Who Uses This Software?
Medium / large businesses, and small and medium enterprises who are looking to build an online booking solution into their application or organizations.
Average Ratings26 reviews
- Overall 4.5 / 5
- Ease of Use 4.5 / 5
- Customer Service 4.5 / 5
- Features 4.5 / 5
- Value for Money 4.5 / 5
- Starting Price US$199.00/month
- Pricing Details Starting at $10/mo per calendar
- Free Version No
- Free Trial Yes
Cloud, SaaS, Web
Mobile - iOS Native
24/7 (Live Rep)
- Founded 2011
Comprehensive development platform, fully accessible through REST API with thorough documentation. We specialize in building plug & play booking solutions that meet the needs of complex enterprise scenarios.
Flexible setup, and a best in class feature list to configure any booking scenario.
We make it easy to build truly custom, white labeled solutions with minimal coding
- Appointment Reminders
- Automated Scheduling
- Calendar Sync
- Client Database
- Group Scheduling
- Mobile Access
- Online Booking
- Online Payments
- Recurring Appointments
- Room Booking Management
- Activities Booking
- Booking Notes
- Customer Support
- Group Reservations
- Promotions Management
- Rate Management
- Room Booking Management
- Third Party Booking
OnSched Most Helpful Reviews
Reviewed on 03/09/2016
Awesome customer service - so far / so good
Comments: We have been using onsched for our music lesson bookings for a little over a year. As I write this review out, I do so completely objectively: For the past 14 months, my experience with onsched has been nothing short of excellent. I was pretty surprised at the lengths they went to, to convince me to switch from Genbook - and I'm glad I did. The people at this company are very well educated from what I could tell - and are really very smart. My on-boarding representative had a background in marketing, helped me change some stuff on my website that was completely unrelated and then ended up helping put together a marketing plan for me. I was pretty blown away by this; it's honestly helped our business. Although there are a few capabilities I wish it could offer, OnSched is genius at what it does already
Pros: Ease of use, The google and outlook integrations make it easy for our different teachers to adapt to using the system (we tried 3 in the past that nobody would ever use) - Easy to book online - it's Aesthetically pleasing - Easy access to customer service (with real people!) that really does blow the lid off the other companies
Cons: There are certain limitations to the software that I don't quite endorse, and would love to have more accessibility to customize the features inherent in the system. For instance, we would love to be able to format, on our own, the infrastructure of the Administrator, Reservationist, and Staff roles to allow for certain levels of access to information. This is actually something that they are working on right now from my questions about it - which is great!
Reviewed on 07/09/2016
OnSched really is just solid!!
Comments: Scott and Connor have been life savers for us for the last month, while trying to learn how to effectively use your system, for our needs!!! We want to spend our time pleasing customers not wasting time messing around with our scheduling system I think the best part about using onsched is the new business we're getting. I didn't realize how effective email marketing was. It's pretty cool when we're slow to be able to just hit email customers and let them know that we have open spots. Very cool.. Although change is always hard we are happy with onsched and glad we made the change!! We love the chat on the site - we were convinced it was a robot at first because of a lightning fast response we got at 3am (LOL), but we have always received a very quick response when we have needed to use it otherwise Your staff knows the system very thoroughly, and we've managed to push through a few little problems we had early on without pain so thanks so much guys!!!
AMAZING!! customer service
Really great system that met all of our needs
It's actually brought us new business
Cons: There's a few things that are a little bit confusing in the portal that take a little bit of getting used to. Or maybe it was just us.. One other thing that was annoying was a little bug with uploading images. I'd always have to upload images twice for them to work.. kind of a pain
Reviewed on 06/09/2016
AWESOME Customer service. Product looks much better than the other softwares that I've tried
Comments: I had a wonderful experience start to finish with OnSched. Their customer support people really know what they're doing which is really helpful to someone like me who doesn't catch onto the whole "tech" thing easily. We have a very complex business where we see a lot of students on a weekly basis, have quite a few teachers and also run classes. I was pretty close to giving up on the whole online idea that my colleagues were pushing, however in hindsight I'm glad I didn't. Although the setup process took a few days longer than I thought, everything went relatively very smoothly. They help me through every step, right through to helping train our teachers on how to use it. They also installed the online booking part right into my website which was very cool.
Pros: Everything is very clean and easy to use, the customer service is really really worth it in itself.
Cons: The only thing that I was iffy about was the lack of mobile apps currently available. As I understand it (according to customer support) they're working on it and plan to release an app within the next 2 months - I don't really mind waiting given all of the lengths they went to to get me on as a customer
Reviewed on 21/09/2016
Works great for my studio, makes things easy
Comments: I've had a pretty good experience. I was cold called by scott one of the sales reps from inksched.com, onsched's sister company specific for tattoo artists. He figured out what my pain points were and sold me on the software to solve them. They have done that and more! impressive
- Seeing everything in one place
- getting rid of the people who cancel half an hour before appointments. We usually get 3-4 days notice now because that's when our reminders go out
- I can see how much money my staff should be making based on how busy they are
Cons: Nothing really
Reviewed on 22/09/2016
Great for Tattoo business
Comments: onsched is a great tool for our tattoo studio. We use it mainly just to look at what our artists are doing on a daily basis when we're not there. Our artists take a 50% cut of what they (and we) book, so it's really useful being able to pull up reports that show how much each artist did in a week and making sure the payout matches that. If not, there's usually something going on. The first week I used onsched i ended up firing one of our artists because he was stealing. wouldn't have ever even known if it weren't for appointment booking software, who would have thunk
- Audit trail
- See what's going on
Cons: - Weekly view is very different than what I'm used to