What is Facelift Cloud?

Facelift Cloud The world-leading social media management tool with active users in over 50 countries worldwide. Facelift Cloud combines all components of social
media management in one smart tool. The software helps you to manage your activities on all relevant channels centrally and efficiently. Suitable for all company sizes. Facelift Cloud enables brands, agencies, and public institutions to successfully achieve their business objectives. The tool is ISO 27001 certified.

Who Uses Facelift Cloud?

Our 2000+ customers are part of more than 20 industry sectors: From international industrial groups to regional SMEs and start-ups.

Where can Facelift Cloud be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Facelift brand building technologies
  • Located in Hamburg, Germany
  • Founded in 2011
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Australia, Austria, Belgium, Brazil and 29 others

Languages

English, French, German

Facelift Cloud pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • No free version

Facelift Cloud does not have a free version but does offer a free trial.

Pricing plans get a free trial

About the vendor

  • Facelift brand building technologies
  • Located in Hamburg, Germany
  • Founded in 2011
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Australia, Austria, Belgium, Brazil and 29 others

Languages

English, French, German

Facelift Cloud videos and images

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Features of Facelift Cloud

  • AB Testing
  • Alerts/Notifications
  • Artwork Management
  • Automated Publishing
  • Brand Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Channel Management
  • Collaboration Tools
  • Communication Management
  • Competitor Monitoring
  • Contact Database
  • Content Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Segmentation
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Dashboard
  • Data Visualisation
  • Digital Asset Management
  • Engagement Tracking
  • Gamification
  • Keyword Filtering
  • Keyword Tracking
  • Lead Management
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Performance Metrics
  • Post Scheduling
  • Publish Scheduling
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Sentiment Analysis
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Trend Analysis
  • User Profiles
  • Workflow Management

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Reviews of Facelift Cloud

Average score

Overall
4.4
Ease of Use
4.2
Customer Service
4.8
Features
4.1
Value for Money
3.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
42%
4
54%
3
4%
Jelle D.
Software Engineer in Netherlands
Computer Software, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Good campaign management

5 3 weeks ago New

Comments: I'm happy with Facelift Cloud and the customer service they provide.

Pros:

Facelift Cloud has made campaign management within our team a lot easier. The UI is good and was very easy to work with. Facelift Cloud also made good documentation about their product. The software also includes a free trial, which made it possible for me to find out whether the mobile support it gives is any good (and yeah it is alright).

Cons:

I haven't used Facelift Cloud for a long time, and within this time I haven't really experienced anything that I dislike.

Polen E.
Junior Marketing Manager in Germany
Computer Games, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

It can be so much better

4 2 years ago

Comments: It's one of the best two options one could have at the time being. I appreciate it's stability but it could look, feel and function in a much more modern way.

Pros:

Once you get the structure, it's fairly easy to use. It's stable and straightforward.

Cons:

The mobile app isn't too functional, I wish you could post stuff from there too. Also resharing/retweeting posts have to be done manually, which is a main part of content marketing. I wish these could be done inside the Facelift platform. Ideally I would never have to leave Facelift to do anything on social media, but I find myself very often doing so. Some new features from social media websites take too long to get integrated in the platform. You still can't post multiple pictures on Linkedin, or Instagram. There are very strict limits on video/image sizes to be used on platforms. I wish Facelift would auto-size these instead of telling me to squeeze a huge video into 15 MB. The UI is a bit stagnant and too "German". I wish I would have the option to make "Monday" the first day of the calendar. There are too many menus which I feel like could be simplified a lot.

Cordelia D.
Social Media Managerin in Germany
Farming, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Good Service and Datasecurity

5 2 years ago

Pros:

The customer service is quite good and the datasecurity is one of the best on the market.

Cons:

The software has a lot of functions, but sometimes it is too much for a good overview.

Alternatives Considered: Hootsuite

Max K.
Head of Social Media in Germany
Consumer Goods, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Facelift review by Alnatura

4 2 years ago

Comments: We use it mostly as a Publishing and Community Management tool.

Pros:

We do use the Facelift Cloud since our communities are growing rapidly. Facelift is a easy to use and easy to implement Software solution. At Alnatura multiple different Teams are working with Facelift and everyone Needs not more than one to two Hours to start working with the platform.

Cons:

There are no real cons About the Software. :)

Jana H.
Social Media Manager in Germany
Mechanical or Industrial Engineering, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Review of Facelift Cloud

5 2 years ago

Pros:

Very easy to use. Not too many functions - everything at a glance. Nice support and success team.

Cons:

Not so fast with adjustments of the social networks & developments. Do not have as many developers as some other tools, but cost less.