Who Uses emBlue?

emBlue platform and professional services had helped companies for 18+ years throughout the Americas create trustful & profitable interactions.

What Is emBlue?

emBlue will register all activity of a person who has received an email and will discover his interests and brand's fidelity. We ll use this data to deliver relevant messages and real time content to engage audiences. We. call this Hyper - segmentation.

emBlue Details

emBlue

https://www.embluemail.com/

Founded 2002

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Starting price

US$180.00/month
US$10.00/month
US$25.00
US$49.00/month

Free Version

Free Version Yes
Free Version Yes
Free Version Yes
Free Version No

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

emBlue Features

  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Auto-Responders
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Rate Optimisation
  • Conversion Tracking
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Email Management
  • Email Marketing
  • Email Templates
  • Engagement Tracking
  • Event Marketing
  • Event Triggered Actions
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Social Media Integration
  • Social Promotion
  • Template Management
  • Third Party Integrations
  • Visual Analytics
  • Web Forms
  • Workflow Management
  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Auto-Responders
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Contact Database
  • Contact Management
  • Customer Segmentation
  • Customer Surveys
  • Customisable Branding
  • Customisable Forms
  • Customisable Templates
  • Customizable Fields
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Image Library
  • Landing Pages/Web Forms
  • Lead Capture
  • List Management
  • Mailing List Management
  • Mobile Optimised Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • Real Time Analytics
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Spam Blocker
  • Subscriber Management
  • Subscription Management
  • Template Management
  • Third Party Integrations
  • WYSIWYG Editor
  • Web Forms
  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Responders
  • Automated Scheduling
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Contact Database
  • Contact Management
  • Customer Segmentation
  • Customisable Branding
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Delivery Tracking
  • Drag & Drop
  • Drip Campaigns
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Geolocation
  • Heatmaps
  • Location Tracking
  • Mailing List Management
  • Monitoring
  • Multi-Campaign
  • Preview Functionality
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Subscription Management
  • Team Management
  • Template Management
  • Third Party Integrations
  • Workflow Management
  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Analytics/ROI Tracking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customisable Branding
  • Customisable CTAs
  • Customisable Forms
  • Customization
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Distribution
  • Email Marketing
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Marketing Calendar
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multivariate Testing
  • Real Time Data
  • SMS Marketing Management
  • Sales Analytics
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Social Promotion
  • Template Management
  • Third Party Integrations
  • Visual Analytics
  • Website Analytics
  • Website Visitor Tracking
  • Workflow Management
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Advertising Management
  • Alerts/Notifications
  • Audience Targeting
  • Behaviour Tracking
  • Behavioural Targeting
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Conversion Rate Optimisation
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Database
  • Customer Segmentation
  • Customisable Branding
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Engagement Tracking
  • Event Triggered Actions
  • Geotargeting
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Mobile Retargeting
  • Multi-Campaign
  • Multi-Channel Marketing
  • Personalisation
  • Real Time Analytics
  • Real Time Reporting
  • Recommendations
  • Reporting & Statistics
  • Social Advertising
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Template Management
  • Third Party Integrations
  • Visitor Management
  • Visitor Tracking
  • AB Testing
  • API
  • Activity Tracking
  • Auto-Responders
  • Behaviour Tracking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customisable Templates
  • Customizable Fields
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Geolocation
  • List Management
  • Mobile Access
  • Monitoring
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Spam Blocker
  • Subscription Management
  • Template Management
  • Third Party Integrations
  • Unsubscribe Database
  • WYSIWYG Editor
  • Workflow Management

emBlue deployment and support

Support

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

emBlue Alternatives

More emBlue alternatives

emBlue Reviews for UK Users

Read all reviews

Overall rating

4.3/5

Average score

Ease of Use 4.1
Customer Service 4.4
Features 4
Value for Money 4.1

Review software

Share your experiences with other software buyers.

Write a Review!
Flavia B.
Marketing coordinator
Financial Services, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 31/08/2020

"Simple de usar"

Comments: Es una herramienta simple, vengo dando los primeros pasos. No puedo opinar tanto aún

Pros: Es simple de usar, y tiene varios beneficios en una misma plataforma

Cons: La capacitación , me cuesta encontrar elementos en el manual de uso . (Ejemplo armado de listado csv que puedo agregar que no)

  • Reviewer Source 
  • Reviewed on 31/08/2020
Verified Reviewer
Marketing Digital y Planificación de Medios
Higher Education, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 03/09/2020

"Funciona excelente, lo recomiendo siempre"

Comments: Lo usamos hace tiempo, nos ha funcionado muy bien, en relación a otros programas de envío es realmente muy estable y eficiente.

Pros: Siempre funciona, la velocidad de envío y las métricas siempre son correctas

Cons: La interfaz es algo esquiva, a veces no se puede cargar los contactos, al editar un mensaje y tocar enter por ejemplo se suelen perder todos los cambios, tiene esos temas de usabilidad, también tiene un error en la contabilización de contactos en grandes bases de datos

  • Reviewer Source 
  • Reviewed on 03/09/2020
Alejandro T.
General Manager
Wine & Spirits, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    1 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 13/06/2021

"Bad support"

Comments: Good. Not great, but it was a good tool for a few years.

Pros: Automation. Being able to operate remarketing campaigns easily is something that worth

Cons: We stopped using emBlue because it had a few bugs while programming emails and the support doesn't even exist! So it was very hard to go through it

  • Reviewer Source 
  • Reviewed on 13/06/2021
Lorenzo B.
Gerente
Retail, 501-1,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    2 /5
  • Customer Support
    5 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Reviewed on 28/08/2020

"Primera experiencia"

Comments: Excelente venta, muy lenta la implementación y el acompañamiento.

Pros: por ahora no tengo nada que destacar....

Cons: no veo resultados, espero otros resultados, por el momento logro los mismos resultados que con un software Free

  • Reviewer Source 
  • Reviewed on 28/08/2020
Daniel alfredo P.
Programador Web
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/08/2020

"Excelente Servicio!"

Comments: Facilita la comunicación con los clientes, permite generar leads, simplifica la comunicación de ofertas, permite hacer remarketing, la experiencia ha sido más que satisfactoria. Y algo que no he visto en ninguna otra plataforma de servicios similares es: Una atención y soporte personalizado de excelentísima calidad, eficiencia y rapidez.

Pros: La potencia de la herramienta, la velocidad de envío de los mails, la variedad de características, plantillas y demás opciones al momento de crear un mail, la posibilidad de Remárketing, la API, las integraciones, los cursos gratuitos, la asistencia INMEDIATA. El servicio en general es muy bueno!

Cons: Creo que solo falta la posibilidad de crear formularios sin costo para incrustar en la Web y que el usuario se registre por voluntad propia al newsletter. Aunque el nuevo servicio OnSite intenta cubrir ese aspecto.

  • Reviewer Source 
  • Reviewed on 30/08/2020