What is Mention?

Mention changes the way businesses manage their online presence. Our social listening platform instantly monitors important conversations from millions of sources across the web and social media platforms such as Facebook, Twitter, Instagram, Pinterest, and TikTok to deliver insights that truly make an impact.

Who Uses Mention?

Mention is great for Entrepreneurs, Marketing teams, PR managers, Social Media Managers, Professionals, Agencies

Where can Mention be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Mention
  • Located in Paris, France
  • Founded in 2012
  • Phone Support
  • 24/7 (Live rep)

Countries available

France

Languages

English, French, German, Spanish

Mention pricing

Starting Price:

US$29.00/month
  • Yes, has free trial
  • Yes, has free version

Mention has a free version and offers a free trial. Mention paid version starts at US$29.00/month.

About the vendor

  • Mention
  • Located in Paris, France
  • Founded in 2012
  • Phone Support
  • 24/7 (Live rep)

Countries available

France

Languages

English, French, German, Spanish

Mention videos and images

Mention Software - 1
Mention Software - 2
Mention Software - 3
Mention Software - 4
Mention Software - 5
View 6 more
Mention video
Mention Software - 1
Mention Software - 2
Mention Software - 3
Mention Software - 4
Mention Software - 5

Compare Mention pricing with similar products

Mention

US$29.00/month
Free Version
Free Trial
US$39.00/month
Free Version
Free Trial
N/A
Free Version
Free Trial
N/A
Free Version
Free Trial

Features of Mention

  • Automated Publishing
  • Brand Tracking
  • Campaign Management
  • Collaboration Tools
  • Content Management
  • Customer Engagement
  • Customer Segmentation
  • Data Visualisation
  • Engagement Tracking
  • For Small Businesses
  • Keyword Filtering
  • Keyword Tracking
  • Multi-Account Management
  • Performance Metrics
  • Post Scheduling
  • ROI Tracking
  • Reporting/Analytics
  • Sentiment Analysis
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Trend Analysis

Alternatives to Mention

Coosto is a leading content & social media marketing tool that is designed to help marketers create and distribute valuable content.
An end-to-end Social Marketing Cloud for modern enterprises.
The Oktopost B2B social media platform helps large firms manage social media at scale and integrate social data with a marketing stack.
The Unified Customer Experience Management Platform
Social media management tool with brand monitoring, content sharing, multiple networks support, social media/email analysis & tracking.
#1 Marketing Platform For SMB's! Create a Free Account
Complete social media management tool for agencies and teams of all sizes. Read why Capterra reviewers love Agorapulse.
Birdeye is an all-in-one customer experience platform. Learn more about Birdeye
SOCi is the marketing platform multi-location brands.
ReviewTrackers business solutions allow for analyzing, amplifying & maximizing insights to accelerate acquisition and retention. Learn more about ReviewTrackers
Send Social Media is the #1 social media management dashboard to manage, monitor, track and measure all of your marketing efforts.
Social media management and advertising software solution for brands and agencies.
Using the eclincher social media management tool helps businesses & agencies get things done on social and grow their brand reach. Learn more about eClincher

Reviews of Mention

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.7
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
78%
4
18%
3
3%
2
0%
Abigail N.
Abigail N.
Founder in Kenya
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source

Great for social media monitoring and measuring social sentiment

5 5 years ago

Comments: It helped monitor competitor mentions, my brand's mentions and most importantly it helped gauge how people felt about my brand, whether positive, negative or neutral.

Pros:

I originally signed up for mention to measure the social sentiment of one of the brands I managed. My first choice was Hootsuite but the form wasn't loading so I decided to try Mention. Best decision I ever made! After signing up and setting up keywords to measure, alerts and dashboards, I forgot about Mention because it wasn't giving me info on past activity, I got an email from Account Executive at Mention and we scheduled a 15 minutes call to walk me through mention and answer my questions. The call helped me understand how to use mention, It also explained why the social sentiment dashboard wasn't showing much info. Mention doesn't show past data only data from when the account is set up. I liked the email alerts on competitors social media mentions, I wanted to know who was mentioning my competitors and why, and if they were journalists, I could use Hunter and Clearbit to get their emails so I could send them a pitch. I think the pros of Mention are: Good support from the Mention team, simple interface that is easy to use and resources such as webinars to make the most of the software, email alerts on competitors mention on social media, blogs, forums etc. And of course the simple social sentiment dashboard.

Cons:

The brand I used Mention on was a small brand with little activity, and most social media interactions were in the past after we ran a campaign. Which didn't help much because Mention only showed data collected after setting up. I wish I could get sentiment from past activity so I can measure how my brand was viewed then and now.

Kristi A.
Marketing & PR Manager in US
Hospital & Health Care, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Mention gets all the mentions

5 3 years ago

Comments: Back in the day, we’d monitor news with Google Alerts which was obviously a terrible idea. Mention picks up stuff lightning fast and it’s incredibly affordable if you're on a budget and looking to get in to more serious media monitoring. I can’t recommend Mention enough as a user-friendly, cost-effective, thorough solution. It also offers more advanced options for when your budget or need increases.

Pros:

It’s a cost-effective, in-depth monitoring solution.

Cons:

I wish more features were available to base plans, even on an a la carte basis.

Enes Y.
Information Technology in Turkey
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Mention Review

5 2 weeks ago New

Pros:

I am pleased that content management is comprehensive and convenient. This is my favorite feature.

Cons:

It could have been more comprehensive and the interface more professional.

Andy A.
Andy A.
CEO and Founder in US
Verified LinkedIn User
11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Metion monitors social media so you don't have to.

3 4 years ago

Comments: Not much that I can't get from others . Over time Mention has lost its luster and is easily replaced by other tools.

Pros:

Mention is easy to set up, and provides reporting on what's going on in social media based on what you want it to track.

Cons:

Mention is constantly asking me to log in again and validate my accounts with services like LinkedIn. This is troubling as it impacts timely deliver, and is more of an interruption than a benefit. It's like LinkedIn or Facebook don't trust them.

Mohammed S.
Field Manager in Ghana
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

the perfect tool to allow you stay informed on your performance, and stay ahead of looming troubles

4 12 months ago

Comments: Mention has been a really great and effective tool that provided us with the much needed insights we required to help us expand into other complementary sectors and services. By gauging the perception of the general public to related activities and competing products, we have been able to better time our ad campaigns and network engagements to achieve the maximum results possible.

Pros:

I guess the best thing about Mention is that it provides the full circle of complementary services needed to completely manage the image and interests of our businesses and projects. By far, one of my most interesting features about setting up alerts is that I can use tags to create alerts within broader alerts. This allows for an effective filtering system that makes our work ten times easier.

Cons:

Some elements within the user interface could be decoupled and further simplified to make navigation and learning for new first-time users a little easier.