Whip Around

All in one Fleet management System

Pros:

Right from the start i found this software easy to use, easy to integrate and easy to maintain. It takes alot of the hassle out of Fleet management for the managers as well as the drivers. With the recent addition of the Maintenance section, we've been able to keep better track of upcoming services and certifications resulting in less down time for the fleet.

Cons:

Customization of the reports would be a benefit as well as being able to assign annual inspection dates, for CVIP or other certifications, to vehicles instead of relying on the reminders section. having it auto populate in the maintenance section when due.

Alternatives Considered: Fleet Complete

Reasons for Switching to Whip Around: Its user friendly interface and mobile monitoring functionality made it a clear choice. The exceptional customer service goes along way as well.

Overall a great software

Comments: Much easier to track and share inspections

Pros:

Creating Faults to track repairs and being able to assign to mechanic to be signed off on once repaired.

Cons:

I would like to see some user/driver based forms. ie: Payroll Entry, Time Off Requests, Parts Requests, etc.

What I wish it had

Comments: Its great for pretrips but other than that trying to use anything else I have struggled with bugs or just a release of the feature to early to where it really needed more thought and development. I hope to see some corrections of the current features to make it more used friendly on all platforms.

Pros:

The inspections tab works great its user friendly on both driver and mechanic side and I don't have any issues there.

Cons:

1) I wish you could make assets available to more than one group. I want to separate my mechanics and drivers since they have separate forms but I would then have to have 2 of every asset making me pay double. 2) I wish you could achieve vehicles. We have had trucks get totaled and we have to keep pretrips for records but we don't need to keep paying for the asset to be active when we don't have it any more. 3) I wish the phone app was more comparable to the computer. There is so much you cant get to or navigate on the phone and it makes it hard when you out in the shop trying to look through inspections and work orders of the truck you are trying to repair. The app overall is just not user friendly for mechanics which makes it hard to teach them to use it. 4) This would be a great tool for mechanic shops if you found a way to make a customer asset for vehicles not owned by the company.

GlennM

Comments: The online help is very quick and useful when training new admin users.

Pros:

Ease of creating forms that include photos to be input by drivers. Easy for drivers learn to use right away.

Cons:

having to create a 'team' for each driver/asset.

Alternatives Considered: Fleetio

Reasons for Switching to Whip Around: Ease of use by drivers and admin staff. Effectiveness of reporting to admin.

Simplified our lives!

Comments: We use Whip Around for our fleet of Non-Emergency Medical Transportation vehicles. We need to be in compliance with state and federal regulations on par with ambulances. Whip Around keeps our vehicles properly inspected by drivers, and stocked with all the required equipment at all times.

Pros:

The ability to track the needs of our drivers without trying to track a flood of emails was a huge draw. The new dashboard tells us everything that needs to be addressed at a glance, every day.

Cons:

We learned through trial and error that organizing our vehicles by their fleet number made tracking easiest. There is a slight, but manageable learning curve. I suggest creating a "Test Car" profile first and looking over what the vehicle profiles ask for. The more information you put in, the more effective the software becomes.