Retreat Booking Guru

Retreat Booking Guru

by Retreat Guru

Who Uses Retreat Booking Guru?

Retreat centers across the globe.

What Is Retreat Booking Guru?

Imagine having a super-organized digital assistant.

Our retreat booking software's comprehensive, integrated features come together to allow you to handle all the facets of retreat planning, room booking and customer management in one seamless system that saves you time. Automated emails, guest statements, deposits, room assignments and more are designed to make your life easy. Scalable to meet the needs of the largest retreat centers. Schedule a free demo with a retreat consultant today!

Retreat Booking Guru Details

Retreat Guru

http://retreat.guru

Founded 1998

Retreat Booking Guru Pricing Overview

Retreat Booking Guru does not have a free version but does offer a free trial. Retreat Booking Guru paid version starts at US$99.00/month.

Starting Price

US$99.00/month

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

Live Online

Webinars

Documentation

Support

Business Hours

Online

Retreat Booking Guru Features

Online Booking Systems
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Activities Booking
CRM
Central Reservation System
GDS/OTA Integration
Itinerary Creation
Multi-Day Booking
Package Creation
Payment Processing
Pricing Management
Promotions Management
Quote Management
Reservations Management
Resource Management
Vendor Management
Waiver Management
Website Management
Facility Scheduling
Inventory Management
Online Payments
Staff Management

Retreat Booking Guru Reviews for UK Users

Showing 5 of 31 reviews

Overall
4.8/5
Ease of Use
4.7/5
Customer Service
4.9/5
Features
4.5/5
Value for Money
4.8/5
Nathaniel t. H.
Assistant Director
13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/01/2018

"Amazing, efficient, easy to use. "

Comments: Easy book and retreat set-up as well as group rental management

Pros: The customer service and it's easy of use. The people at Retreat Guru are all doing a wonderful job and it's always a pleasure to know we have their responsive, competent, friendly support.

Cons: It could use more pricing features. But that is coming. It's always evolving around user needs and that's why this software only gets better.

  • Reviewer Source 
  • Reviewed on 18/01/2018
Dorothy R.
Subprioress
Religious Institutions, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/03/2019

"Great Retreat Booking Software"

Comments: Having retreatants and program participants be able to register and pay online has been something both they and we have wanted for a long time. As soon as it went live, we had people using it and happy to do so. That cut back on the number of phone calls and the time spent on manual registrations done by our staff--a big help to us! People really appreciate being able to register/pay online; it saves them time too. We think our income has increased, but haven't done a complete analysis yet. I'd be surprised if it doesn't show an increase--which is important to us even though we are a nonprofit. Guru has been a big success for us and we are very glad to have found it!

Pros: It does about 97% of what we want to do with it, an excellent piece of software. I think with feedback from users to developers it should soon do 100% of what we want. It is on the complex side from user's point of view, but what we need done is complex, so that's no surprise. The setup and training is also excellent--we felt we had the undivided attention of the person who worked with us to decide if it was the right software for us, and also of the person who helped us learn it. And they were always nice to us, never impatient : ) They helped us understand how it would interface with our website and also gave us information about Paypal and other payment options for online payments. Not least important is the cost: we thought for years we couldn't afford such software, but this software is the best for our retreat booking purposes and it's relatively inexpensive.

Cons: Some of the language does not fit *our* retreat ministry, although I'm sure it's perfect for others. In some cases the language could be changed, but in others we just have to live with it. Guru representatives helped us change as much as they could, certainly. Don't know how easy it would be to make changing language more flexible, but that would be helpful to us. One problem that keeps cropping up is that each registration is tied to an i.d. number, so that if someone registers often for our retreats and programs, s/he sometimes ends up with more than one i.d. I think this is something that needs more work in order for it not to be so labor-intensive on the user end.

  • Reviewer Source 
  • Reviewed on 15/03/2019
Anna F.
PsyD student
Education Management, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
    1/5
  • Ease of Use
    1/5
  • Features & Functionality
    1/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 11/12/2019

"Well intentioned but the outcome looks like a scam: they're selling spots on full retreats"

Comments: Terrible

Pros: It seems like they have cool retreats, but you can never know if you can trust them.

Cons: I wanted to book a retreat in Morocco and paid the deposit, thinking it would reserve my spot. I then booked my flights and afterwards received an email telling me that paying the deposit does not confirm your spot because the retreat center might not be available in those dates and recommended not to book my flights until I received confirmation from the retreat center. It turned out those dates were unavailable. How was I supposed to know that paying the deposit does not ensure your spot? How was I supposed to know that those dates were unavailable? I contacted them right away and they say there is a mention of this in the cancellation policies. It's a small paragraph at the bottom of the cancellation policies. This is how they get you. Very deceiving! To sell something you don't have is called scam, wether it was your intention or not.

  • Reviewer Source 
  • Reviewed on 11/12/2019
Henrike S.
Business Manager
Hospitality, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/12/2018

"Awesome system, no more worries"

Comments: Aside from the great software, I'm really impressed with the team and customer service. Whenever I encounter a hiccup or have a question, the retreatGuru team is available within a short period of time, and always happy to help.

Pros: That it's very customisable. Beforehand we had booking systems that could do either a hotel functionality OR retreats with set dates, but not both. That made things very complicated. Now with retreatGuru, after initially investing the time to set it up properly now it's super easy to use. Love it!!

Cons: That it takes up quite a bit of data to load each site. When I work from home or use my mobile hotspot, I have limited/expensive internet and it really drains a lot of my precious MBs to load each page. Maybe that could be optimised over time. if you have unlimited Internet it's not an issue though...

  • Reviewer Source 
  • Reviewed on 12/12/2018
Gayle O.
CEO
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/04/2018

" I love working RetreatGuru - professional, friendly and great service!"

Comments: Helps organize all our clients and availability.

Pros: I like that all records and data are well organized, accessible and recorded for future reference. I also like the reports - easily customizable! It works very well for hotels and retreat centers. And customer service is excellent!

Cons: We are a retreat company without one location - this software works best for a hotel or retreat center. Some aspects of the software are user-friendly - some things a bit less.

  • Reviewer Source 
  • Reviewed on 19/04/2018