What Is Unitrends Backup?

If managing backups is just one of your countless responsibilities in IT, then consider Unitrends for all-in-one ease-of-use. Unitrends Backup Software is a prepackaged virtual appliance with fully integrated backup, replication, deduplication, archive, and instant recovery. Run it on vSphere, Hyper-V, XenServer, or deploy it as a VM within the Azure or AWS cloud. Integrate with our cloud which is purpose-built for effortless, cost-efficient backup, offsite storage, long-term retention and DRaaS

Who Uses Unitrends Backup?

Multi-functional IT, hybrid IT teams or individuals working for mid-sized to large enterprises. (MSPs, see msp.unitrends.com)

Unitrends Backup Details

Kaseya

Founded in 2004

Unitrends Backup videos and images

Unitrends Backup video
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Unitrends Backup Details

Kaseya

Founded in 2004

Compare Unitrends Backup with similar products

Starting price

US$349.00/one-time
US$2.00/month
N/A
N/A

Free Version

Free Version Yes
Free Version No
Free Version Yes
Free Version No

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

Unitrends Backup deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Unitrends Backup Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Management
  • Automated Scheduling
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Cloud Backup
  • Compliance Management
  • Compression
  • Continuous Backup
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronisation
  • Data Visualisation
  • Disaster Recovery
  • Document Storage
  • Duplicate Detection
  • Email Alerts
  • Encryption
  • File Management
  • HIPAA Compliant
  • Incremental Backup
  • Local Server Options
  • Monitoring
  • Policy Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Reporting & Statistics
  • Resource Management
  • Role-Based Permissions
  • SSL Security
  • Scheduled / Automated Reports
  • Secure Data Storage
  • Self Service Portal
  • Status Tracking
  • Task Scheduling
  • Third Party Integrations
  • Two-Factor Authentication
  • Version Control
  • Web Access / Restoration

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  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Audit Management
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Compliance Management
  • Compression
  • Continuous Backup
  • Customisable Reports
  • Data Import/Export
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronisation
  • Disaster Recovery
  • Document Storage
  • Email Alerts
  • Encryption
  • File Transfer
  • Incident Management
  • Incremental Backup
  • Local Server Options
  • Mobile Alerts
  • Monitoring
  • Multiple Format Support
  • Multiple System Support
  • Optical Character Recognition
  • Performance Metrics
  • Policy Management
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Remote Server Options
  • Reporting & Statistics
  • Retention Policy
  • Risk Alerts
  • Risk Assessment
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Status Tracking
  • Storage Quantity Control
  • Task Management
  • Third Party Integrations
  • Version Control
  • Web Access / Restoration
  • Workflow Management

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  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Backup and Recovery
  • Chat/Messaging
  • Commenting/Notes
  • Compliance Management
  • Customisable Branding
  • Data Import/Export
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronisation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Encryption
  • File Management
  • File Sharing
  • File Transfer
  • HIPAA Compliant
  • Historical Reporting
  • Mobile Access
  • Monitoring
  • Multiple User Accounts
  • Offline Access
  • Password Management
  • Real Time Data
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Secure Login
  • Third Party Integrations
  • Two-Factor Authentication
  • User Management
  • Version Control
  • Workflow Management

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  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Anti Spam
  • Anti Virus
  • Audit Trail
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  • Backup and Recovery
  • Compliance Management
  • Compliance Tracking
  • Compression
  • Configurable Workflow
  • Configuration Management
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronisation
  • Disaster Recovery
  • File Management
  • File Transfer
  • HIPAA Compliant
  • Incident Management
  • Issue Management
  • Monitoring
  • Multiple Data Sources
  • Policy Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Scheduling
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Sensitive Data Identification
  • Status Tracking
  • Task Scheduling
  • Third Party Integrations
  • User Management
  • Web Threat Management
  • Web Traffic Reporting
  • Whitelisting/Blacklisting
  • Workflow Management

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  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Archiving & Retention
  • Automated Scheduling
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Bare-Metal Restore
  • Compression
  • Continuous Backup
  • Data Capture and Transfer
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronisation
  • Data Visualisation
  • Deduplication
  • Differential Backup
  • Disaster Recovery
  • Drag & Drop
  • Duplicate Detection
  • Encryption
  • File Management
  • File Transfer
  • Incremental Backup
  • Monitoring
  • Multi-OS
  • Multiple Format Support
  • Policy Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Resource Management
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Server Monitoring
  • Task Scheduling
  • Third Party Integrations
  • Two-Factor Authentication
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  • Workflow Management

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Unitrends Backup Reviews for UK Users

Read all 29 reviews

Average score

Overall
4.7
Ease of Use
4.1
Customer Service
4.7
Features
4.6
Value for Money
4.2

Reviews by score

5
21
4
8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Yuri M.
Yuri M.
IT Infrastructure Specialist
Telecommunications, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 15/01/2020

"Unitrends its a enterprise feature backup solution with ease of use and quick implementation"

Comments: We love the product because it give us less time to restore in case of the emergency and also the learning curve is quick. The reports are also very informative so we can know exactly what is happening with the backups and make sure we can restore in case we needed.

Pros: I like the fact that it integrates very easy with a vmware virtual enviroment. Before Unitrends we had other backup solution but it did not give us the flexibility that we needed. With Unitrends we can stablish different policies base on the criticallity of the application or important to the business. We have different enviroments and we don't have to use other products. The restore is fast and if you have a secondary site, you can have disaster recovery scenarios were within minutes you will have the service up and running.

Cons: Well, I think that there is not a but thing about the Unitrends software. Maybe when you are scaling the solution, you will have to keep growing with more appliance and I think it is not that good for a small company size

  • Reviewer Source 
  • Reviewed on 15/01/2020
Lee F.
Network Systems Analyst
Law Enforcement, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 10/01/2020

"A Good Solution"

Comments: It is a solid offering at a much better price than some rather well-known alternatives. Service is superb.

Pros: I like the tie to my storage, and how easy it backs up and restores medium to small size vm's. Support has been great.

Cons: Oracle appears to be the red headed stepchild. No Oracle RAC support. It can struggle with large(7+TB) data sets, but then what doesn't?

  • Reviewer Source 
  • Reviewed on 10/01/2020
David M.
IT Administrator
Automotive, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 30/01/2017

"Descent backup software, nothing exceptional"

Comments: I have been using Unitrends for about a year now. It does what it is supposed and handles everything I need it to but it doesn't really shine at anything. The interface is not very intuitive.

Pros: All necessary features. Cost effective

Cons: Interface and tools are not intuitive.

  • Reviewer Source 
  • Reviewed on 30/01/2017
Greg L.
Sr Systems Administrator
Health, Wellness & Fitness, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 10/01/2020

"Reliable, functional and easy"

Comments: Needed to replace two old backup solutions, one that handled virtual, the other handled physical servers. Unitrends allowed us to consolidate our backups to one solution that has been supremely reliable

Pros: The reliability of the backups and how easy any issues have been to resolve. I also appreciate that the appliances are self-contained. No extra servers or overhead to worry about

Cons: Some issues do require contacting Unitrends support. Good part is that their support is the best I've experienced. Prompt responses and quick and easy resolutions

  • Reviewer Source 
  • Reviewed on 10/01/2020
Verified Reviewer
Sr Director
Biotechnology, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 08/03/2019

"simple to configure and get started"

Comments: Very good experience as the vendor staff go overboard to ensure that we are comfortable operating the product and are just a phone call away. They call you almost once every day to follow up with you if there are any issues.

Pros: The simplicity involved in configuring the product and getting started is the best part. Backing up and restoring can't be simpler than this and has been really easy for us with this product. If one is looking for a simple back up solution at a very affordable price, this product is the one to go for.

Cons: Although, the solution is simple per-se, it takes a little bit of time to get used to the desktop interfaces in the product - there is a little bit of learning as with other similar products in terms of getting used to the steps. Also, at times, machines with bigger CPU's took much longer to back up than normal.

  • Reviewer Source 
  • Reviewed on 08/03/2019