15 years helping British businesses
choose better software

What is Freedom?

Freedom is easy to use, convenient, accurate, and designed to increase sales & streamline operations. We focus on helping Direct Selling, MLM, Party Plan, Affiliate, Influencer, & Referral Marketing businesses be more successful. Freedom enables any size company to compete on a level playing field by utilizing the latest technology to grow. Enjoy tools for Commissions, Genealogy, Replicating Websites, E-Commerce, Party Plan Solutions, Promotions Engine, & Social Commerce.

Who Uses Freedom?

Award-winning software and tools for Direct Selling, MLM, Party Plan, Affiliate, Influencer, Referral Marketing, Social Commerce and any direct-to-consumer business.

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Reviews of Freedom

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
4.8
Features
4.7
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
87%
4
11%
1
2%
Troy
Troy
Chief Information Officer in US
Verified LinkedIn User
Consumer Goods, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Freedom byDesignTechnologies Review

5.0 5 years ago

Comments: As a long-standing partner, ByDesign has been good to support us. We have a good relationship of partnering on new functionality where they evaluate if it is something that is unique to our business or if it is something that can be utilized across their customer base. When they see reusability across their clients, they add it to their internal roadmaps for development.

Pros:

Over the 12 years that we have been customers of ByDesign, we have seen many improvements to their base software. They have improved the user interface for both customer service and customers and expanded the offering to better support us as a global business in more than 60 countries around the world. We are able to run commissions weekly and monthly and pay our business partners on time.

Cons:

The software was originally designed to take advantage of functionality unique to Internet Explorer. They have been working to make the software completely cross-browser. There are still a few areas in the software that rely on Internet Explorer to function correctly, but it is becoming more cross-browser with each incremental update.

Orey
Sales in US
Verified LinkedIn User
Wholesale, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Best Software for Multi-Level Marketing Companies

5.0 4 years ago

Comments: ByDesign is great. We have had the opportunity to work with several MLM software providers. ByDesign is cutting edge in comparison to the other providers we have used. Their price is one of the best comparatively speaking based on the tools and resources available. Their mobile responsive back office with the Pro upgrade leaves nothing to want Distributors to be 100% successful in monitoring and tracking their downlines success. Customer service is a pleasant experience that always provides quick and professional responses. The bottom line is if you are looking for a cheaper option there are out there, but if you are looking for a software partner that you will never have to switch from then, ByDesign truly is your best option. It's is great for start-ups as well and multi-million dollar industry giants.

Pros:

There are several features about ByDesign, and honestly, that is the power behind the software there is so much customization that can be made to my environment without having to do custom programming. Some of the more useful features are the promotions engine for running sales and promotions and auto-shipment. The ease of use the software is excellent; we launched live with them, and within 1-2 weeks, my customer service was pretty confident.

Cons:

As of right now, the thing I like least is the shopping cart. It is miles above their competition as many MLM software companies still run on outdated themes that provide a poor user experience. ByDesign has made massive improvements, but it still lacks behind Shopify, Big Commerce, 3D cart, and ext. I know they have additional updates planned, but as it stands, it is a little behind the market.

Heather
US
Used the Software for: Not provided
Reviewer Source

ByeDesign!! So glad they're gone

1.0 7 years ago

Comments: I am an independent consultant for a company which recently employed ByDesign to upgrade their e-systems. Some things we did not have at the time (support tickets, link the warehouse inventory to the ordering system) were fun. But after a year and a half of development, they still gave us an incomplete product at go time. We could not even close a party for nearly a month -- alienating our hosts. After a few months of very little improvement, our company went back to its proprietary software. We were ALL glad to say #ByeDesign.

Pros:

A few different functionalities we didn't have before.

Cons:

It didn't ever work well.

Brad
Dir. of Marketing in US
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A True Partner in Business

5.0 4 years ago

Comments: From start to finish, they were great to work with. The sales process was more of an education than a sales pitch. I know our whole team had a better understanding of the Direct Selling industry after just one call. Support has been great and our clients could not be happier.

Pros:

I think the best aspect of Freedom is exactly what the name says. It gives you the freedom to customize and make the final product your own. It is adaptable and integrates very well with our products to give our clients a full suite of tools to build their Direct Selling/Party Plan businesses. The ByDesign team is focused on long-term relationships and it shows.

Cons:

There was not really much to not like. When a hurdle approached both teams just put their heads together and we figured out a sustainable solution to the issue and moved on.

Rolando
V.P. Operations in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Freedom has been the perfect fit for our business

5.0 5 years ago

Pros:

Freedom has been the perfect fit for our business, with so many features out of the box it was an easy process to switch from our old provider to Freedom. The system has been very reliable and allow us to grow the business without spending much time on system maintenance. Some of our favorite features are: 1. Easy to use. The software is designed where you get the most relevant information is a nicely formatted screen and it is easy to drill down for detail information. 2. Plenty of reports. When we need some new piece of information, we usually find a report that will give us exactly what we need. We like the feature where we can export to Excel. 3. Many built in interfaces. It was easy to interface our credit card gateway, shipping, and paying vendors. 4. I use the data warehouse feature. It allows for custom reports and custom applications. 5. Support. It is very nice to know that if we call support a person will answer the phone and help us. Although they have a ticketing system the human touch is very much appreciated. 6. The back office and shopping cart are easy to maintain and easy for the Distributors to use, also easy access from Freedom to the back office. 7. Software releases happen often, and new features are made available to us. 8. There is a lot help documentation and videos on the system. I have found many answers to my questions by watching videos and in the process learning about new features.

Cons:

I really don't have any cons about Freedom