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What is mpro5?
An Enterprise Works Management Platform that digitally transforms your processes, mpro5 creates a solution that works for your business, without dictating how your business should be run.
From Compliance and logbooks to Dynamic Cleaning and world class IoT solutions, it's all workflow to us and we utilise our 25+ years of expertise to help you increase your operational efficiency and enhance compliance.
We partner with you to fully support your teams out in the field and back in the office.
Who Uses mpro5?
mpro5 is a fully configurable platform, but we have a proven track record in Facilities Management, Retail, Transport, Catering and Healthcare. Don't see your industry here? Speak to our team.
Where can mpro5 be deployed?
Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
About the vendor
- Crimson Tide
- Founded in 1996
- Phone Support
- Chat
Languages
Not provided by vendor
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About the vendor
- Crimson Tide
- Founded in 1996
- Phone Support
- Chat
Languages
Not provided by vendor
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Reviews of mpro5
Daniela
Great product and customer service
Pros:
Barcode scanning facilitates the use of the application and encourages users to be consistent in their reporting.
Cons:
There were difficulties in integrating it with other products, but the fluid communication with the team helped us to achieve this.
Graeme
Mpro5 Chartwells Review
Comments:
Our experience with Mpro5 has been overall positive - The team helped us through a a number of issues we were having and were always able to support where possible - Dashboards were built to support us with reporting and gave us real insight into usage.
We continue to work with the team to ensure we get the most out of the system and use it in the best way.
Pros:
The support available from the CE team and the Support team at mpro5 is superb, this is one of the main selling points for me as they are always available to help and extremely friendly. The software itself is extremely flexible, when we first started using mpro5 it was in a small capacity, over the years we've grown the usage and now have somewhat complex functions and audits being used - This has caused no issues and I feel there are never any requests that are unachievable!
Cons:
There is not much I dislike about mpro5 - There are some issues sometimes where if a user has access to a large number of jobs/audits, the app can sometimes slow down slightly causing frustrations.
Daniel
Mpro5 software review
Comments: All our safety checks and more are on one system, easy to use and fit for purpose. The support team can be slow but always helpful.
Pros:
Ease of use, forms can be designed exactly how we need them.
Cons:
Sometimes the forms disappear which can cause non-complaince at site and for the company.
Stephen
Production tracking and site auditing in remote forest locations
Comments: I am very happy we selected MPRO5 as our preferred solution following our procurement process and I have no issue recommending it as a field data capture solution.
Pros:
MPRO5 has become extremely important to our business operations and has worked very well over the past 5 years since it replaced our previous solution. Tailoring the forms and functions to our bespoke needs was critical and integrating the back end with our internal management system meant we transitioned away from our previous system and were able to benefit from enhancements as well.
Cons:
Initially the product updates would be released which could cause issues for our version of the solution. After engaging with Crimson Tide we were able to work through a solution and I can say that we have not encountered any sizeable problems since very early in the deployment. Support staff have always been excellent at resolving issues and following up.
Alan
Long Term Business Support
Comments: They are a pleasure to work with and I would highly recommend and endorse them to any future or potential customer without hesitation. Account Management is superb, and the Support Team are very accommodating and very quick to respond to any queries or development plans we have.
Pros:
We currently have two core uses of the MPRO5 App. The first replaced paperwork from a driver perspective enabling us to get a real time view of our distribution footprint. An app was deployed that captures delivery of between 1 million to five hundred thousand newspapers on a daily basis across London. The latest deployment gives up transparency of our hand to hand distributors, whereby users log the number of papers distributed at set times during the day. This enhances our distribution footfall knowledge and enables better supply chain planning and returns processing.
Cons:
Very rare for a customer to say this but I have absolutely no criticisms of this company
