--- description: Discover the benefits and disadvantages of BigChange. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BigChange Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [BigChange](/software/149479/jobwatch-powered-by-bigchange) # BigChange Canonical: https://www.capterra.co.uk/software/149479/jobwatch-powered-by-bigchange Page: 1 / 12\ Next: [Next page](https://www.capterra.co.uk/software/149479/jobwatch-powered-by-bigchange?page=2) > BigChange's all-in-one Job Management System plans, manages, schedules \& tracks your field teams in a single easy-to-use solution. > > Verdict: Rated **4.5/5** by 270 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BigChange? BigChange is the all-in-one Job Management System, helping building maintenance, construction, environmental and other field service companies be Unstoppable everyday. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 270 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Simpro Software - **Location**: Brisbane, Australia - **Founded**: 2002 ## Commercial Context - **Starting Price**: £14.95 - **Pricing model**: Other - **Pricing Details**: Vehicle Tracking = £14.95 per vehicle, per month JobWatch = £69.95 per vehicle, per month JobWatch Plus = £99.95 per vehicle, per month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Australia, Cyprus, France, New Zealand, United Kingdom, United States ## Features - Alerts/Notifications - Asset Tracking - Attendance Tracking - Availability Management - Booking Management - CRM - Calendar Management - Client Management - Compliance Management - Contractor Database - Corrective and Preventive Actions (CAPA) - Cost Estimating - Customer Portal - Delivery Tracking - Dispatch Management - Document Storage - Driver Management - Electronic Payments - Electronic Signature - Employee Management - Employee Scheduling - Equipment Management - Expense Tracking - Fixed Asset Management - For Commercial and/or Industrial Electrical Contractors - Forms Management - Inspection Management - Inventory Management - Job Management - Maintenance Management - Mobile Access - Online Booking - Online Time Clock - Payroll Management - Preventive Maintenance - Real-Time Data - Real-Time Updates - Real-time Scheduling - Reminders - Routing - Scheduling - Self Service Portal - Service History - Service Request Management - Space Management - Task Management - Technician Management - Time Off Management - Time Tracking - Timesheet Management ... and 54 more features ## Integrations (9 total) - Google Maps - Microsoft Outlook - Microsoft Word - QuickBooks Online Advanced - SAP Business One - Sage 50 Accounting - Xero - inspHire - what3words ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Field Service Management Software](https://www.capterra.co.uk/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.co.uk/directory/10009/field-service-management/software) - [Public Works Software](https://www.capterra.co.uk/directory/10042/public-works/software) - [CMMS Software](https://www.capterra.co.uk/directory/30032/cmms/software) - [Service Dispatch Software](https://www.capterra.co.uk/directory/30059/service-dispatch/software) - [Building Maintenance Software](https://www.capterra.co.uk/directory/30102/building-maintenance/software) ## Alternatives 1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5058 reviews) 2. [Jobber](https://www.capterra.co.uk/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [FieldPulse](https://www.capterra.co.uk/software/153475/fieldpulse) — 4.6/5 (411 reviews) 4. [BuildOps](https://www.capterra.co.uk/software/194155/buildops) — 4.5/5 (151 reviews) 5. [Service Fusion](https://www.capterra.co.uk/software/135788/service-fusion) — 4.3/5 (290 reviews) ## Reviews ### "BigChange User Experience" — 5.0/5 > **Stephen** | *19 April 2024* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Has helped reduce alot of pressure points > > **Cons**: Not all the reports appear to tabulate correctly > > Excellent product and the customer support is world class ----- ### "Tomkinson Heating Big Change Review" — 5.0/5 > **David** | *31 March 2023* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: Giving engineers jobs on tablet and getting correct job cards > > **Cons**: There have been a few outages in the past which halt operations > > In general a good experience. The engineers use the product well ----- ### "Big Change - our vital office tool" — 5.0/5 > **Alexina** | *6 July 2023* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Big change is used in our business within every department, starting from an initial enquiry right to through to after care service. Our quotes are produced and emailed to customers to be doc e signed which saves so much time to produce and convert. Our projects team use it to manage installs and again with the data they input anyone can access the data and know the stage each project is at. Our Service team use it send out jobs to our engineers which gives them a detailed report about each job and from this we know if any quote is required or invoicing. Also our contracts are so easy to manage, Our accounts team use for to create invoices, chase payment and stock control. Management can easily pull of data to evaluate all areas of the business to make improvements or spot any concerns. We love how the platform can so easily be adapted to suit how you wish to use the system to suit your business. Will all the automations does the work for us and no longer do we need sticky note reminders everywhere. It is very difficult to find something you would require in your business that the system wont do they have thought of everything. The customer care is excellent. > > **Cons**: I would like the university to improve a little. Sometimes I do a module but then have to do more research to get more information. The questions at the end could be more and maybe introduce samples to do to check you fully understand. . At times the road crew can contradict information. > > Big change was set up for our business prior to me joining and it was never developed fully. I now have a better understanding of big change and with the help of the university, representative and big change staff i have met on the way, I am really moving forward the system. Big change really does listen to all of their customer and if you find anything you need, feed it back to them and they get their development teams to work on it. Feedback to them is so important as they are constantly develop the system. When I started the office was full of sticky notes with staff reminders \& messages, we had several different systems, a lot of tasks were done manually i.e. engineers job sheets. Now we just have one system that everything is done on and the system does most of the work for us from reminding to producing professional documents ----- ### "If you are an existing company and you take on this product, expect a disappointing Big Change\!\!" — 2.0/5 > **Terry Clark** | *4 August 2022* | Construction | Recommendation rating: 0.0/10 > > **Pros**: Sales reps are likeable and extremely helpful. \[SENSITIVE CONTENT\] in customer services is a good guy but he must follow through on what he saw and understood when we asked him to come and visit us to see the issues we were having. > > **Cons**: The product is only fit for a one trade business- the sales reps will say yes to all your questions without ensuring their answers to be true Our IT engineer worked on the installation and onboarding full time and was not given the promised support from Big Change We lost three members of our team, who jointly made a major mistake due to failure of linking separate trades within our organisation. You will be charged for everything and there are extras on every turn you take. > > You are expected to do all of the onboarding with little or no support. My team are unimpressed with my decision to use Big Change and we have reverted back to our original CRM system Podio by Citrex a far superior product. ----- ### "Great piece of Software\!" — 4.0/5 > **Jane** | *30 June 2023* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: Ability to see jobs in real time. Allows complete visibility throughout the whole business. We use the knowledge base for how too's and all of our policies to make sure that people use the correct ones. Being involved with the BC team when things don't quite work how you would like and they are alway willing to listen and take on board my suggestions and ideas.THe basic setting up was relativley easy and the worksheets are a great idea\! > > **Cons**: The financial side of BC reporting isn't really up to scratch at the moment and we have had to find work arounds. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.co.uk/software/149479/jobwatch-powered-by-bigchange?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/149479/jobwatch-powered-by-bigchange) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data