--- description: Discover the benefits and disadvantages of BrightHR. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BrightHR Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [BrightHR](/software/151525/brighthr) # BrightHR Canonical: https://www.capterra.co.uk/software/151525/brighthr Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/151525/brighthr?page=2) > BrightHR is a complete HR software solution that transforms the way you manage your team, freeing up your time to do what you do best. > > Verdict: Rated **4.6/5** by 204 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BrightHR? Small to medium-sized businesses (SMEs), as well as large corporations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 204 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BrightHR - **Location**: Manchester, UK - **Founded**: 2015 ## Commercial Context - **Starting Price**: £4.50 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: BrightHR costs from £4.50/user/month (excl. VAT) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, United Kingdom ## Features - Alerts/Notifications - Approval Process Control - Attendance Management - Attendance Tracking - Employee Database - Employee Management - Employee Portal - Leave Tracking - Onboarding - Payroll Management - Payroll Reporting - Reporting/Analytics - Role-Based Permissions - Self Service Portal - Tax Compliance - Time & Attendance - Time Off Management - Timesheet Management - Vacation/Leave Tracking ## Integrations (3 total) - Gmail - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Human Resources Software](https://www.capterra.co.uk/directory/5/human-resource/software) ## Related Categories - [Human Resources Software](https://www.capterra.co.uk/directory/5/human-resource/software) - [Absence Management Software](https://www.capterra.co.uk/directory/33376/absence-management/software) - [Time Tracking Software](https://www.capterra.co.uk/directory/30612/time-tracking/software) - [Leave Management System](https://www.capterra.co.uk/directory/31400/leave-management-system/software) - [Clocking Systems](https://www.capterra.co.uk/directory/30001/time-clock/software) ## Alternatives 1. [Rippling](https://www.capterra.co.uk/software/172127/rippling) — 4.9/5 (4886 reviews) 2. [BambooHR](https://www.capterra.co.uk/software/110968/bamboohr) — 4.6/5 (3653 reviews) 3. [Paylocity](https://www.capterra.co.uk/software/86714/webpay) — 4.3/5 (1977 reviews) 4. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5318 reviews) 5. [Paycom](https://www.capterra.co.uk/software/130949/paycom) — 4.4/5 (1400 reviews) ## Reviews ### "Excellent HR and Payroll Solution with Outstanding Support" — 5.0/5 > **Sampaio** | *9 July 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: BrightHR provides a very practical and complete HR solution. The payroll support, HR advice, health and safety guidance, employee handbook, and other documentation tools are extremely useful and help us stay compliant. The team is always quick to respond, professional, and friendly. I also really appreciate the training videos and tutorials available, which make it easy to learn how to use the platform and get the most out of all its features. > > **Cons**: I have not experienced any significant issues with BrightHR so far. Overall, the service has been reliable and has met our needs very well. > > My overall experience with BrightHR has been excellent. The platform is easy to use and offers a wide range of HR resources and support. From payroll assistance and health \& safety guidance to employee handbooks, templates, and training materials, everything is available in one place. The support team is knowledgeable, responsive, and always willing to help. Considering the level of service, protection, documentation, and expert guidance provided, BrightHR offers excellent value for money. It has made managing HR much simpler and gives us confidence that we are following best practices as an employer. ----- ### "Expensive but value for money" — 4.0/5 > **Sarah** | *27 July 2026* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: We love that we can hold our staff files, calendar payroll and policies in one place\! It simplifies managing annual leave, appraisals, SSP etc. > > **Cons**: System can be a bit clunky to sart and not all staff from Bright HR have a full understanding of what they are using. This makes learning a new system difficult. > > We have had a positive experience with Bright HR and are glad that we decided to switch our HR and payroll over. It can work out expensive but you need to weigh up the cost against the benefits. For us as a small charity, its worth it. ----- ### "5 \*\*\*\*\* Customer Service" — 2.0/5 > **Hayley** | *13 January 2026* | Environmental Services | Recommendation rating: 5.0/10 > > **Pros**: Easy access for employees and employers You can store personal information, contracts etc on one site > > **Cons**: For our business we were unable to use the clocking in and out software due to multiple locations on different days, if we had employees in one location and on a weekly rota this would of been ideal . > > After numerous phone calls and video calls, we were unfortunately unable to get the BrightHR clocking-in and clocking-out app working, which was the main reason we signed up for the system. Despite this, we were still paying for the software while being unable to use it. Due to our business facing serious financial difficulties — including a company going bankrupt and owing us a significant amount of money — we had no option but to cancel the contract. I explained this situation to BrightHR and asked if it would be possible to exit the contract under the circumstances. I would like to specifically commend three members of staff: \[sensitive content hidden\]. When I became upset, they remained professional, friendly, and extremely sympathetic. They took the time to listen carefully to my situation and genuinely did everything they could to help. They truly went above and beyond with their support, and I couldn’t be happier with the service they personally provided. Their compassion and professionalism made a very difficult situation much easier to handle. ----- ### "A Positive Onboarding Experience with BrightHR" — 5.0/5 > **Vicki** | *11 February 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The system is intuitive and straightforward to navigate. Key HR processes are centralised in one place, improving visibility and consistency. The document management and employee record functions are particularly useful. The dashboard provides a clear overview, making day-to-day management more efficient. It feels like a practical solution for streamlining HR administration and supporting compliance. > > **Cons**: As new users, there is a learning curve due to the breadth of functionality available. Some features may take time to fully explore and embed into our processes. > > Our initial experience of BrightHR has been very positive. The platform appears well designed, practical and capable of bringing greater structure and efficiency to our HR processes. Leigh delivered a clear and well-paced onboarding session, which helped us understand the system’s core functionality and how it can best support our organisation. Her guidance gave us confidence in navigating the platform and making the most of its features. We’ve come away feeling confident in navigating the platform and clear on next steps. A great start to working together. ----- ### "Great tool for businesses" — 5.0/5 > **Da'wud** | *12 June 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Was easy to get a hang of using the platform. On the plan we have, I think it’s great value for money. We use it for holidays, rotas, payroll, and documents. All of which have been great, including their support provided too whenever we have any questions. > > **Cons**: Not much, most of the platform has been great. Haven’t really had any issues at all, likewise with the team using it. > > Very positive. It’s been a great help with simplifying payroll, documentation, and team management. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/151525/brighthr?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/151525/brighthr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data