Who Uses This Software?

Providers of Tours and Activities operating within the leisure industry: Outdoor & Indoor, City tours, Wellness & Sport, Food & Drink, Events & Culture, etc.

Average Ratings

35 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4.5 / 5
  • Features 4 / 5
  • Value for Money 4 / 5

Product Details

  • Starting Price US$49.00/month
  • Free Version Yes
  • Free Trial Yes
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • bookingkit
  • https://bookingkit.net
  • Founded 2014

About Bookingkit

bookingkit is the European market leader in booking and management software for activity providers. We help you make all your services instantly bookable directly on your website - quick & easy integration, no programming skills needed! Save time and manual labor while increasing your sales by up to 30%!

bookingkit provides a centralised, user-friendly platform through which you can promote your services across channels like TripAdvisor, mydays & more. Request a free no-commitment demo!

Bookingkit Features

  • Calendar Management
  • Confirmation/Reminders
  • Discount/Coupon Management
  • Group Registration
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Surveys & Feedback
  • Wait List Management
  • Attendee Management
  • Confirmation/Reminders
  • Discount/Coupon Management
  • Event Calendar
  • Marketing Management
  • Online Payments
  • Online Registration
  • Social Media Promotion
  • Wait List Management
  • Website Management
  • Activities Booking
  • Booking Notes
  • CRM
  • Customer Support
  • Group Reservations
  • Promotions Management
  • Rate Management
  • Room Booking Management
  • Third Party Booking
  • Attendee Tracking
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Custom Forms
  • Event Registration
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Processing
  • Self Check-in
  • Surveys & Feedback
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management
  • Accommodation Booking
  • Activities Booking
  • Central Reservation System
  • Coach Booking
  • Custom Packages
  • Customer Management
  • GDS / OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Price / Margin Management
  • Promotions Management
  • Quote Management
  • Reservations Management
  • Vendor Management
  • Website Management

Bookingkit Most Helpful Reviews

Bookingkit is handy and reliable!

Reviewed on 20/05/2019
Kilian S.
CEO
Entertainment, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It is really the perfect solution for my business!

Pros: The dashboard is very straight forward and presents a broad array of functions in a very clear way. The product is easy to use and allows you to start offering online bookings within minutes. Been in contact with customer support many times and they always were fast and helpful!

Cons: As far as I understood, there are some minor restrictions in terms of customising the plug-in. Also, flexible vouchers can be tricky, but that's advanced stuff!

Theater with bookingkit

Reviewed on 07/06/2019
Marco S.
Owner
Entertainment, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall my experience ( i own 2 accounts) is really ok. The service and communication works quick and as well they find mostly a solution for problems. The service and quick response is more important for me then evera options.

Pros: I like the easy to use software. Very easy to integrate to other platforms and mostly the function is 100% perfect. For customers also for me and my business.

Cons: For a theater there are more events to integrate, then for a sport event. We have many different events. At the moment its not possible to integrate a place management that customer can chose their seats... Sometime its not easy to find the right event in the lists to integrate in. the websites because of much scrolling - and its not really easy to delete a event, just overwrite... Also to add a booking service charge to the customers at the checkout would be help us to make the price more transparent to the customers and our clients and arts...

BE CAREFUL with trial accounts, they charge you!

Reviewed on 29/08/2019
Frank S.
Owner
Sports, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source 
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I opened a trial account with bookingkit. While testing I found out that many functionalities are not activated within the trial account, so I clicked on activating the more advanced functionalites, e.g. resource management, which I needed to test as well. Some days after entering some test bookings, I received an invoice for bookings I made via bookingkit. I was surprised and contacted bookingkit to let them know that I only have a test account and they should please cancel the invoice.
What I had to learn then was a joke to me: by activating the resource management functionalities, they reverted my trial account into a payable acount! Without any clear hint or pop-up, they just do it.
I contacted bookingkit, but they are just not willing to cancel the invoice .... I am now in a very frustrating email conversation with them to try to get rid of this annoying invoice. Instead of behaving customer friendly and understanding that trial accounts chould not be charged, they sending me invoice reminders and refuse to cancel the invoice.
Usually if something like this happens already during the trial phase, one can imagine what happens if you are a real customer ...
So my recommendation is: fingers away from bookingkit trial accounts!
As this case is ongoing actualy: I will post another comment once I found out if bookingkit continues to enforce payment of the unjustified invoice, or if they understand that charging for trial accounts is a no-go.

Pros: Looked promising in the beginning, until I had to learn that they are charging for trial accounts

Cons: Bad customer service, lack of functionalities re resource management

Is good

Reviewed on 14/06/2019
Michele T.
Ceo
Sporting Goods, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: The many possibilities of setting, the support.

Cons: The voucher that the client receive is not good for the Italian style

Our experience with bookingkit

Reviewed on 28/09/2016
Doreen K.
Manager
Food & Beverages
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: In collaboration with our partner bookingkit, we can offer an efficient software to our cooking schools. With bookingkit and its easy-to-handle administration, we can save a lot of time for our clients. That way, they can focus on their core business cooking.

Pros: Offers all functions we need. Very helpful insights in marketing & sales and finding new customers by reaching out to relevant platforms

Cons: Sometimes we could not find important functions as they were "hidden". Bookingkit could give us more regularly updates when they change or improve something in their software.

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