--- description: Discover the benefits and disadvantages of Decisions. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Decisions Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Business Process Management Software](/directory/30010/business-process-management/software) > [Decisions](/software/149492/decisions) # Decisions Canonical: https://www.capterra.co.uk/software/149492/decisions Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/149492/decisions?page=2) > Decisions powers AI-ready process automation through rules, workflows, and low-code tools—accelerating speed, scale, and intelligence. > > Verdict: Rated **4.6/5** by 27 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Decisions? Mid-to-large enterprises in finance, healthcare, insurance, and beyond. Business users and developers alike who are empowered to automate faster with low-code. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 27 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Decisions - **Location**: Chesapeake, US - **Founded**: 2010 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Contact Decisions for more information on pricing - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Access Controls/Permissions - Approval Process Control - Business Process Automation - Collaboration Tools - Compliance Tracking - Conditional Logic - Customisable Forms - Data Aggregation and Publishing - Data Analysis Tools - Data Import/Export - Data Visualisation - Deployment Management - Document Management - Drag & Drop - Electronic Signature - Forms Creation & Design - Forms Management - Graphical Workflow Editor - Integrations Management - Iteration Management - No-Code - Performance Metrics - Process Modeling & Designing - Process/Workflow Automation - Reporting/Analytics - Role-Based Permissions - Search/Filter - Task Management - Template Management - Templates - Third-Party Integrations - Visual Modeling - Web/Mobile App Development - Workflow Configuration - Workflow Management ## Integrations (23 total) - AWS CloudFormation - AWS CodeDeploy - ChatGPT - Docusign - Dynamics 365 Business Central - FHIR platform - Google Cloud - Google Drive - HubSpot CRM - Meta for Business - Microsoft Azure - Microsoft Excel - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Word ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Business Process Management Software](https://www.capterra.co.uk/directory/30010/business-process-management/software) ## Related Categories - [Business Process Management Software](https://www.capterra.co.uk/directory/30010/business-process-management/software) - [Forms Automation Software](https://www.capterra.co.uk/directory/10023/forms-automation/software) - [Workflow Management Software](https://www.capterra.co.uk/directory/30091/workflow-management/software) - [Decision Support Systems](https://www.capterra.co.uk/directory/30544/decision-support/software) - [Low Code Development Platform Software](https://www.capterra.co.uk/directory/31756/low-code-development-platform/software) ## Alternatives 1. [monday.com](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (5726 reviews) 2. [Jira](https://www.capterra.co.uk/software/19319/jira) — 4.4/5 (15314 reviews) 3. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13547 reviews) 4. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5060 reviews) 5. [viaSocket](https://www.capterra.co.uk/software/1066020/viasocket) — 4.8/5 (640 reviews) ## Reviews ### "Decisions Experience So Far" — 4.0/5 > **GABRIEL** | *26 August 2025* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: Taking off with decisions was a bit challenging at first but as I progressed with it, it got clearer and gave a deep knowledge of a whole lot of ways of understanding data structures, fetching data and also understanding various processes. I think its value for money in the overall. > > **Cons**: The system does hang up at times that you have to save your work and refresh before you can do anything at all. > > It seems to give me good knowledge of form creation, fetching criteria, building flows and sub flow. I am learning new ways of using AI on decisions to manage a project. And I must say, there has been a good customer support from the training team who explains when stuck on some assignments. ----- ### "No Code for Rapid Application Development" — 5.0/5 > **Chris** | *21 August 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I'm able to build enterprise grade applications without writing a single line of code. The designers are easy to use, and I've been able to get the performance and speed that I desire for my applications. > > **Cons**: The UI components need to be updated. While CSS can be used to dress up the forms, it takes more effort than needed to get a UI created. > > My experience with Decisions as a company has been nothing short of stellar. The people make this company. They are my kind of people who care about their customers and making sure their product is delivering as advertised. ----- ### "Good for API's, application integrations and a rule engine" — 4.0/5 > **Steve** | *14 July 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: Easily expose objects as API endpoints, integrates easily with many applications. Support has been great at all levels. Allows engineering and dev teams to build solutions that business teams can utilize with a minimum of UI and environment overhead. > > **Cons**: The navigation and use of a visual code environment can be challenging for experienced developers and users. > > Good experience, support has been great at all levels. It took some time to get the ball rolling and to build our first solutions out, but now we have been able to create solutions that are easier for our dev teams to support and for our business users to use, ----- ### "Amazing Tool" — 5.0/5 > **Manjot** | *19 August 2025* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: The applications building is very easy in decisions, the way of handling projects and complex business logic is now so easy to develop and also their support team just rocks\! Also, it is so cost effective > > **Cons**: Uer interface was the limitation till 9.10 version where re-sizing of the form were not added in the tool but from 9.13 it has flex control, cool UI and Dynamic form creations. Great tool > > I started my journey in 2021 and still working on this tool, however i explored alot of tools but no one could take my heart from decisions\! Guys you rock\! Cheers ----- ### "Decisions - A great Innovative Platform" — 5.0/5 > **Divya** | *22 August 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like the user interface and the non-coding part, developing without coding makes things easier and faster. I love developing or modifying the process based on business requirements using decisions. It has the ability to integrate with different technologies and there's lot to learn. > > **Cons**: There is an issue with cached data, we have to clear and rerun the flows with updated inputs as it considers old value instead of the updated one even though the new value is saved before running. > > Overall experience is very Good. Have a very supportive customer success manager and the decisions support team who responds and provides resolution faster and better. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/149492/decisions?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/149492/decisions) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data