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CommandCenterHD logo

CommandCenterHD

CommandCenterHD Overview:

What is CommandCenterHD?

Digital Signage providers who focus solely on software will set you up for failure. Instead of paying for login credentials to a CMS platform, we solve each of your communications issues with daily, professionally curated content and data-integrated campaigns.

Need to improve employee retention, manufacturing floor productivity, or retail experiences? Industry Weapon has content programs to make an impact.

FREE unlimited 24/7 support & training.

Who Uses CommandCenterHD?

We provide digital signage solutions to all industries, from small businesses to global enterprise organizations.

Where can CommandCenterHD be deployed?

Cloud-based
On-premise
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Overall rating

See all reviews
Based on 62 reviews
4.6
Write a Review!

Reviews sentiment

Positive
89%
Neutral
10%
Negative
2%

Starting Price

US$750.00
Per User, Per Month

Free trial

About the vendor

  • Industry Weapon
  • Located in Pittsburgh, US
  • Founded in 2003

CommandCenterHD support

  • Phone Support
  • 24/7 (Live rep)

Countries available

Australia, Brazil, Canada, China, Germany

Countries available

Countries where the product is available. Note: Customer support may not be accessible in that country.

  • Australia
  • Brazil
  • Canada
  • China
  • Germany
  • Japan
  • Mexico
  • United Kingdom
  • United States

Languages

English

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Capterra verified reviews for CommandCenterHD

Overall rating

4.6
Based on 62 reviews
Write a Review!

Filter reviews (62)

Most Helpful Most Recent
Kaitlin
Marketing Coordinator in US
Electrical/Electronic Manufacturing, 501–1,000 Employees
Used the Software for: 2+ years

"User Friendly"

13 August 2019
4.0
Overall, I think it's a great tool. It's very useful and easy to use. I can update content within minutes.
Pros:
It's very easy to use. The content that I put on the screens comes across clearly. Option for RedCore is awesome. My coworkers all give good reviews. I like the option to put multiple campaigns on one channel. It makes it easy to regionalize the screens while still giving them shared content.
Cons:
Issues with the TVs, we have multiple that go down at once and issues with getting them back up. I can't get any of the gifs that I make to move on the screens.
Reviewer Source
Sarah
Communication Specialist in US
Verified LinkedIn User
Higher Education, 201–500 Employees
Used the Software for: 2+ years

"Great platform for campus digital signage"

4 December 2018
4.0
We installed Industry Weapon software across our new college campus, and it's been great. The ability to easily customize content across campus without having to physically go to each display and reprogram it is such a time-saver. The built-in features are great, and the support can't be beat!
Pros:
I love how customizable it is - we have yet to come up with a scenario Industry Weapon can't pull off!
Cons:
It's not the most stable platform I've ever used. Certain displays seem to break randomly and inexplicably. But, it's easy to fix on my own!
Reviewer Source

Industry Weapon Response

7 December 2018

Hi Sarah, Thanks for the review! If you're having an issue, we want to know so that our team can look into what is causing your problem. Your account manager will be reaching out to get more details and help figure out your problem.

Michael
Senior Support Team Lead in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 1+ year

"Great Customer Service"

21 August 2019
5.0
Pros:
The software is very easy to use. The support is great.
Cons:
I don't have any issues with this product.
Reviewer Source
Verified Reviewer
Verified LinkedIn User
Higher Education, 5,001–10,000 Employees
Used the Software for: 2+ years

"So Painfully Annoying"

2 January 2020
1.0
Pros:
The only pro is that the customer support is actually good. They solve most of the problems that arise. And trust me they will arise.
Cons:
There's too many specific reasons why this is a horrible software, but I'll try to keep it more generalized. Essentially this software was not designed for the user. It was designed by tech guys who understand it because they're tech guys. When real-world applications are needed, the support team agrees that certain features should be included but do nothing about it. I only use this because the company I work for has a contract with Industry Weapon. If I had the choice, I was chuck this software into a 1990's website. (Because it's so behind the times. Get it?)
Reviewer Source
Verified Reviewer
Verified LinkedIn User
Oil & Energy, 1,001–5,000 Employees
Used the Software for: 1+ year

"Internal Communications: Benefits and Set backs"

6 November 2018
4.0
Benefits overall out way the bad. I would love to see new videos of how to do certain things, more technical things, than are currently displayed. A walk through video would also be nice instead of the shortened videos that are currently shown.
Pros:
I love the ease in which slides can be added/deleted from rotation. The ease of adding new users and templates to the main hub is amazing. The image quality and resolution is also amazing when viewing on tv and the quality does not distort.
Cons:
How hard template manger is to create. It is challenging to have the whole team set a digital template when reviewing items. It is also hard to create functional ideas without having exact specifications. Another set back is how difficult it is to manage the sizing of media inside of Command Center.
Reviewer Source

Industry Weapon Response

13 November 2018

Hi there, it sounds like we need to get you better access to training materials! https://training.industryweapon.com/ is a great place to start. We have more in-depth training materials within the "I'm New to CommandCenterHD" section. In particular outlining your options to re-size media like you would in a WSYWIG editor such as Powerpoint. Bottom line, we want to make sure you get access to the training you need. Our email address is included in this response, please let us know availability for a call to review further. Thanks!

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