---
description: Discover the benefits and disadvantages of ReliaTrax.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ReliaTrax Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [ReliaTrax](/software/150270/reliatrax)

# ReliaTrax

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> Practice management / EHR  platform designed with tools for clinical as well collaborative care, billing, \& administrative tasks.
> 
> Verdict: Rated **5.0/5** by 18 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ReliaTrax?

Behavioral health agencies working with mental health, addictions, sex-offenders, and domestic violence treatment,  tools to work specifically with court mandated clients

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 18 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Canyon City Solutions
- **Founded**: 2008

## Commercial Context

- **Starting Price**: US$3.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: EHR system priced per active client
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Scheduling
- Calendar Management
- Charting
- Claims Management
- Client Portal
- Confirmations/Reminders
- Customisable Templates
- Document Management
- E-Prescribing
- EMR/EHR
- Forms Management
- HIPAA Compliant
- Initial Assessments
- Invoice Management
- Medical Billing
- Practice Management
- Reporting & Statistics
- Therapy Notes
- Treatment Planning

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Mental Health Software](https://www.capterra.co.uk/directory/30217/mental-health/software)

## Related Categories

- [Mental Health Software](https://www.capterra.co.uk/directory/30217/mental-health/software)
- [Therapy Notes Software](https://www.capterra.co.uk/directory/32668/therapy-notes/software)
- [Therapy Software](https://www.capterra.co.uk/directory/32705/therapy/software)

## Alternatives

1. [CounSol.com](https://www.capterra.co.uk/software/124769/counsol-com) — 4.7/5 (828 reviews)
2. [EHR YOUR WAY](https://www.capterra.co.uk/software/118789/ehr-your-way) — 4.9/5 (527 reviews)
3. [TherapyNotes, LLC](https://www.capterra.co.uk/software/118981/therapynotes-com) — 4.7/5 (955 reviews)
4. [Kipu](https://www.capterra.co.uk/software/156391/kipu-emr) — 4.7/5 (214 reviews)
5. [SimplePractice](https://www.capterra.co.uk/software/130710/simplepractice) — 4.6/5 (2822 reviews)

## Reviews

### "A++" — 5.0/5

> **Ashliegh** | *22 June 2020* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I like that this software has allowed our facility to go completely paperless. I also love that is has email ability imbedded in the software that easily allows us to send confidential emails directly from the software.
> 
> **Cons**: One thing we would love to see is a "offline" mode for when our staff are utilizing it in the field without accessibility to internet.
> 
> It has been phenomenal\! Their customer service is great and there is rarely a delay when it comes to our questions. We also appreciate that when we have desires for the system that are not yet available, Reliatrax will communicate with their programers to solve and address our requests. Working in Behavioral health we had always been given these clunky software programs that are truly designed more for medical providers but this is truly a blessing .

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### "One of the best EHR systems & customer support businesses I've ever worked with" — 5.0/5

> **Chris** | *28 September 2022* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The company - down to earth, super friendly/helpful/personable and accessible, immediate response for requested support or updates.  The system itself is customizable in that it can be set up for the needs of the mental health agency using it.  We selected it because of it's design and automated systems helping us maintain our Behavioral Health Agency License standards and auditing.  It has cut documentation time and stress down since we implemented it and it's ease of use, for both clinician and client, is amazing.  It's client portal system works flawlessly and easily.
> 
> **Cons**: If there were any con, it takes time to set it up because it's customizable.  Even though it could be a "one size fits all", I would strongly encourage any agency looking into using it, to take the time to customize it because just the shear size and scope of what it can do and the amount of time saved on the back end when actually using it.
> 
> 100% Perfect - The system works perfectly and flawlessly.  The customer support team is probably the "gold standard" when it comes to ideal costumer support - in their posture of support, in their competence in supporting the product and the accessibility/timeliness they respond in.

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### "KSAC Review" — 5.0/5

> **Michelle** | *8 June 2021* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: I appreciate the ability to tailor the program to what is needed for our agency. I also appreciate the support we receive from our reps.
> 
> **Cons**: I would like to see a system that allows us to check in clients from the calendar with a check in button vs going to the clients treatments and add time and date.

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### "Ask and you shall receive" — 5.0/5

> **G'Nell** | *26 May 2021* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Where do I begin? Overall ReliaTrax (RT) is responsive to our agency needs. The programmers and staff are forward thinkers, they work tirelessly to make the system user friendly. More often than not they have already started working to finetune their system to comply with regional and state requirements for reporting data. This system offers so many great tools to assist clinicians in completing their notes as well numerous extras that make the administrative duties less time consuming (UA randomizer \& daily Medicaid eligibility verification).
> 
> **Cons**: AR balances and tracking. This is a minor con that I am working through with RT.
> 
> Hands down the most responsive team we have worked with. Special shoutout to our Agency Liaison, You Rock\! Thank you for your dedication, passion and drive. 

We look forward to a long lasting relationship.

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### "Reliatrax EHR" — 5.0/5

> **Kami** | *21 May 2021* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to navigate the system and the amazing communication between documents from the time a person begins the admission process to discharge.
> 
> **Cons**: At this time, I don't see any cons to the system. The training sets each user up for success in utilizing the software.
> 
> The customer service is excellent, the training to use the system is efficient in helping users learn how to navigate the software.  I feel this system for EHR purposes is very user friendly with little complications once the user learns through the training provided by the reliatrax organization and the ongoing video training to refer back to.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/150270/reliatrax)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/150270/ReliaTrax/> |
| en-AE | <https://www.capterra.ae/software/150270/reliatrax> |
| en-AU | <https://www.capterra.com.au/software/150270/reliatrax> |
| en-CA | <https://www.capterra.ca/software/150270/reliatrax> |
| en-GB | <https://www.capterra.co.uk/software/150270/reliatrax> |
| en-IE | <https://www.capterra.ie/software/150270/reliatrax> |
| en-IL | <https://www.capterra.co.il/software/150270/reliatrax> |
| en-IN | <https://www.capterra.in/software/150270/reliatrax> |
| en-NZ | <https://www.capterra.co.nz/software/150270/reliatrax> |
| en-SG | <https://www.capterra.com.sg/software/150270/reliatrax> |
| en-ZA | <https://www.capterra.co.za/software/150270/reliatrax> |

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