---
description: Discover the benefits and disadvantages of BrightHR.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: BrightHR Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [BrightHR](/software/151525/brighthr)

# BrightHR

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> BrightHR is a complete HR software solution that transforms the way you manage your team, freeing up your time to do what you do best.
> 
> Verdict: Rated **4.6/5** by 174 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses BrightHR?

Small to medium-sized businesses (SMEs), as well as large corporations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 174 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: BrightHR
- **Location**: Manchester, UK
- **Founded**: 2015

## Commercial Context

- **Starting Price**: £4.50
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: BrightHR costs from £4.50/user/month (excl. VAT)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, United Kingdom

## Features

- Alerts/Notifications
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Employee Database
- Employee Management
- Employee Portal
- Leave Tracking
- Onboarding
- Payroll Management
- Reporting/Analytics
- Role-Based Permissions
- Self Service Portal
- Time & Attendance
- Time Off Management
- Timesheet Management
- Vacation/Leave Tracking

## Integrations (3 total)

- Gmail
- Google Calendar
- Microsoft Outlook

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Human Resources Software](https://www.capterra.co.uk/directory/5/human-resource/software)

## Related Categories

- [Human Resources Software](https://www.capterra.co.uk/directory/5/human-resource/software)
- [Absence Management Software](https://www.capterra.co.uk/directory/33376/absence-management/software)
- [Time Tracking Software](https://www.capterra.co.uk/directory/30612/time-tracking/software)
- [Leave Management System](https://www.capterra.co.uk/directory/31400/leave-management-system/software)
- [Clocking Systems](https://www.capterra.co.uk/directory/30001/time-clock/software)

## Alternatives

1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5058 reviews)
2. [Rippling](https://www.capterra.co.uk/software/172127/rippling) — 4.9/5 (4614 reviews)
3. [BambooHR](https://www.capterra.co.uk/software/110968/bamboohr) — 4.6/5 (3108 reviews)
4. [Paylocity](https://www.capterra.co.uk/software/86714/webpay) — 4.3/5 (1822 reviews)
5. [Paycor](https://www.capterra.co.uk/software/133745/paycor-perform) — 4.3/5 (3033 reviews)

## Reviews

### "Payroll Querry" — 5.0/5

> **Steve** | *24 February 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: We had an error in payroll submissions due to a misunderstanding and this was causing issues and stress at our club. \[sensitive content hidden\] in Customer Support and \[sensitive content hidden\] the Payroll Senior Manager provided support and reassurance initially on a call and then 30 mins later via a TEAMS call
> 
> **Cons**: Initial difficulty in resolving the payroll issue we had. We we had been promised the position would be rectified
> 
> I felt really reassured and felt \[sensitive content hidden\] quickly understood the problem, cared for us and wanted to resolve for us quickly

-----

### "Reliable, user-friendly HR support that gives real peace of mind" — 5.0/5

> **Darren** | *16 January 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: BrightHR is very easy to use and takes a lot of the stress out of HR compliance. The templates, policies and step-by-step guidance are clear and practical, even for small organisations without in-house HR expertise. The advice line is a real strength; being able to speak to someone knowledgeable and get clear, confident guidance is extremely reassuring. Document management is straightforward, and the system helps keep everything organised and audit-ready.
> 
> **Cons**: This is only a small suggestion rather than a criticism, as the system is excellent overall. Currently, staff clock in via the smartphone app or a computer, and it would be great to see a tablet or kiosk-style option added in future for shared use. Everything else works extremely well and meets our needs.
> 
> Overall, BrightHR has been an excellent tool for confidently and compliantly managing HR processes. It provides peace of mind, saves time, and helps ensure best practice is followed. The platform is reliable, well supported, and continually improving. For charities, community organisations, and small to medium employers, it offers very strong value for money and a trusted source of HR support.

-----

### "Outstanding Support from \[sensitive content hidden\] at BrightHR" — 5.0/5

> **Stacey** | *19 February 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: We’ve been using BrightHR as our staff portal for clocking in, storing employee details and managing documentation, and overall it’s been a really valuable system for our business.&#10;&#10;BrightHR offers excellent value for money. The platform covers everything we need in one place – from time tracking to secure document storage – which saves us both time and admin costs. After reviewing our account, we realised we were paying for features we didn’t actually use, and this was resolved quickly and fairly.&#10;&#10;The communication has been fantastic, especially from \[sensitive content hidden\]. We had some issues with our account setup, including the wrong point of contact being listed, and \[sensitive content hidden\] was superb from start to finish. She was proactive, clear, and incredibly efficient in getting everything corrected. Nothing felt like too much trouble, and she kept us fully informed throughout.
> 
> **Cons**: The only issue I have had was the point of contact not being updated which meant because the POC had left the business, I was not getting emails or calls about payments, however this was swiftly fixed by \[sensitive content hidden\]
> 
> Overall, a great system backed up by excellent customer service. \[sensitive content hidden\] in particular was outstanding – quick, thorough and genuinely helpful. Highly recommend.

-----

### "BrightHR- Excellent, would recommend..." — 5.0/5

> **Sara** | *12 February 2026* | Printing | Recommendation rating: 10.0/10
> 
> **Pros**: Intuitive and well presented site.  Excellent training modules included- much better than some other HR software I have used or seen. Fantastic use of AI for advice.
> 
> **Cons**: It was a little much on screen as you are not able to remove or hide any aspects of the software you won't be using from the ladder or main dashboard as they are not relevant to the business need.
> 
> Great informative, friendly and tailored training and very user friendly. Excellent knowledge of need for any size business and ensuring compliance.

-----

### "Great learning session" — 5.0/5

> **Verified Reviewer** | *12 February 2026* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: \[sensitive content hidden\] was very helpful and patient with me whilst showing me how to use the software. He was clear and concise and made learning how the use the software very easy.
> 
> **Cons**: Nothing\! I was very impressed with how user friendly BrightHR is, I was expecting it to be very complicated but this wasn't the case at all.
> 
> Great, very insightful and easy to follow. Online training can sometimes be an overload of information that is hard to take in but Dan made it easy to learn and take on board, thank you.

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## Links

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