--- description: Discover the benefits and disadvantages of HubSpot CRM. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HubSpot CRM Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Lead Management Software](/directory/30017/lead-management/software) > [HubSpot CRM](/software/152373/hubspot-crm) # HubSpot CRM Canonical: https://www.capterra.co.uk/software/152373/hubspot-crm Page: 1 / 179\ Next: [Next page](https://www.capterra.co.uk/software/152373/hubspot-crm?page=2) > Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers. > > Verdict: Rated **4.5/5** by 4455 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses HubSpot CRM? The HubSpot CRM is built for growing teams to attract, engage and delight customers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 4455 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: HubSpot - **Location**: Cambridge, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Portuguese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Japan, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines and 6 more ## Features - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Calendar Management - Calendar/Reminder System - Campaign Management - Client Management - Client Tracking - Collaboration Tools - Contact Database - Contact Management - Contract/License Management - Customer Database - Customisable Reports - Customizable Fields - Data Import/Export - Document Management - Document Storage - Email Management - Email Marketing - Email Templates - For Financial Institutions - Interaction Tracking - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Qualification - Lead Segmentation - Mobile Access - Opportunity Management - Performance Metrics - Pipeline Management - Predictive Analytics - Project Management - Quotes/Estimates - Real-time Consumer-facing Chat - Reminders - Sales Forecasting - Sales Pipeline Management - Sales Reports - Scheduling - Search/Filter - Segmentation - Social Media Integration - Task Management - Third-Party Integration - Third-Party Integrations - Workflow Management ... and 5 more features ## Integrations (199 total) - 123FormBuilder - AWeber - Accelo - Act\! - ActiveCampaign - ActiveDEMAND - AdRoll - Aircall - AllClients - AnyMeeting - Apollo.io - Asana - AskNicely - Atomic AI - Attribution ... and 184 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Lead Management Software](https://www.capterra.co.uk/directory/30017/lead-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [CRM for Small Businesses](https://www.capterra.co.uk/directory/31583/small-business-crm/software) - [Lead Management Software](https://www.capterra.co.uk/directory/30017/lead-management/software) - [Online CRM Software](https://www.capterra.co.uk/directory/30072/online-crm/software) - [Financial CRM Software](https://www.capterra.co.uk/directory/30562/financial-crm/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6968 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18770 reviews) 4. [Dynamics 365](https://www.capterra.co.uk/software/157279/dynamics-365) — 4.4/5 (5817 reviews) 5. [eWay-CRM](https://www.capterra.co.uk/software/152769/eway-crm) — 4.5/5 (822 reviews) ## Reviews ### "Great product easy to start" — 4.0/5 > **Willem** | *30 January 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Their support is great.the system is very easy to configure.the way the onboarding works makes it easy to start with in days > > **Cons**: I found the price to be increasing quickly.it is also not very clear on what u pay for. It feels very expensive > > Overall it is awesome. The product is one of the better crms which is working straight out of the box. ----- ### "HubSpot is a great CRM" — 4.0/5 > **Verified Reviewer** | *22 March 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: HubSpot is a great way to store contact information and keep track on the progress of Sales deals and schedule follow ups. > > **Cons**: There isnt much to not like about HubSpot CRM, however, I think creating deals and how they appear visually could be improved. > > My experience with HubSpot is very good, and it's a tool I have used to store contact info and track the progress of deals for many years. ----- ### "Excellent CRM and Integrations" — 5.0/5 > **Luke** | *27 February 2025* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Hubspot had great features even on a free plan. The more I upgraded, the more automated the software became. The ease of use with the CRM was great and I loved how HubSpot was able to integrate seamlessly with other software. > > **Cons**: I was not a fan of the email marketing as it was extremely expensive for what it did. > > Excellent overall. I feel like they have taken care and pride in building the software to appeal to multiple skills. ----- ### "Amazing value and great free tiers across the product." — 5.0/5 > **Vikas** | *22 February 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Hubspot has an amazing number of integrations and the apps it doesn't have native integrations for, it is very easy to automate using tools such a Zapier and Pabbly > > **Cons**: Outside of the free tier the pricing gets very expensive > > The free plan has more than enough to be a capable CRM ----- ### "Decent live chat solution" — 4.0/5 > **Steve** | *29 May 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Fairly low cost and decent live chat solution. The chat solution is easy to use and to go through old chats to get customer information. > > **Cons**: I cannot seem to get notifications to appear for new live chats, so often miss them coming in when I have multiple tabs open. > > Not bad. It was better than some of the other live chat offerings we had used for our web-site and one we've now stuck with for a few years. ----- Page: 1 / 179\ Next: [Next page](https://www.capterra.co.uk/software/152373/hubspot-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/152373/hubspot-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data