Finale Inventory

Better managed inventory

Comments: I improve my workflow by reducing times and improving the reports that I can generate based on the information that is registered in the system, which is very reliable.

Pros:

It helps me to have all the information about the inventory merchandise clear, detailing day by day what goes out and what enters the system. It reduced common errors that I had and improved the precision of the supply process.

Cons:

I don't dislike it at all, I would only improve the prices of the plans because they are expensive, that is the only thing that I feel needs to be improved

Finale has improved everything in our company

Comments: Finale was introduced to our company after a long, tedious process of finding and then trying to implement another IMS (Fishbowl). I was skeptical of the great reviews and claims from other users since I had really been put through the wringer by another company during implementation. After going through a demo and poking around a bit, I was sold. Importing all of the data was a breeze, the user interface is intuitive and for me, the best part is that if I did hit a snag, I could be on a screen share with a Finale rep in no time and they would patiently walk me through it. I'm not exaggerating when I say Finale made everything better. It has transformed the way we do business by allowing us to manage our inventory accurately across multiple sales channels and provide a better experience for our customers.

Pros:

Finale implementation is quick and pretty simple. We use it with ShipStation and the learning curve was practically non-existent because it's so intuitive. Importing data is just a matter of copying and pasting a spreadsheet into their import tool. This makes adding and updating products/customers/vendors/etc. a breeze. I also generate invoices from Finale. We have pretty long production lead times on the majority of our products so predicting stock outs is very important to us and we can trust Finale to calculate that information correctly. The basic reporting is good but the ability to customize existing reports or create your own is excellent. Most importantly, their level of customer service is absolutely top notch.

Cons:

We did have some hiccups with marketplace integrations but we able to work with Finale to create workarounds that have been fine.

Excellent software supported by even more excellent staff.

Comments: The experience has been excellent. Again, it's the staff ([sensitive content hidden]) that made our choice to go with Finale easy.

Pros:

Finale is a reasonably-priced inventory tracking software. It has many features that we need. With kitting capabilities, robust reporting features, an easy-to-read interface, high-speed processing times, Finale is exactly what we were looking for. The integration process with Shopify and Quickbooks is amazing as well. The onboarding process was a breeze with the copy/paste feature available with Finale. I was able to move all of the item, sale, and customer data from our old system to Finale in 2 days. The best feature of Finale, however, is the staff. I have been very happy with the software, but it's the Finale staff that makes this a 5-star investment.

Cons:

The only thing that I might change a bit is that the shipping and receiving tables might be a little bit easier to read. Other than that, I have not found any cons.

Is slower than God

Pros:

Was pretty easy to use, although cumbersome with all the screens you have to use to add on product, cannot add inventory from the item page, so quite a few unnecessary clicks there. Also goes into negative inventory which for us means when there is an error we have to manually reset items to zero, would be nice if there was an option to just have inventory go to 0. Also be nice if it has a seasonality feature for ordering, like we need more of this widget for winter etc.

Cons:

It stalls out constantly, no matter the browser no matter the computer, especially on weekends basically unusable, and by the time email support gets back to you it is better again, but they never admit an issue or offer a fix or apology.

A Hidden Gem

Comments: Since its inception into our business, Finale was incredibly easy to use, simple and straightforward. With an excellent support team and support documentation, we were set up in less than a single day. After that we barely had to get in touch with support, as the self administering factor of Finale is what makes it so great.

Pros:

Finale is incredibly easy to use and provided our company the ability to scale up by using additional features of the product over time. Our inventory is always spot-on as the integrations with various merchants and other software is excellent.

Cons:

The only issue we hold with Finale is their lack of support for iOS and iOS browsers. One could easily integrate the standard browser interface into Finale with some changes and allow those who have an iOS or Mac-based environment be able to use their existing hardware with off-the-shelf scanners.