Retreat Booking Guru
by Retreat Guru5 / 5 30 reviews
Who Uses This Software?
Retreat centers across the globe.
Average Ratings30 reviews
- Overall 5 / 5
- Ease of Use 5 / 5
- Customer Service 5 / 5
- Features 4.5 / 5
- Value for Money 5 / 5
- Starting Price US$99.00/month
- Free Version No
- Free Trial Yes
Cloud, SaaS, Web
- Retreat Guru
- Founded 1998
About Retreat Booking Guru
Imagine having a super-organized digital assistant.
Our retreat booking software's comprehensive, integrated features come together to allow you to handle all the facets of retreat planning, room booking and customer management in one seamless system that saves you time. Automated emails, guest statements, deposits, room assignments and more are designed to make your life easy. Scalable to meet the needs of the largest retreat centers. Schedule a free demo with a retreat consultant today!
Retreat Booking Guru Features
- Activities Booking
- Booking Notes
- Customer Support
- Group Reservations
- Promotions Management
- Rate Management
- Room Booking Management
- Third Party Booking
- Accommodation Booking
- Activities Booking
- Central Reservation System
- Coach Booking
- Custom Packages
- Customer Management
- GDS / OTA Integration
- Itinerary Creation
- Payment Processing
- Price / Margin Management
- Promotions Management
- Quote Management
- Reservations Management
- Vendor Management
- Website Management
- Facility Scheduling
- Inventory Management
- Online Payments
- Staff Management
Retreat Booking Guru Most Helpful Reviews
Reviewed on 15/03/2019
Great Retreat Booking Software
Comments: Having retreatants and program participants be able to register and pay online has been something both they and we have wanted for a long time. As soon as it went live, we had people using it and happy to do so. That cut back on the number of phone calls and the time spent on manual registrations done by our staff--a big help to us! People really appreciate being able to register/pay online; it saves them time too. We think our income has increased, but haven't done a complete analysis yet. I'd be surprised if it doesn't show an increase--which is important to us even though we are a nonprofit. Guru has been a big success for us and we are very glad to have found it!
Pros: It does about 97% of what we want to do with it, an excellent piece of software. I think with feedback from users to developers it should soon do 100% of what we want. It is on the complex side from user's point of view, but what we need done is complex, so that's no surprise. The setup and training is also excellent--we felt we had the undivided attention of the person who worked with us to decide if it was the right software for us, and also of the person who helped us learn it. And they were always nice to us, never impatient : ) They helped us understand how it would interface with our website and also gave us information about Paypal and other payment options for online payments. Not least important is the cost: we thought for years we couldn't afford such software, but this software is the best for our retreat booking purposes and it's relatively inexpensive.
Cons: Some of the language does not fit *our* retreat ministry, although I'm sure it's perfect for others. In some cases the language could be changed, but in others we just have to live with it. Guru representatives helped us change as much as they could, certainly. Don't know how easy it would be to make changing language more flexible, but that would be helpful to us. One problem that keeps cropping up is that each registration is tied to an i.d. number, so that if someone registers often for our retreats and programs, s/he sometimes ends up with more than one i.d. I think this is something that needs more work in order for it not to be so labor-intensive on the user end.
Reviewed on 12/12/2018
Awesome system, no more worries
Comments: Aside from the great software, I'm really impressed with the team and customer service. Whenever I encounter a hiccup or have a question, the retreatGuru team is available within a short period of time, and always happy to help.
Pros: That it's very customisable. Beforehand we had booking systems that could do either a hotel functionality OR retreats with set dates, but not both. That made things very complicated. Now with retreatGuru, after initially investing the time to set it up properly now it's super easy to use. Love it!!
Cons: That it takes up quite a bit of data to load each site. When I work from home or use my mobile hotspot, I have limited/expensive internet and it really drains a lot of my precious MBs to load each page. Maybe that could be optimised over time. if you have unlimited Internet it's not an issue though...
Reviewed on 19/04/2018
I love working RetreatGuru - professional, friendly and great service!
Comments: Helps organize all our clients and availability.
Pros: I like that all records and data are well organized, accessible and recorded for future reference. I also like the reports - easily customizable! It works very well for hotels and retreat centers. And customer service is excellent!
Cons: We are a retreat company without one location - this software works best for a hotel or retreat center. Some aspects of the software are user-friendly - some things a bit less.
Reviewed on 20/10/2016
Best Retreat Booking Software there is!
Comments: We love the responsiveness of the Retreat Guru team. We are more secure with this software and features than any other product we have used. You guys really built a solid product, it is simple to use yet it has all the features that we need
Pros: It's responsiveness and simplicity
Cons: Reports could be more easy to use and more functional
by Retreat Guru on 18/11/2016
Thank you Nathaniel for your feedback. We are so glad you are happy with your experience, and we wanted to let you know that in the latest version of our software the reporting capability within the Registrations section just became more robust, and easier to use. This is part one of a host of improvements you'll see in the coming months to the various reporting features in the software.
Reviewed on 18/01/2018
Amazing, efficient, easy to use.
Nathaniel t. H.
Comments: Easy book and retreat set-up as well as group rental management
Pros: The customer service and it's easy of use. The people at Retreat Guru are all doing a wonderful job and it's always a pleasure to know we have their responsive, competent, friendly support.
Cons: It could use more pricing features. But that is coming. It's always evolving around user needs and that's why this software only gets better.