Passpack

Passpack

by Passpack

Who Uses Passpack?

Password management solution that helps contractors, freelancers, IT departments, individuals and teams shared accounts, host proof, and personal login button.

What Is Passpack?

Online password manager that enables companies to manage multiple logins per site, share and provision passwords, and click to login.

Passpack Details

Passpack

https://www.passpack.com

Passpack Pricing Overview

Passpack has a free version and does not offer a free trial.

Free Version

Yes

Free Trial

No

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Support

Online

Passpack Features

Identity Management Software
Access Certification
Compliance Management
Multi-Factor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Provisioning
Credential Management
Multi-Factor Authentication
Password Generator
Password Synchronisation
Single Sign On
User Management

Passpack Reviews for UK Users

Showing 5 of 18 reviews

Overall
3.8/5
Ease of Use
3.6/5
Customer Service
3.3/5
Features
3.8/5
Value for Money
3.8/5
Laura D.
Owner
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/06/2018

"Love this software! Essential for success with my clients."

Comments: Secure way to deal with all the passwords we need to function in today's world.

Pros: Easy to learn to use, easy to enter and update data. Double entry, complex passphrases for sign-in makes unwanted access unlikely. With multiple passwords for multiple business entities and several employees using the same applications and systems, Passpack keeps passwords safe and accessible to everyone on multiple computers. Also, Passpack makes it safe to access these same online systems remotely. The notes feature allows attaching additional information easily - like the security questions and answers some sites require. The live link feature allows one click for accessing the login sites of specific websites. An additional safety feature is that the application closes access to the password list after the site has been inactive for a period of time and requires re-entering the second passphrase to get back into the password section.

Cons: The additional safety feature that closes the site when it's inactive is irritating because you have to keep re-entering the second passphrase OFTEN when working on several projects that require different passwords. I haven't found a timer and unlike some sites that pop up a warning box so you can choose to continue working in the secure site, Passpack just logs out of that area. This is a minor irritation for something that provides an added level of security in case someone is called away from their computer and didn't log out of Passpack before leaving the workstation.

  • Reviewer Source 
  • Reviewed on 10/06/2018
Jessica M.
Corporate Office Director
Health, Wellness & Fitness, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/09/2019

"The program everyone needs"

Comments: Life changing! I can't tell you how nice it is to not click "forgot password" on every single app and website I use now that I have one place to store them all. I also LOVE the feature where it creates passwords for you using the perimeters needed. And that you can get to the website by clicking the icon and click another icon to copy the password. And being able to share passwords with my husband or my coworkers as needed, brilliant!

Pros: I love that I can keep my passwords in ONE place, keep them private but have the option to share them with chosen people. And only having to remember one password and one phrase to access all of my accounts (especially the rarely used ones), that's a blessing!

Cons: That it times out so quickly. Sometimes I wish it was open my entire workday. I suppose there could be a setting for this that I haven't looked for.

  • Reviewer Source 
  • Reviewed on 23/09/2019
Nathan W.
Marketing Director
Hospital & Health Care, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    2/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 26/06/2019

"I used to be one of Passpacks biggest fans"

Comments: I've used passpack for over 5 years. Couldn't be happier except they've had trouble keeping up with all the new changes in tech, smart phones in particular. They are slow to innovate and don't seem to have the infrastructure in place to support it customers properly. 5 years ago I'd give then 5 stars. Now I'd give them a 2.5.

Pros: I should say right off that I'm still using passpack's version 7 of their software. I've been using it for personal and business for years and it's been excellent. The first 100 passwords free was amazing and when I hit over 100 I was totally ok with paying for it. Its very stylistically minimalist but does the job. I was a big fan until they stopped keeping up with changes in tech... Their new version has taken years to get off the ground and continues to have bugs that make it hard to use. This was stellar at one point, but now I would advise you tread carefully before diving in with passpack. Test the product thoroughly before you throw too many of your pws into it, as well as your time and money. I still use it on a weekly basis but have started steering friends and clients towards other options. I've found an alternative I really like now and am planning on migrating over soon.

Cons: Passpack was one of the best in my experience until tech changed, smart phones became everything and in all of that passpack just stopped keeping up. They've been working on an updated version for years and it's still full of bugs. I set up a new account and so many things were wrong with it that it was unusable. I contacted customer support and it took over a week to reply and their reply just sent gave me a link to a forum article that didn't even answer my question. The migration for us long time users is non existant--we basically have to join the new passpack as though we're migrating from another company. My dear passpack, what happened to you? I think this was built by a small group of people that just lost passion in keeping up with it. They also don't have an app, though they have a "web app" for their newest version that is suppose to be more mobile friendly. I hope dearly that passpack will fix their issues because they have huge potential. Check them out but kick the tires.

  • Reviewer Source 
  • Reviewed on 26/06/2019
Stefanos S.
Business Operations Assistant
Computer Software, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 06/09/2017

"Very pleased and suitable for big teams!"

Comments: We have reached a point to being able to control and manage all the company credentials and have the ability to provide and remove access within a few clicks.

Pros: We have been using passpack for quite a while now. It is a really useful tool. The main strong points I would say are the following: - Simple and easy to use interface
- A number of options and fields to add any info you want
- Password suggestion options
- Stability
- Good customer support
All in all a stable and solid service that does exactly what you need.

Cons: One thing that really annoys me (and I would say maybe the only thing at the moment) is that when you are logged on for a while the service automatically reboots (in a sense) resulting in it interrupting whatever task I was doing.

  • Reviewer Source 
  • Reviewed on 06/09/2017
Michael D.
Freelance Writer
Writing & Editing, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 16/07/2019

"Does everything you need"

Comments: This made it dead simple to securely manage passwords for a variety of clients. I didn't want to have to worry about using the same password for everything, and I didn't want to have to constantly deal with password requests. This made it all so simple.

Pros: It does exactly what it's supposed to - it stores and protects your passwords. With so many different passwords to remember, this is essential.

Cons: It was annoying that only the admin could add passwords so everyone on the team could see them. If a team member added a password, nobody else in the network could see that password.

  • Reviewer Source 
  • Reviewed on 16/07/2019