--- description: Discover the benefits and disadvantages of BrightHR. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BrightHR Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Leave Management System](/directory/31400/leave-management-system/software) > [BrightHR](/software/151525/brighthr) # BrightHR Canonical: https://www.capterra.co.uk/software/151525/brighthr Page: 1 / 8\ Next: [Next page](https://www.capterra.co.uk/software/151525/brighthr?page=2) > BrightHR is a complete HR software solution that transforms the way you manage your team, freeing up your time to do what you do best. > > Verdict: Rated **4.6/5** by 178 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BrightHR? Small to medium-sized businesses (SMEs), as well as large corporations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 178 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BrightHR - **Location**: Manchester, UK - **Founded**: 2015 ## Commercial Context - **Starting Price**: £4.50 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: BrightHR costs from £4.50/user/month (excl. VAT) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, United Kingdom ## Features - Alerts/Notifications - Approval Process Control - Attendance Management - Attendance Tracking - Employee Database - Employee Management - Employee Portal - Leave Tracking - Onboarding - Payroll Management - Reporting/Analytics - Role-Based Permissions - Self Service Portal - Time & Attendance - Time Off Management - Timesheet Management - Vacation/Leave Tracking ## Integrations (3 total) - Gmail - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Leave Management System](https://www.capterra.co.uk/directory/31400/leave-management-system/software) ## Related Categories - [Human Resources Software](https://www.capterra.co.uk/directory/5/human-resource/software) - [Absence Management Software](https://www.capterra.co.uk/directory/33376/absence-management/software) - [Time Tracking Software](https://www.capterra.co.uk/directory/30612/time-tracking/software) - [Leave Management System](https://www.capterra.co.uk/directory/31400/leave-management-system/software) - [Clocking Systems](https://www.capterra.co.uk/directory/30001/time-clock/software) ## Alternatives 1. [BambooHR](https://www.capterra.co.uk/software/110968/bamboohr) — 4.6/5 (3427 reviews) 2. [Paylocity](https://www.capterra.co.uk/software/86714/webpay) — 4.3/5 (1839 reviews) 3. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5204 reviews) 4. [Rippling](https://www.capterra.co.uk/software/172127/rippling) — 4.9/5 (4779 reviews) 5. [ADP Workforce Now](https://www.capterra.co.uk/software/155895/workforcenow) — 4.4/5 (7205 reviews) ## Reviews ### "Helpful Introduction and Easy-to-Understand Training" — 5.0/5 > **Vishal** | *25 February 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The introductory Teams meeting was very informative and well-structured. The team clearly explained the services offered by Bright HR, and the tutorial on using the app was simple, practical, and easy to follow. The support provided during the session was helpful and professional. > > **Cons**: There were no issues encountered during the entire experience. Everything was well-organised, and the session ran smoothly from start to finish. The information provided was clear, and all aspects of the platform were explained in a simple and easy-to-understand manner. The team was responsive, professional, and ensured that all questions were addressed promptly. There were no technical difficulties or areas of confusion during the tutorial. Overall, the process was seamless, and there were no areas that required improvement based on my experience. > > Overall, it was a positive experience. The session provided a good understanding of the platform and how to use it effectively. The team was supportive, and the training made it easy to get started with BrightHR. ----- ### "The Benefits and Disadvantages of the BrightHR System" — 4.0/5 > **Evelyn** | *13 June 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The HR component is robustly defined to suit the specific needs and requirements than the Bright safe designed for Health and Safety which Home care providers needs. The clock-in feature is okay. > > **Cons**: There are some mandatory features and tasks that needs to be added to the Bright safe(health and safety component of the system ) like the CQC compliance updates, basic care plans and assessments templates for domiciliary care providers ,daily tasks \& some other stuffs which makes it incomplete and the system can not be rated as ALL IN ONE. A care business provider with good experience can manage this shortfall and it’s time consuming. There is no section for the Domiciliary visit record because the Rota and shift feature is nor working for the same thing probably due to shorter hours in the Domiciliary sector. > > As aforementioned in the Questionaire in the pros and cons, the Bright Safe section for home care providers can benefit more if the software is updated to meet their requirements and needs while the HR section is robustly updated. I believe that with more comments from varying health care providers, the lapses will be updated to suit everyone’s needs. ----- ### "Superb Customer Care with a human touch\!" — 3.0/5 > **Paula** | *18 July 2025* | Entertainment | Recommendation rating: 5.0/10 > > **Pros**: The customer care is so prompt, supportive, caring, patient and understanding. I particularly want to thank \[sensitive content hidden\] who handled our issue with humanity, respect and she went above and beyond to resolve it with compassion. Things were followed through in a timely manner, and we weren't left for days without a progress report or an answer. It is so refreshing these days to be able to speak to actual human beings who can understand complex situations than chatbots that leave you frustrated and no better off\! Well done BrightHR for sticking with a more human approach\! Bulletins were really useful too\! > > **Cons**: software didn't allow changes to employee information without huge difficulties. Welfare support offered to employees via phone fell short of it's offer. The training for staff was great initially but didn't keep up to date for our sector. Auto renewal element was not made clear and no reminders after a 5 year contract period that this was due. Software didn't meet all our business needs so we still relied on other platforms that did not 'talk' together meaning data duplication and increase in time/ work not less, but we are a small not for profit CIC in a niche sector. > > Generally good. The customer care is BrightHR's greatest strength with the ability to talk directly with people who understand ----- ### "Great experience so far" — 5.0/5 > **Carly** | *3 March 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: it's ease of use, functionality, support options such as webinars and videos. the links provided to give to staff when so they can get started is really useful as well > > **Cons**: nothing so far but we haven't started to use it properly yet so there may be some niggles when we do > > \[sensitive content hidden\] took us through the software patiently and knowledgeably, she asked what we wanted to use it for and focused on these areas which was really helpful. really looking forward to rolling it out to the rest of the staff ----- ### "Great Customer Service and support by \[sensitive content hidden\]" — 5.0/5 > **Carly** | *16 May 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The ease of use of the system and the support given by \[sensitive content hidden\] setting up the payroll, he was so knowledgeable on our systems we have, so made the transition less stressful and was very patient with me. Highly recommend A\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* > > **Cons**: Some of the reports could be easier to download > > Excellent, would highly recommend integrating the payroll system with the Bright HR system ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.co.uk/software/151525/brighthr?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/151525/brighthr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data