What is BigChange?
BigChange Job Management Platform is built to help every field service business grow stronger. Integrating customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management & business intelligence into one simple to use and easy to integrate, cloud-based platform that any business with field workers can thrive from.
Who Uses BigChange?
BigChange is the complete Job Management Platform, helping building maintenance, construction, environmental and other field service companies grow stronger everyday.
Where can BigChange be deployed?
Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
About the vendor
- BigChange
- Located in Leeds, UK
- Founded in 2013
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
Cyprus, France, New Zealand, United Kingdom, United States
Languages
English
BigChange pricing
Starting Price:
- No free trial
- No free version
BigChange does not have a free version and does not offer a free trial. BigChange paid version starts at £69.95/month.
Pricing plansAbout the vendor
- BigChange
- Located in Leeds, UK
- Founded in 2013
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
Cyprus, France, New Zealand, United Kingdom, United States
Languages
English
BigChange videos and images











Features of BigChange
Reviews of BigChange

Colin N.
Working with Big Change
Comments: See less, it’s like the solution has integrated well and forms part of our day to day operating model.
Pros:
I think the best element of this product is that’s it very versatile as it allows you to design it around your current operation. Also the team are constantly releasing useful updates, some of which make life a little easier and some offer productivity gains.
Cons:
There nothing really that’s bad here, any elements that were hare to navigate are constantly being updated to make them as user friendly as possible.
BigChange Response
2 years ago
What a great review - we are thrilled to hear how pleased you are with your system and benefit from our regular new system updates. BigChange is indeed a very versatile system and we are happy to be part of your operating model. Thank you for choosing BigChange.
Jordan W.
Big Change Revolutionised My Business
Comments: I have dealt with all levels withing the business and found 99% of the people amazing to deal with! They have guided, trained and been far more accommodating then any other mobile resource software provider out there.
Pros:
The facility to invoice live and make cash flow through the business improve.
Cons:
The schedule does not have dynamic scheduling
Alternatives Considered: Joblogic, Commusoft and WorkflowMax
Reasons for Choosing BigChange: How they promised they would adapt to suit my requirements, they did deliver!
Switched From: Joblogic
Reasons for Switching to BigChange: Same as above!
BigChange Response
3 years ago
Delighted to hear about your amazing experience with the BigChange system. We designed it to be 'Revolutionary' for everyone, for you the business owner, for your team for your customers and your cashflow. Nothing gives us more satisfaction than hearing great success stories like this. Thank you once again for taking the time to leave a review. All the best, Team BigChange
Richard B.
Convoluted
Comments: Its no surprise that you have to sign up for this software before actually trying it yourself to be tied to a contract as we would surely have left it if we could. Whilst support is on hand when needed most of the systems that are in this software are unnecessarily complicated. We had 2 issues that were not rectified until many months into our contract starting which were ios specific but we were never told at the point of sale even though we stressed we were using ios. We are currently going back to the software we started out with which was brilliant but missing a couple of features. We have let that slide now as it is significantly cheaper, no contract and much better to use.
Pros:
The advertising of the product and window dressing
Cons:
Trying to actually use it. A lot of time wasting.
Alternatives Considered: Tradify
Reasons for Choosing BigChange: Servicem8 was missing a couple of automation features, other than that it was perfect.
Switched From: ServiceM8
Reasons for Switching to BigChange: It was sold to us as a better product, which i fail to see how it can be.
BigChange Response
3 months ago
Thanks for leaving us a review, Richard, all feedback is appreciated. A member of our dedicated Customer Success team will be in contact this week. We will be able to provide some solutions to rectify any issues with the product. Hope this helps. BigChange
Mike C.
A complete solution
Comments: Big Change are a very customer focussed business, implementing Job Watch was extremely straight forward with ample amounts of training provided. The Job Watch product has brought together many of the elements of my company's field service activity ensuring a seamless and streamlined experience for clients , office staff and field engineers.
Pros:
Job Watch is a very modular product and very straight forward to tailor to an individual business. Implementing this software had an immediate impact on the speed at which field service jobs were detailed and billed to the client. Cash flow was positively effected due to itemised billing, client sign off of work completed and job reports tied to invoices. Job watch manages all of the processes concerning my company's field service activity, from the tracking of engineers to the delivery of an accurate invoice with the added bonus of reducing time and costs associated with service administration.
Cons:
The contracts section of the software is difficult to tailor to our business and engineers on site do not have visibility of the contract levels that are set so they cannot see what works are covered by any agreement.
Alternatives Considered: Jobber and Synchroteam
Reasons for Switching to BigChange: Big Change offered a more polished solution that was better suited to integrate in to my business.
Simon W.
SWS Northwest Ltd
Comments:
[SENSITIVE CONTENT] our trainer is fantastic. What she doesn't know isn't worth knowing. She is so patient and very helpful and really good fun to talk to.
Eli Sufrin is always available to help us out.
It has been hard to get this implemented, it has taken us a good 6 months to roll out. But this is down to me being very busy as well.
Pros:
Its functionality and the ability to hold all our customers details, job details and job tracking.
Cons:
There are several actions that need to be done separately in order for an automation to work. This can be tricky to work out and normally involves calling Road Crew.
Alternatives Considered: monday.com
Reasons for Choosing BigChange: I had used Big Change at another company years ago and found it to be a very good piece of software.
Switched From: TeamUp
Reasons for Switching to BigChange: They did not have the functionality of BigChange.
BigChange Response
3 months ago
Simon, thank you for your review! I'm so glad to hear that you enjoyed our service. We're always looking for ways to improve, but it's great to know that we are on the right track. BigChange