
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Reservations Management
Vendor Management
Work Order Management

Hostaway Reviews

Showing 5 of 47 reviews

Overall
4.4/5
Ease of Use
4.4/5
Customer Service
4.5/5
Features
4.3/5
Value for Money
4.4/5

Hostaway Review

Reviewed on 30/07/2019
Justin N.
Accountant
Hospitality, 10,001+ Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Very easy to use and it is good to book rental vacations

Cons: everything is good with this software but customer service does take a while.

Hostaway Has Streamlined Many Aspects of My Business

Reviewed on 14/01/2019
Verified Reviewer
Owner
Real Estate, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Hostaway has treated me with great care and respect. Due to their commitment to their customers and the time and care, they have spent with me, and the fact that they are growing every single day despite the success level they have already reached; Hostaway is a company I plan to stay with for the rest of my vacation rental management career.

Pros: What I love most about Hostaway is the ability to organize guest info and messaging onto one platform which has enabled the fastest guest response rates of my entire career.

Cons: Many kinks in the system still as they are a younger company. But every day that I reach out to the support to report that something is either wrong with my account or something is wrong in the entire system, they immediately get to work on correcting the error no matter large. The last issue I flagged for Hostaway was something that negatively affected EVERY user of their software. They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner. There may be many kinks to still work out throughout their platform, but their ability to accept my feedback to then correct it immediately makes them the company I want to stick with. They even take suggestions for additional features that a property management service can prove they need and they are currently working at developing a feature I suggested myself for Q2 2019 release!

Makes my day more efficient

Reviewed on 04/02/2020
Serena S.
Property Manager
Real Estate, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Excellent quick replies on questions. They offer a product that is easy to navigate quickly.

Pros: LOVE IT - so easy on mobile! Automations are life changing :P Price point can't be beat!

Cons: Wanting more services so I can continue making my life easier! :) I have just added Stripe payments with HostAway which is great too!

The Best Channel Manager

Reviewed on 08/11/2019
Vasilis D.
CEO
Leisure, Travel & Tourism, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Hostaway is an excellent channel manager. I have been using it the last 3 years between my team and has helped to organise my properties with ease! Everything is synced between all channels, prices, availabilities etc. With task manager my cleaners are all informed on when they have to visit a propertiy and all the details they have to take care. The Hostaway team is always there for me, at any question I might have and always get under consideration any feature proposal!! Overall, I would not change the Hostaway at all!! Thank you very much Hostaway team!Keep Up!

Pros: Ease of use
Availability Synchronisation
Price Synchronisation
Wordpress Plugin
Messages
And Many many other features

Cons: There is nothing I don't like with Hostaway. A few times I have asked for something that is not available, the Hostaway Team added it to their "To do list" and gets it done very soon!!

Good for basics

Reviewed on 12/03/2019
Brian B.
Gm
Hospitality, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
3/5
Overall
3/5
Ease of Use
4/5
Features & Functionality
2/5
Customer Support
2/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Sugar coated software

Pros: Initial set up and support was great, great for small property owners

Cons: Support after set up, functionality, crucial issues don’t get fixed (it’s been months)