15 years helping British businesses
choose better software

What is Unit Trac?

Unit Trac is cloud-based self storage management software with productivity boosting features that include an interactive facility map, custom website, integrated payment processing, financial reporting and more. Make it easy for customers to do business with you - eSignature lease agreement, online rentals/payments. Serve your customers quickly and professionally while managing your business from anywhere on any device.

Check out the full-feature demo and try Unit Trac risk-free for 30 days.

Who Uses Unit Trac?

Unit Trac allows owner/operator, family owned or multi facility/employee self storage businesses to efficiently manage their facility using cloud-based software to serve your customers professionally.

Where can Unit Trac be deployed?

Cloud-based
On-premise

About the vendor

  • Unit Trac
  • Located in Morton, US
  • Founded in 2014

Unit Trac support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Canada, Czechia and 30 others

Languages

English

Unit Trac pricing

Starting Price:

US$0.70/month
  • Yes, has free trial
  • No free version

Unit Trac does not have a free version but does offer a free trial. Unit Trac paid version starts at US$0.70/month.

Pricing plans

About the vendor

  • Unit Trac
  • Located in Morton, US
  • Founded in 2014

Unit Trac support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Canada, Czechia and 30 others

Languages

English

Unit Trac videos and images

Unit Trac Software - Unit Trac works on any device including Windows, Mac, Android, PC, tablet, and smartphone
Unit Trac Software - The interactive site map makes it easy to see the status of each unit
Unit Trac Software - With Unit Trac's custom websites, customers are able to start a lease application online
Unit Trac Software - Make better business decisions with real-time financial information
Unit Trac Software - Unit Trac provides paperless invoice generation and document storage
View 5 more
Unit Trac Software - Unit Trac works on any device including Windows, Mac, Android, PC, tablet, and smartphone
Unit Trac Software - The interactive site map makes it easy to see the status of each unit
Unit Trac Software - With Unit Trac's custom websites, customers are able to start a lease application online
Unit Trac Software - Make better business decisions with real-time financial information
Unit Trac Software - Unit Trac provides paperless invoice generation and document storage

Features of Unit Trac

  • Accounting
  • Billing & Invoicing
  • Communication Management
  • Customer Management
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • Late Fee Calculation
  • Lease Origination
  • Lease Tracking
  • Multi-Location
  • Pricing Management
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Tenant Tracking
  • Vendor Management

Alternatives to Unit Trac

Document management solution that helps businesses in the real estate industry share, audit, access, and store files.
storEDGE is the industry's most integrated technology solution, with software, websites, online rentals and cloud access control tools.
The industry's only management software with fully integrated payment processing, advertising, tenant insurance, contact center & more
Affordable property management software for self storage owners. Only $12/mo. Unlimited units and payment collection features.
Complete cloud-based property management software solution for professional residential and mixed-use property managers.
All-in-one self-storage management software that helps property managers and owners make more money, get organized, and grow.
Yardi Breeze Premier is all-in-one facility management software for self storage portfolios.
ExactEstate: All-in-one property management solution, at one single low price. Simplify property management. Schedule a demo today.
Innovative, configurable, intelligent real estate management software. Covering, property, assets, facilities, projects & programs

Reviews of Unit Trac

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
5.0
Features
4.5
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
77%
4
22%
1
1%
Greg
Greg
Owner in US
Verified LinkedIn User
Transportation/Trucking/Railroad, Self Employed
Used the Software for: 1+ year
Reviewer Source

Unit trac mini storage software

5.0 5 years ago

Comments: It makes renting and collecting rent so easy and keeping track of what is happening as well. Taking credit cards with auto deposit and auto filling in what needs to be showing payments. It is effortless.

Pros:

The soft ware was easy to use and not only that the person that sold it to me was so kind, understanding and helpful. It does everything I can think you would possibly want it to do.

Cons:

Can't think of any bad to tell. Maybe just a little tricky, but not really with the helper) to set up the first lease. Nichole was there and with a smile on her face and so pleasant to help me through until I learned and could do it without her. I had a small business and most people stayed and didn't need much maintenance.

Unit Trac Response

5 years ago

Thanks Greg! We love helping our clients and we know that you are a very busy small business owner (like most of our clients) and need software to be simple and effortless since you have many responsibilities!

David
Facility Manager in US
Consumer Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Smiplest, Easiest, and Cheapest Self-Storage Management Software

5.0 3 years ago

Comments: I took over my facility in September of 2018. At that time, every aspect of the business was pen and paper. Physical contracts/leases, pen and paper payment recording, no advertising, cash/check only, etc. I began searching for software to convert this ancient business practice into something modern. I came across other software platforms that were clunky and difficult to operate. Unit Trac stuck out to me primarily because of simplicity. There aren't any frilly extras or ads for their partners. However, while simple, they have loads of features and are continually working on new features.

Unit Trac allowed me to implement acceptance of credit cards through Stripe including automatic payment processing. Converting from Paper to Unit Trac was time consuming, but only becuase I chose to include past payments in the software. You could input tenant information and move on.

My only gripe is there is currently no way for customers to get a notification prior to their due date. A good portion of my customers are set up with automatic credit card payments, but those that don't tend to forget payments, as usual. Unit Trac has the information available to implement an automatic text/email messaging system to notify tenants of upcoming due dates. Addition of this feature would make a world of difference.

Pros:

Easy to implement, cost-effective, great customer service, website hosting built-in.

Cons:

No automated customer notification of due dates.

Alternatives Considered: WebSelfStorage and storEDGE Management Software

Reasons for Switching to Unit Trac: In the end, Unit Trac is a straightforward software that provides the features that you want without the fluff that you don't. I can log in from anywhere with internet access, and manage leases, payments, or customers within seconds. Also, the ability to enable a feature that lets prospective tenants begin their own lease is invaluable to me.

Unit Trac Response

3 years ago

Thanks for the positive review David! You're operating an efficient facility and we are glad that you chose Unit Trac. Our development team is working on improvements to automatic notifications - stay tuned.

michael
Owner Operator in Canada
Warehousing, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Unaccommodating Software-contract terms and payments

1.0 3 months ago

Comments: Total waste of time if the customers experience isn't seamless.

Pros:

The reporting and site map aspects are what initially attracted us but the software is very flawed.

Cons:

We were shocked to realize the system's inability to allow for multiple term and payment options. She explains that there is currently not an option to offer customers visiting the website to choose and pay for any term other than a 6 month term and at the 6 month rate. As she explains it, there is no ability for a customer to be able to choose either a 6 month term or a 12 month term and pay the applicable price for each respective service term.

Meredith
Owner & Operator in US
Warehousing, Self Employed
Used the Software for: 1-5 months
Reviewer Source

I am extremely satisfied with Unittrac, they have gone above and beyond to keep me a happy customer!

5.0 7 years ago

Comments: Quick, seamless software for the organization and operation of our storage facility business.

Pros:

Customer service is exceptional and obviously a high priority to them. The software design is very user friendly for our self storage facility, the features are easy to navigate. As a new owner of our storage facility, I needed a software package that could quickly get my business up and running, Unittrac was everything I was looking for. I began with the free trial and within 24 hours, I had my customer based entered and organized, and had the gist of the system figured out. It's by far the best valued software out there for self storage facilities. I highly recommend! My favorite software feature is the site map builder, and the fact that the storage units show availability in "real time" to the customer via the in house website feature. Using the provided website, my addition media outlets, Facebook and Twitter buttons can be easily found. Customers can apply online, download the rental application, select a unit, make online payments, and receive automated email invoicing following a payment. In a competitive storage market, Unittrac has organized my business and mainstreamed all the information to my customer base.

Cons:

I would love to see the ability to enter and track external business and operating expenses, or have a spreadsheet for tax preparation statements with income and expenses balanced. Although there are a variety of financial reports available to run, none include all the true facts and figures of running the business, only the income.

Unit Trac Response

7 years ago

Meredith - we are delighted that you chose Unit Trac and are happy to help you easily manage your facility. Stay tuned for new features rolling out to address your accounting needs. Your questions and comments about the software are always welcomed!

Rob
Owner in US
Insurance, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Unit Trac Usability

5.0 5 years ago

Comments: Billing is easy, no more real needs to meet with potential customers (most everything is done with my smart phone). I have been in meetings and received an application for a unit and sent the customer everything they have needed to get it started! Love the freedom and release from pressure of having to meet with the customer.

Pros:

-how it interacts with my ability to start, stop, and renew leases on the fly. Ease of use for the end user (my customers) has been awesome. The support I got to set up my website was amazing! The staff at Unit Trac is always very helpful with some complicated transactions that we may need help with from time to time. The truth is after talking with the staff and them walking me through things it wasn't complicated at all!

Cons:

Initial set up and getting the muscle memory down as to where to find things. Its just the way it is with anything new. Staff worked well with me on this.

Unit Trac Response

5 years ago

Thanks for the positive response Rob! You provide excellent service to your customers and we are glad that Unit Trac helps makes managing the business easier.