Who Uses VeryConnect?

Membership organisations across all sectors.

What Is VeryConnect?

All-in-one membership software tailored to you. VeryConnect brings together member management, engagement, and self-service on one platform. Popular features include a secure member database, payment and subscription management, event bookings, and a member area. You will have a quality membership solution that can integrate with your current systems. Request a demo from our helpful UK team today.

VeryConnect Details

VeryConnect

http://www.veryconnect.com/

Founded 2013

VeryConnect Pricing Overview

VeryConnect does not have a free version and does not offer a free trial. VeryConnect paid version starts at US$200.00/month.

Starting Price

US$200.00/month

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

VeryConnect Features

Alumni Management Software
Event Management
Fundraising Management
Jobs Board
List Management
Member Accounts
Member Communities
Member Directory
Member Portal
Membership Management
Website Management
Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management
Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes/Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management
Audio / Video Conferencing
Call Centre
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Content Management
Discussion Boards
Event Management
Group Management
Ideation
Member Directory
Membership Management
Moderation
Website Management
Attendee Management
Confirmation/Reminders
Discount/Coupon Management
Event Calendar
Marketing Management
Online Payments
Online Registration
Social Media Promotion
Wait List Management
Website Management
Application Management
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Membership Renewals
Payment Processing
Website Management
Cataloguing / Categorisation
Customer Service Analytics
Customer Support Tracking
Email Response Control
Knowledge Management
Live Chat
Performance Metrics
Search
Self Service Portal
Deferred Billing
Dunning Management
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Invoicing
Recurring/Subscription Billing
Self Service Portal
Activity/News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Real-time Chat
Social Media Integration
Social Media Tagging

VeryConnect Reviews for UK Users

Showing 5 of 21 reviews

Overall
4.9/5
Ease of Use
4.8/5
Customer Service
5/5
Features
4.8/5
Value for Money
5/5
Artila D.
Alumni Relations Manager
Higher Education, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 05/05/2020

"A useful platform and an efficient team"

Comments: My experience with VeryConnect has been very positive. I needed a software which could be operated by members of team which did not have an IT background, but one which had features which would allow us to engage with our stakeholders. VeryConnect has great customer service and has always delivered!

Pros: VeryConnect is a compact software which gives you all the features you need with a price tag that doesn't hurt. The team is great and they work very closely with you. In the initial stages we had a few Skype meetings, to-do lists and email correspondence - all of which were very useful. The company doesn't simply sell you the product, they work with you to understand your clients and your needs. I had a basic idea of what we could do via the portal to reach our alumni, but VeryConnect came with features such as a weekly digest, direct mailing, groups, (and more recently, polls). VeryConnect has helped us increase our alumni engagement steadily since we started working with them. I was a bit worried about communication as we are in the southern hemisphere while VeryConnect is in the Northern hemisphere. This has never proved to be an issue. I often send an email when it's my morning, which is often around 10pm Scotland time, and I always get a response. Any issues or concerns I have is resolved quickly, and I am informed in case something will take a couple of days to sort. The team never forgets to keep me updated. In this time when we are dealing with a pandemic, the VeryConnect team was on standby and in fact created a new tab for us to allow us to share coronavirus related information with our stakeholders.
Customer service is top-notch and the product is efficient, useful and simple enough for any non-IT specialist to operate.

Cons: Nothing at all. Whatever hiccups we have is resolved within hours.

  • Reviewer Source 
  • Reviewed on 05/05/2020
Joshie H.
Marketing director
Nonprofit Organization Management, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/08/2018

"Successful system and great customer service"

Comments: I think I have explained pretty much on the section of “ what I liked the most” section but yeah oversell, the experience was very delightful. I will strongly recommend this company.
Veryconnect system is outstanding but also their unique competitive advantages, that is something you don’t find with other software companies.
They work really hard to create something that meets your needs, amazing communications, amazing devotion, and amazing results.
Thank you CSR, you are a great leader, a great project manager, you have got a great team and a great product.
Your company should the role model for other software companies.
Truly customer centric!

Pros: There are a lot of great things but I must say the customer service and the communication.
In terms of working with software company, I think the hardest thing is thr communication.
It doesn’t matter how great the product is if the company can’t understand our customer’s needs and find a right approach, it will never work. But Veryconnect, CSR, he is always trying his best to see things in our perspectives and understand from our view.
He has got an innovative mindset, which is a crucial element for a leader to have to connect with the customers and also motivate the team.
He is in Scotland and our company is in Sydney. But I have to say, the communication has never been delayed, actually much better than companies in Sydney.
Because of he and his team, we were able to create something that tailored to our customers needs and also our staff needs.
Of course the quality of Veryconnect system is outstanding, but they also have something else that others don’t have, that’s why my review had been focused on the unique competitive advantages that Veryconnect has.

Cons: Nothing is perfect in this world but the way they try to make it perfect for their clients, that’s why there is nothing to say for me here.

  • Reviewer Source 
  • Reviewed on 10/08/2018
Ken W.
Managing Director
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 03/10/2017

"Excellent experience dealing with VeryConnect, from brief, scope creation, and delivery."

Comments: A quick to market database top support the needs of our customers.

Pros: Very fast to market which was ideal for us. VeryConnect understood what we wanted and tailored their system to suit us. Testing and associated tweaks was also an excellent experience. Full testing to final product took just over one week, with timely responses to queries and changes. There was a large feature set that we have yet to take full advantage of, however, it made it easy to chose what was relevant to our needs.

Cons: Some of the features are not easy to get to, which means some customers may find it cumbersome. Also, what you get on the phone version lacks the ease of use in the PC version.

Vendor Response

by VeryConnect on 11/10/2017

Hi Ken,

Great to hear that you have had a good experience working with our team, and that our speed and style of delivery have met your needs.

We would really appreciate feedback regarding what features you find difficult to access, and what aspects that seem more complicated on mobile. In this way we can include your feedback in our product development roadmap to make our software even better in the future.

Looking forward to continuing working together.

Best wishes,
VeryConnect Client Success

  • Reviewer Source 
  • Reviewed on 03/10/2017
Rosalie T.
Programme Assistant
Nonprofit Organization Management, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/09/2016

"Easy-to-use software to keep track of and engage your community"

Comments: Before we started using VeryConnect's software it was hard for us to keep track of our large community of scholars and alumni. VeryConnect gives us a really easy way to do this. It pulls in up-to-date information from social media and shows this to us in a newsfeed, meaning that we always know when scholar and alumni circumstances change. The fact that we can always see where alumni live and work make reporting easy too. The software also contains a community area for scholars and alumni, where they can connect and share experiences. Blogging is a compulsory part of being a Saltire Foundation Scholar and in a 2016 survey 84% of scholars felt that blogging should remain compulsory - testament to how easy they found it to use the software. Scholars also like that they can login through and link with their LinkedIn account. Overall, VeryConnect exceeds our expectations through their easy-to-use software and swift customer support.

Pros: Scholars, Alumni, and our staff all find the software easy to use.
Reporting and keeping track of our community is easy.
The software helps our Scholars to connect with each other.
The blogs are popular and give our Scholars an opportunity for reflective learning.
Customer support is swift and any questions we've had have been answered quickly.

Cons: No complaints. We have just put forward desired tweaks regarding blog formatting and search, and the VeryConnect team has confirmed that they will get these done by the desired date.

  • Reviewer Source 
  • Reviewed on 20/09/2016
Belinda B.
Owner
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/10/2019

"Outstanding member and owner experience."

Comments: We’ve run a membership site for the past 10 years. Due to headaches with hosting, security, software updates, troubleshooting technical issues and not being able to evolve the platform as we grew – we wanted to migrate to a fully supported, customizable, cloud-based solution. After a lot of research, I decided on VeryConnect. I am glad we did! The process of developing the specifications, building, and testing was very thorough. It was a real partnership. After going live there have been regular updates to add new features and improve usability. The platform is very flexible in terms of the ability to customize features and add functionality as time goes on. Being able to do this based on feedback from the members has had a big impact on our ability to improve member retention and grow the business. A user-friendly mobile responsive forum is critical for us and the VeryConnect solution is world-class. It’s used by the members heavily on a daily basis and is very solid. VeryConnect has also been very helpful in setting up all the membership tiers we required and we have upgrade/downgrade options planned for the future so everything is fully automated. The user interface for both the members and admin is clean, intuitive and easy to use. Lastly, the support is excellent. Clear communication with no surprises. Problems are solved quickly and the response time is great despite the time zone differences. Highly recommend.

Pros: Customizable, easy to use and dependable.

Cons: Nothing to say here except that I regret not finding it sooner!

  • Reviewer Source 
  • Reviewed on 14/10/2019