Who Uses This Software?
E-commerce companies who want to boost their sales by having their current customers refer their friends and family to their products.
Average Ratings13 reviews
- Overall 5 / 5
- Ease of Use 4.5 / 5
- Customer Service 5 / 5
- Features 4.5 / 5
- Value for Money 5 / 5
- Free Version Yes
- Free Trial No
Cloud, SaaS, Web
- Founded 2010
Talkable is changing the way e-commerce companies acquire and retain customers, through one of the most powerful marketing tools - referrals. Talkable offers a platform to maximize the impact of referrals- a built-in A/B testing suite, segmentation of offers, and controls for fraudulent behavior. Whether you are looking to acquire new customers, increase customer loyalty, or drive email newsletter signups, Talkable's customer success team can tailor the program to meet your needs
Talkable Most Helpful Reviews
Reviewed on 12/14/2017
Great product, great team.
Comments: For a brand that cannot/does not want to be very promotional, I think the tool worked well. However, it would shine for a retailer that has a deep product assortment and a wide range of price points.
Pros: From start to finish, the process was very simple to implement. It's honestly one of the only products I've ever encountered where I've been told it's only a couple of hours to implement, and it was actually only a couple of hours. The UI for the tool is very intuitive, and the WYSIWYG tool is very easy to use. The emails and onsite widgets are pretty customizable, and a non-developer should be able to do most of the updates. The implementation and ongoing support team at Talkable are HIGHLY responsive and proactive. They work with you to tailor a program that is right for your business. I would totally recommend this software to anyone.
Reviewed on 7/19/2016
Best Referral Marketing Software On The Market - HANDS DOWN!!
Comments: Working with Talkable has been the overall best experience for us. Their team is extremely knowledgable in their product as well as super fast to response to any email I send their way.
Pros: Great ROI, which is the most important factor, their product is optimized for mobile, which is about 80% of our traffic, and their staff is so personable and easy to work with.
Cons: I wish we can find even MORE ways to bring in referral customers on our site, but sometimes you don't want to have it blasted everywhere on the home page! haha