--- description: Discover the benefits and disadvantages of Fusion Framework System. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fusion Framework System Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Risk Management Software](/directory/30665/risk-management/software) > [Fusion Framework System](/software/150583/fusion) # Fusion Framework System Canonical: https://www.capterra.co.uk/software/150583/fusion Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/150583/fusion?page=2) > Fusion is a cloud-based risk management tool that helps companies plan, orchestrate, and measure continuity and resilience activities. > > Verdict: Rated **4.5/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Fusion Framework System? Organisations that want to understand how their business works, how it can break, and how to put it back together. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 51 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Fusion Risk Management - **Location**: Rolling Meadows, US - **Founded**: 2006 ## Commercial Context - **Pricing model**: (Free Trial) - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, German, Irish, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese - **Available Countries**: Austria, Belgium, Brazil, Canada, China, Denmark, France, Germany, Ireland, Japan, Luxembourg, Mexico, Netherlands, Norway, Sweden, Switzerland, United Kingdom, United States ## Features - Access Controls/Permissions - Alerts/Notifications - Approval Process Control - Assessment Management - Audit Management - Audit Trail - Communications Management - Compliance Management - Configurable Workflow - Contract/License Management - Dashboard - Data Visualisation - Disaster Recovery - Document Management - IT Risk Management - Incident Management - Incident Reporting - Internal Controls Management - Investigation Management - Mobile Access - Offboarding - Onboarding - Operational Risk Management - Performance Metrics - Project Management - Real-Time Reporting - Response Management - Risk Alerts - Risk Analysis - Risk Assessment - Risk Management - Risk Scoring - Secure Data Storage - Self Service Portal - Status Tracking - Task Management - Vendor Management - Workflow Management ## Integrations (11 total) - AlertMedia - Argos Risk - Boomi - Everbridge Mass Notification - MuleSoft Anypoint Platform - OnSolve Platform - Salesforce Sales Cloud - SecurityScorecard - ServiceNow - Supply Wisdom - xMatters ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Risk Management Software](https://www.capterra.co.uk/directory/30665/risk-management/software) ## Related Categories - [Risk Management Software](https://www.capterra.co.uk/directory/30665/risk-management/software) - [Enterprise Risk Management Software (ERM)](https://www.capterra.co.uk/directory/32559/erm/software) - [Business Continuity Software](https://www.capterra.co.uk/directory/30206/business-continuity/software) - [Vendor Management Software](https://www.capterra.co.uk/directory/10024/vendor-management/software) - [Integrated Risk Management Software](https://www.capterra.co.uk/directory/31545/integrated-risk-management/software) ## Alternatives 1. [MasterControl Quality Excellence](https://www.capterra.co.uk/software/148577/mastercontrol) — 4.5/5 (534 reviews) 2. [GOAT Risk](https://www.capterra.co.uk/software/205001/goat-risk) — 4.7/5 (65 reviews) 3. [Pirani](https://www.capterra.co.uk/software/196959/pirani) — 4.5/5 (208 reviews) 4. [Wrike](https://www.capterra.co.uk/software/76113/wrike) — 4.4/5 (3008 reviews) 5. [AuditBoard](https://www.capterra.co.uk/software/148230/soxhub) — 4.7/5 (414 reviews) ## Reviews ### "Fusion Framework System" — 5.0/5 > **Zalman** | *12 November 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Fusion Framework System allowed us to centralize risk management, business continuity, and compliance within a single platform. Its modular approach and flexibility are particularly valuable in complex IT environments. > > **Cons**: Because of the platform’s extensive capabilities, the training phase for new users can be longer—especially when it comes to advanced governance modules. ----- ### "Software system" — 5.0/5 > **Okeya** | *12 March 2025* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: This software system helps moves important information quickly and effectively. > > **Cons**: I have not found an issue with this software yet. Updates are easy with options to set it for a later time. ----- ### "Updated Review" — 3.0/5 > **David** | *25 December 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: At the time I used it, it was a good program in terms of utility and price. It was easy to use and work with > > **Cons**: Biggest issue I had with this was program customizing it. I could not make it work with the way things were set up > > This was a good and well-intended program, but it did not fit with the way my practice was being run. ----- ### "Strong Business Continuity and Resilience Platform" — 5.0/5 > **Greg** | *22 May 2024* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: The Fusion platform has helped us build our continuity plans, categorize our risks, and incidents across our organization. Fusion is very easy to use, update, and everything connects together easily. The platform is very reliable and stable. In addition, Fusion has been thoughtful with integrations, such as with AlertMedia and Security Scorecard, which allows you to bring in additional data for context and awareness. > > **Cons**: Because the platform is built on Salesforce, which is pretty easy to use, you're limited to what Salesforce can (or cannot) do - such as enhancements or specific customizations. Also, with Salesforce, additional seat licenses can be expensive. > > We have been partners with Fusion since 2017 and have used the product quite extensively. They are a passionate organization that wants to see their clients be successful and resilient. They have been great to work with. ----- ### "Fusion Framework System, by Ed Brown" — 5.0/5 > **Ed** | *31 January 2020* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: I love the simplicity as an administrator to make changes, within my knowledge limits and the use of Fuel Hours to supplement my knowledge gaps. There were very view, but some, implementation problems. Fusion listens to their clients and has since improved their implementation process. I presented a complex model to determine the process RTO based 9 impact categories over time. They delivered what I wanted. Of course, I think, everyone client would want this model and it should be a separate object because it did eat up a lot of our available custom fields in the process object. We are working with Fusion to pull that part out and create a new object or leverage a lesser used object. I really like the incident management object. > > **Cons**: I think there should have been standard dashboarding out of the box. All clients implement a program with a BCP life cycle and dashboard are used to help user and program managers manage compliance to the annual deliverables. Instead these were created with fuel hours. (scale 1-10, 1 being not a big deal to 10 being horrible - this is a 2.) I am also accustom to having a BIA (Process) review with a maintenance control and we used fuel hours to enhance this for a BIA approval section. I think that should be standard. (scale 1-10, 1 being not a big deal to 10 being horrible - this is a 4.) Lastly plan conga generator and its templates are not well designed and we have had several changes requested to make them design the way we want them. Fusion could spend more time on the conga templates clients may like. (scale 1-10, 1 being not a big deal to 10 being horrible - this is a 7.) All these cons are correctable and have been and which is why I added the first PRO above. > > Improved crisis management and communication during events. We call these response plans which are activated based on the level of the event and are a prelude to a recovery plan activation. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/150583/fusion?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/150583/fusion) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data