---
description: Discover the benefits and disadvantages of Helpy.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helpy Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Helpy](/software/149741/helpy)

# Helpy

Canonical: https://www.capterra.co.uk/software/149741/helpy

> Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Helpy?

Startups, agencies, web/app vendors.

## About the vendor

- **Company**: Helpy
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: 3 levels of paid cloud versions ($129, $389, $649) per month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Escalation
- Automated Routing
- Macros/Templated Responses
- Multi-Channel Communication
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management

## Category

- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4079 reviews)
2. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3434 reviews)
3. [Milvus](https://www.capterra.co.uk/software/202528/milvus) — 4.8/5 (298 reviews)
4. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1783 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.co.uk/software/86962/bomgar) — 4.6/5 (2010 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/149741/helpy)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/149741/helpy> |
| de-AT | <https://www.capterra.at/software/149741/helpy> |
| de-CH | <https://www.capterra.ch/software/149741/helpy> |
| en | <https://www.capterra.com/p/149741/Helpy/> |
| en-AE | <https://www.capterra.ae/software/149741/helpy> |
| en-AU | <https://www.capterra.com.au/software/149741/helpy> |
| en-CA | <https://www.capterra.ca/software/149741/helpy> |
| en-GB | <https://www.capterra.co.uk/software/149741/helpy> |
| en-IE | <https://www.capterra.ie/software/149741/helpy> |
| en-IL | <https://www.capterra.co.il/software/149741/helpy> |
| en-IN | <https://www.capterra.in/software/149741/helpy> |
| en-NZ | <https://www.capterra.co.nz/software/149741/helpy> |
| en-SG | <https://www.capterra.com.sg/software/149741/helpy> |
| en-ZA | <https://www.capterra.co.za/software/149741/helpy> |
| es | <https://www.capterra.es/software/149741/helpy> |
| es-AR | <https://www.capterra.com.ar/software/149741/helpy> |
| es-CL | <https://www.capterra.cl/software/149741/helpy> |
| es-CO | <https://www.capterra.co/software/149741/helpy> |
| es-CR | <https://www.capterra.co.cr/software/149741/helpy> |
| es-DO | <https://www.capterra.do/software/149741/helpy> |
| es-EC | <https://www.capterra.ec/software/149741/helpy> |
| es-MX | <https://www.capterra.mx/software/149741/helpy> |
| es-PA | <https://www.capterra.com.pa/software/149741/helpy> |
| es-PE | <https://www.capterra.pe/software/149741/helpy> |
| fr | <https://www.capterra.fr/software/149741/helpy> |
| fr-BE | <https://fr.capterra.be/software/149741/helpy> |
| fr-CA | <https://fr.capterra.ca/software/149741/helpy> |
| fr-LU | <https://www.capterra.lu/software/149741/helpy> |
| pt | <https://www.capterra.com.br/software/149741/helpy> |
| pt-PT | <https://www.capterra.pt/software/149741/helpy> |

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