--- description: Discover the benefits and disadvantages of ServiceTitan. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTitan Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [HVAC Software](/directory/30107/hvac/software) > [ServiceTitan](/software/150053/servicetitan) # ServiceTitan Canonical: https://www.capterra.co.uk/software/150053/servicetitan Page: 1 / 14\ Next: [Next page](https://www.capterra.co.uk/software/150053/servicetitan?page=2) > ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business > > Verdict: Rated **4.3/5** by 325 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ServiceTitan? ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 325 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTitan - **Location**: Glendale, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - Availability Management - Budget Tracking - CRM - Calendar Management - Calendar/Reminder System - Client Tracking - Compliance Management - Contact Database - Cost Database - Cost Estimating - Customer History - Customer Management - Document Management - Document Storage - Electronic Payments - Electronic Signature - For Carpet Cleaners - For Commercial and/or Industrial Electrical Contractors - GPS - Incident Management - Inspection Management - Inventory Management - Invoice Management - Job Tracking - Location Tracking - Maintenance Scheduling - Mobile App - Online Booking - Online Time Clock - Photo Capture - Preventive Maintenance - Progress Reports - Project Billing - Project Management - Quotes/Estimates - Real-Time Updates - Real-time Scheduling - Recurring Appointments - Reporting & Statistics - Risk Management - SMS Messaging - Sales Pipeline Management - Scheduling - Service History - Takeoff - Task Management - Technician Management - Third-Party Integrations - Time Tracking - Work Order Management ... and 34 more features ## Integrations (15 total) - Azuga Fleet - Birdeye - Broadly - ClearPathGPS - FreshLime - GPS Insight - Google Maps - One Step GPS - Podium - QuickBooks Online Advanced - ReviewBuzz - Sage Intacct - Smart Fleet - Zubie - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [HVAC Software](https://www.capterra.co.uk/directory/30107/hvac/software) ## Related Categories - [HVAC Software](https://www.capterra.co.uk/directory/30107/hvac/software) - [Field Service Management Software](https://www.capterra.co.uk/directory/10009/field-service-management/software) - [Scheduling Software](https://www.capterra.co.uk/directory/30087/scheduling/software) - [Plumbing Software](https://www.capterra.co.uk/directory/30673/plumbing/software) - [Electrical Contractor Software](https://www.capterra.co.uk/directory/31006/electrical-contractor/software) ## Alternatives 1. [FieldPulse](https://www.capterra.co.uk/software/153475/fieldpulse) — 4.6/5 (427 reviews) 2. [BuildOps](https://www.capterra.co.uk/software/194155/buildops) — 4.4/5 (177 reviews) 3. [Jobber](https://www.capterra.co.uk/software/127994/jobber) — 4.6/5 (1440 reviews) 4. [Service Fusion](https://www.capterra.co.uk/software/135788/service-fusion) — 4.3/5 (308 reviews) 5. [Housecall Pro](https://www.capterra.co.uk/software/140363/housecall-pro) — 4.7/5 (2739 reviews) ## Reviews ### "The Titan of Service, ServiceTitan" — 5.0/5 > **Lisa** | *26 February 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I use ServiceTitan for everything from taking the phone call to creating the job to dispatching my techs to accepting payments and batching over to QBO. Their reports also help to keep me updated on unsold estimates and sales for my techs. I feel my information is secure and have no worries of my customer's information being hacked. > > **Cons**: I only say this because it was hard at first on getting hands on support through customer service, but after that I find customer support to be helpful when I do have questions or issues to arise. > > Overall I would recommend this product to anyone who runs a HVAC company or service industry company and want to stay on top of your business and customers. ----- ### "Service Titan Customer Success with \[sensitive content hidden\] and Service Titan" — 5.0/5 > **Joe** | *2 March 2026* | Construction | Recommendation rating: 6.0/10 > > **Pros**: \[sensitive content hidden\] has always been very responsive to questions and concerns that my arise. \[sensitive content hidden\] is very approachable, intelligent and quick to assess the situation. I wish I would have had a \[sensitive content hidden\] when I was at Acree Air Conditioning, LLC. > > **Cons**: I find I have better results with questions in using Service Titan, by googling AI then I do the help topics within Service Titan. > > I think Service Titan can be difficult at times to work with. I do understand there are stop gaps created in Service Titan to not allow actions that mess with the integrity of the data ----- ### "Pick another software" — 1.0/5 > **Connie** | *5 February 2026* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: Dispatch only. This question requires 100 minimum strokes to answer. Service Titan does not have enough things I loke most so here are two sentences to answer this question. > > **Cons**: Administrative nightmare. Does not work well with Quickbooks, takes ten times longer to process checks and invoices. Tech support is a joke and waste of time. Program is extremely expensive. On integration, vendors did not import and tax exempt did not import. Had a slight price increase in labor and the old price kept posting. Request for support was always "I'm not sure so I will escalate this ticket" and then silence. Office personell cannot create an invoice without creating a dispatch under a technician, so don't sell a filter\! I would use Quickbooks to create the invoice and receive the payment. I can't imagine if your company is using Service Titan for financials. I have had batched invoices ready to export to Quickbooks drop off the page. Credit on accounts have locked up and I had to get tech support to fix it. Worst software I have ever used\! > > I now only email support with issues. My job requires 10 times the hours to complete normal administrative task. ----- ### "Better late than Never\!" — 5.0/5 > **Janeth** | *26 February 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: We love being able to easily schedule a job, track cost and expenses while at the same time maintaining KPS's\! Service Titan has been a game changer for us and business. > > **Cons**: I wish I had a dedicated support member for support only not someone monitoring how I am using ST most and should use more. > > So thankful my \[sensitive content hidden\] trusted me with the leap to transition. We know more about our business - good and bad - and we can now see all the ways we need to improve or HAVE inmproved\! ----- ### "Stay away from service titan" — 1.0/5 > **Kasey** | *28 November 2025* | Construction | Recommendation rating: 0.0/10 > > **Pros**: There sells pitch in the begin before they get you to sign up Then your out of luck if they cant get your data just lose it all and nothing you can do about it > > **Cons**: No family values It seem they are here to destroy small businesses to make more room for larger franchise > > Very poor cant get any answers but there bills shows up on time every month they knew we lost a child right after starting and it was just well your in a contract got to pay it in full ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.co.uk/software/150053/servicetitan?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/150053/servicetitan) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data