--- description: Discover the benefits and disadvantages of CallTools. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CallTools Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [CallTools](/software/149510/call-center-software) # CallTools Canonical: https://www.capterra.co.uk/software/149510/call-center-software Page: 1 / 8\ Next: [Next page](https://www.capterra.co.uk/software/149510/call-center-software?page=2) > Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call now\! > > Verdict: Rated **4.8/5** by 156 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CallTools? We service BPO's, Call Centers, Telemarketers, Appointment Setters, Sales and Customer Support Centers 50-100+ Seats or CRM users that only want to talk to Live Customers, Leads \& Prospects. Call us\! ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 156 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CallTools - **Location**: Irvine, US - **Founded**: 2014 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Auto-Dialer - Automated Routing - Automatic Call Distribution - CRM - Call Centre Management - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Caller ID - Campaign Management - Computer Telephony Integration - Contact Management - Dashboard - IVR - Inbound Call Centre - Interaction Tracking - Lead Management - List Management - Multi-Channel Communication - Outbound Call Centre - Performance Management - Power Dialer - Predictive Dialer - Queue Management - Reporting & Statistics - Reporting/Analytics - SIP Trunking - VoIP - Voice Mail ## Integrations (33 total) - 3CLogic - Adobe Commerce - Avaya Experience Platform - Balto - BirdDog Software - ClickFunnels - DebtPayPro - Gmail - Google Maps - Google Sheets - HighLevel - HubSpot CRM - HubSpot Marketing Hub - HubSpot Sales Hub - HubSpot Service Hub ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software) ## Related Categories - [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software) - [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software) - [Inside Sales Software](https://www.capterra.co.uk/directory/30680/inside-sales/software) - [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software) - [Telemarketing Software](https://www.capterra.co.uk/directory/31034/telemarketing/software) ## Alternatives 1. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1787 reviews) 2. [Ringover](https://www.capterra.co.uk/software/169627/ringover) — 4.7/5 (884 reviews) 3. [Convoso](https://www.capterra.co.uk/software/76768/cloud-predictive-dialer) — 4.5/5 (395 reviews) 4. [DialedIn CCaaS](https://www.capterra.co.uk/software/29589/callcenternow) — 4.8/5 (330 reviews) 5. [Readymode](https://www.capterra.co.uk/software/136728/Readymode) — 4.6/5 (144 reviews) ## Reviews ### "Calltools - Absolute Game Changer\!" — 5.0/5 > **Paul** | *19 June 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: My favorite thing that has been the biggest game changer for us are the live filters. No other software offers something like this where we can be so specific with the redial rules and targeting. I also like how user-friendly and simple the software is to use. We were all able to double our connections per day calling the same leads that we did on other softwares. > > **Cons**: I really can’t think of any downsides. The pricing is very fair and far superior to any other software like Mojo, Five9, GHL, or ready mode. > > I’ve used just about every calling system out there. Calltools is incredibly superior and has been a game changer for us. We doubled our appointment volume just by being able to adjust and use live filters. We’ve also been able to nourish our leads for longer. Chaz has been absolutely amazing and always there for us whenever we need something. I absolutely love Calltools and would never consider using another software. It has been a complete game changer for us. ----- ### "Great Service\!" — 5.0/5 > **Chanel** | *5 November 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The costumer service, the ability to customize it, and that we can have many phone numbers\! \[sensitive content hidden\] was very patient helpful\! > > **Cons**: No videos to with instructions, with clear instructions, for me I don’t like blogs and reading. I’m more visual. There’s no mobile app, so I can’t dial from my phone > > So far I love it, I love how we can customize it and the many options we have. ----- ### "Excellent Organization\!" — 5.0/5 > **Michael** | *26 August 2024* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: An excellent system and organization especially \[sensitive content hidden\] our Account Manager\! > > **Cons**: Everything was excellent from the system to customers support an excellent organization\! > > Excellent from utilization to pricing to conversions\! ----- ### "Platform is intuitive and easy to use" — 5.0/5 > **Sean** | *5 March 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Value, Call Dialer, Team, account management, secure system, customer support team is great, data management capabilities are second nature to none > > **Cons**: Nothing comes to mind, I am big critic when it comes to faults but they seriously know what they are doing over there and think for me when needed > > Positive, I am continually impressed with their service. Being in the sales and marketing space for 20 years, CallTools is the company you wish existed. I like them an recommend all the time ----- ### "Okay overall, but not perfect" — 3.0/5 > **Elad** | *2 January 2026* | Real Estate | Recommendation rating: 2.0/10 > > **Pros**: CallTools does what it’s supposed to do for outbound calling. The predictive dialer works, call quality is generally solid, and once things are set up, agents can move through calls efficiently. It’s helpful when you’re running volume and need something stable rather than fancy. > > **Cons**: The platform feels a bit dated, especially the interface. There’s definitely a learning curve for new users, and it’s not the most intuitive system out of the gate. We’ve also had a few small hiccups where we needed to reach out to support to get things sorted. > > CallTools is okay- not amazing, not terrible. It handles high-volume outbound calling well, but it doesn’t feel very modern and could be easier to use. Once you get used to it, it’s reliable, but there’s room for improvement, especially on the usability side. It’s a decent option if dialing volume matters more than a polished experience. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.co.uk/software/149510/call-center-software?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/149510/call-center-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data