Multirater Surveys

Multirater Surveys

by Multirater Surveys

Who Uses Multirater Surveys?

Multirater Surveys was developed to assist organizations of all sizes to improve employee engagement and performance by maximizing leadership capability and people management skills

What Is Multirater Surveys?

Multirater Surveys has been designed to assist management teams to maximize employee engagement and performance levels. This powerful online people analytics survey platform not only provides a range of template surveys (including 180 Performance Review, 360 Leadership Development, Employee Engagement, Client Pulse and Board Evaluation) but also the capability to edit/delete/add questions to create fully customized surveys that are guaranteed to meet all of the organizations requirements.

Multirater Surveys Details

Multirater Surveys

http://www.multiratersurveys.com/

Founded 2005

Multirater Surveys Pricing Overview

Multirater Surveys starts at US$110.00/month. Multirater Surveys has a free version and offers free trial. See additional pricing details for Multirater Surveys below.

Starting Price

US$110.00/month
See pricing details

Pricing Details

Unlimited 180 Performance Review Surveys for USD110/mth

Free Version

Yes

Free Trial

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

Business Hours

Online

Multirater Surveys Features

360 Degree Feedback Software
Dashboard
Progress Tracking
Question Library
Rater Selection
Reporting/Analytics
Self Service Portal
Surveys & Feedback
Benchmarking
Employee Recognition
Feedback Management
Goal Management
Performance Management
Pulse Surveys
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Multirater Surveys Reviews

Showing 5 of 10 reviews

Overall
4.7/5
Ease of Use
5/5
Customer Service
4.8/5
Features
4.5/5
Value for Money
5/5

Level Five Selling

Reviewed on 21/08/2018
John H.
Salesperson
Professional Training & Coaching, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: So far excellent due to rep personal support.

Pros: The support from rep has been very important

Cons: Lacks pre post comparison of results. This is a important feature.

Vendor Response

by Multirater Surveys on 03/09/2018

Thank you for your feedback John. We have recently released a new download feature which will allow you to create an excel format of the report. This means you will have access to compare data between past results.

Benefits a'plenty!!

Reviewed on 12/05/2016
Gary W.
General Manager
Reviewer Source 
5/5
Overall
5/5
Ease of Use
Features & Functionality
5/5
Customer Support
Value for Money

Comments: We have been utilising the Multirater Surveys for quite a few years and can confidently say that our organisation's strengths can be attributed to the evolving outcomes provided by the surveys be it at Management, Employee or at Customer level.
Being a multi-sited business Multirater ensures we can cover the broad spectrum required to have our finger on the pulse with all business units and, importantly, it is very cost effective.
We run most surveys annually and have found a consistency in responses over time that gives us the foundations for managing our people at all levels. This has led to an extremely low attrition rate amongst the workforce and multiple career advancements within the business, all of which enhance the bottom line.

Vendor Response

by Multirater Surveys on 12/05/2016

Gary, thank you very much for your glowing endorsement. We look forward to continuing our contribution to the ongoing success of McPherson Wines

Multirater Surveys

Reviewed on 16/01/2020
Lee-anne H.
HR Director
Professional Training & Coaching, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I have used Multirater surveys for Managers/Leaders wanting feedback on their leadership and also as part of the probation period.
I have found their customer service to be outstanding. The demo and instruction initially provided was very thorough and whenever I have encountered a problem it has been answered on the spot. I have never had to wait for a response! I'm a big fan.

Pros: The ability to customise all the fields. The ability to preview the survey. The ability to set up templates to reuse later. I like that I didn't have to think of all the questions myself and could use the standard questions. Like the ability to get Net Promoter Scores

Cons: That I have to scroll through and select all the recipients manually from the list.

Vendor Response

by Multirater Surveys on 16/01/2020

Thanks Lee-Anne. Appreciate your feedback. We are currently developing our new scheduling functionality to automate the process. We will be sure to let you know once this is live.

The multi rater survey system are an excellent tool for evaluation

Reviewed on 15/05/2016
Andrew M.
C.E.O.
Reviewer Source 
4/5
Overall
5/5
Ease of Use
Features & Functionality
5/5
Customer Support
Value for Money

Comments: Perception is not always reality and apart from providing an easy but detailed picture of all facets of an employee's performance and suitability for a particular role. Further they generally provide a very clear picture of a teams' performance. The only criticism we would have is that an individual scores are excessively low or high for that matter it can sometime skew the overall results. Having said that no system is absolutely "foolproof" and the results should be carefully reviewed and the anomalies at either end of the range accounted for. This is not an onerous task and is a very useful exercise in itself. While the results are anonymous if their are scores that are extreme it generally means that the person scoring has not had the scoring sufficiently explained by their supervisor or manager which in itself is another measure of performance

Vendor Response

by Multirater Surveys on 15/05/2016

Andrew, thank you for your review and comments. I have requested that our tech team investigate whether it is possible to provide functionality that will assist our clients to manage extreme scores from survey raters.

I have been using Multirater Surveys for 3 years, excellent system that is easy to use.

Reviewed on 18/05/2016
David L.
Director
Reviewer Source 
5/5
Overall
5/5
Ease of Use
Features & Functionality
5/5
Customer Support
Value for Money

Comments: Pros: As an independent consultant working with a wide range of local and internationally based organisations, I find the feature of being able to customise the surveys excellent. This gives me the ability to refine the 360 Surveys to ensure they are truly relevant for the organisation and appropriate for the country we are working in. The built in question bank is comprehensive with professionally developed probing questions.
Designing a survey is simple and the administration of the site is straightforward and self -explanatory.
Con's: Have not had any negatives using this survey.

Vendor Response

by Multirater Surveys on 20/05/2016

David, thank you for your valuable feedback. As a long term user of MRS we certainly appreciate you taking the time to review our survey platform.