Bookingkit

Bookingkit

by bookingkit

Who Uses Bookingkit?

Providers of Tours and Activities operating within the leisure industry: Outdoor & Indoor, City tours, Wellness & Sport, Food & Drink, Events & Culture, etc.

What Is Bookingkit?

bookingkit is the European market leader in booking and management software for activity providers. We help you make all your services instantly bookable directly on your website - quick & easy integration, no programming skills needed! Save time and manual labor while increasing your sales by up to 30%!

bookingkit provides a centralised, user-friendly platform through which you can promote your services across channels like TripAdvisor, mydays & more. Request a free no-commitment demo!

Bookingkit Details

bookingkit

https://bookingkit.net

Founded 2014

Bookingkit Pricing Overview

Bookingkit has a free version and offers a free trial. Bookingkit paid version starts at US$49.00/month.

Starting Price

US$49.00/month

Free Version

Yes

Free Trial

Yes

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Bookingkit Features

Class Registration Software
Attendee Tracking
Calendar Management
Enrollment Confirmation
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Promotions Management
Reminders
Surveys & Feedback
Wait List Management
Attendance Tracking
Billing & Invoicing
Class Management
Class Scheduling
Client Management
Costume Management
Online Payments
Online Registration
Point of Sale (POS)
Reporting
Self Service Portal
Staff Management
Attendee Management
Confirmation/Reminders
Discount/Coupon Management
Event Calendar
Marketing Management
Online Payments
Online Registration
Social Media Promotion
Wait List Management
Website Management
Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes
Attendee Tracking
Badge Management
Calendar Management
Class Registration
Contact Management
Custom Forms
Event Registration
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Processing
Self Check-in
Surveys & Feedback
Activities Booking
CRM
Central Reservation System
GDS/OTA Integration
Itinerary Creation
Multi-Day Booking
Package Creation
Payment Processing
Pricing Management
Promotions Management
Quote Management
Reservations Management
Resource Management
Vendor Management
Waiver Management
Website Management
Facility Scheduling
Inventory Management
Online Payments
Staff Management

Bookingkit Reviews for UK Users

Showing 5 of 38 reviews

Overall
4.4/5
Ease of Use
4.1/5
Customer Service
4.4/5
Features
4.2/5
Value for Money
4.1/5
Verified Reviewer
owner
Leisure, Travel & Tourism, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 20/05/2019

"easy and efficent program and staff"

Pros: Really nice how it's involved in my website. Really easy and in accordance with my website style. Also, communication with other tourist OTA is important for me to manage only one agenda.
The Staff, CSRs were really kind to me! Thanks, guys!

Cons: I think it misses a title when I manage my products, but they give the possibility to tell them.
Even if they don't change the view, I like the possibility to communicate the problem on the software in a clear way. Maybe they will adjust it in the future

  • Reviewer Source 
  • Reviewed on 20/05/2019
Kilian S.
CEO
Entertainment, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/05/2019

"Bookingkit is handy and reliable! "

Comments: It is really the perfect solution for my business!

Pros: The dashboard is very straight forward and presents a broad array of functions in a very clear way. The product is easy to use and allows you to start offering online bookings within minutes. Been in contact with customer support many times and they always were fast and helpful!

Cons: As far as I understood, there are some minor restrictions in terms of customising the plug-in. Also, flexible vouchers can be tricky, but that's advanced stuff!

  • Reviewer Source 
  • Reviewed on 20/05/2019
Frank S.
Owner
Sports, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    1/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 29/08/2019

"BE CAREFUL with trial accounts, they charge you!"

Comments: I opened a trial account with bookingkit. While testing I found out that many functionalities are not activated within the trial account, so I clicked on activating the more advanced functionalites, e.g. resource management, which I needed to test as well. Some days after entering some test bookings, I received an invoice for bookings I made via bookingkit. I was surprised and contacted bookingkit to let them know that I only have a test account and they should please cancel the invoice.
What I had to learn then was a joke to me: by activating the resource management functionalities, they reverted my trial account into a payable acount! Without any clear hint or pop-up, they just do it.
I contacted bookingkit, but they are just not willing to cancel the invoice .... I am now in a very frustrating email conversation with them to try to get rid of this annoying invoice. Instead of behaving customer friendly and understanding that trial accounts chould not be charged, they sending me invoice reminders and refuse to cancel the invoice.
Usually if something like this happens already during the trial phase, one can imagine what happens if you are a real customer ...
So my recommendation is: fingers away from bookingkit trial accounts!
As this case is ongoing actualy: I will post another comment once I found out if bookingkit continues to enforce payment of the unjustified invoice, or if they understand that charging for trial accounts is a no-go.

Pros: Looked promising in the beginning, until I had to learn that they are charging for trial accounts

Cons: Bad customer service, lack of functionalities re resource management

  • Reviewer Source 
  • Reviewed on 29/08/2019
Marco S.
Owner
Entertainment, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 07/06/2019

"Theater with bookingkit"

Comments: Overall my experience ( i own 2 accounts) is really ok. The service and communication works quick and as well they find mostly a solution for problems. The service and quick response is more important for me then evera options.

Pros: I like the easy to use software. Very easy to integrate to other platforms and mostly the function is 100% perfect. For customers also for me and my business.

Cons: For a theater there are more events to integrate, then for a sport event. We have many different events. At the moment its not possible to integrate a place management that customer can chose their seats... Sometime its not easy to find the right event in the lists to integrate in. the websites because of much scrolling - and its not really easy to delete a event, just overwrite... Also to add a booking service charge to the customers at the checkout would be help us to make the price more transparent to the customers and our clients and arts...

  • Reviewer Source 
  • Reviewed on 07/06/2019
Michele T.
Ceo
Sporting Goods, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/06/2019

"Is good"

Pros: The many possibilities of setting, the support.

Cons: The voucher that the client receive is not good for the Italian style

  • Reviewer Source 
  • Reviewed on 14/06/2019