Akeneo Product Cloud

Akeneo, the Hercules to our product issues Hydra

Pros:

The fit for purpose towards the required PIM, commercial and syndication capabilities we need to have. The fit for purpose towards target data model (product and equipment) architecture, edge cases, current PIM gaps & limitations. Akeneo is bringing all kind of out of the box capabilities, to ensure we have a fast to market approach with good and mature enough embedded product related MDM capabilities. The flexibility and scalability towards our roadmap and future vision. Akeneo was able to leverage & showcase the interaction in a very efficient matter and brought in multiple references that have exceeded our expectations showing a proven track record that meet our complex data model and or related business / commerce transformations.

Cons:

No MDM capabilities, DAM capabilities were poor however since we are going for an integrated DAM solution, this is not an issue for us.

Fantastic PIM software

Comments: We were looking for a platform to manage product data and syndicate it to downstream applications. This data goes to our eCommerce site, our customers' eCommerce sites, a new automation platform, and internal data analytics tools. We're very happy and would recommend Akeneo to anyone who asked.

Pros:

Akeneo is incredibly easy to use. Structuring our data and managing improvements to it has great improved our internal product data practices. Syndication is also a piece of cake with customizable export profiles and scheduling. Uploads into the system are also very straight forward.

Cons:

My biggest complaint is that we used an implementation partner; after going through the setup of our environment, it seemed to me that we could handle 90% of the tasks ourselves. This is a testament to how easy to use it is. Our integration with our DAM, Aprimo, was also challenging because it was the first integration between these two systems.

Title of my Review

Pros:

Drag & Drop features as well as the ease of mass imports & exports for product information. We migrated from an outdated PIM where everything was inputted manually so this program has greatly sped up our internal processes.

Cons:

Our integration didn't go all that well, so our product families were never set up correctly which caused a lot of issues with our website. That is more of an internal problem though. Be sure you find the correct external agency if you do not have the internal capabilities. We're paying for it dearly.

An ever growing environment for product data

Comments: We have managed to generate product data, that wouldn't have been able to implement with our existing software and facilitated lots processes.

Pros:

Akeneo offers a multitude of features that can facilitate processes and help getting the most out of product data. Over the years, Akeneo has implemented features, which require little to no customization on our side.

Cons:

Some features are complicated to implement and require some getting used to.

Happy with the product

Pros:

Rules engine and catalog structure. Also UI is clear for our end users.

Cons:

Variant vs. Product level rules, easier way of reviewing product information