--- description: Discover the benefits and disadvantages of MasterControl Quality Excellence. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MasterControl Quality Excellence Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Compliance Software](/directory/30110/compliance/software) > [MasterControl Quality Excellence](/software/148577/mastercontrol) # MasterControl Quality Excellence Canonical: https://www.capterra.co.uk/software/148577/mastercontrol Page: 1 / 23\ Next: [Next page](https://www.capterra.co.uk/software/148577/mastercontrol?page=2) > Quality Management with Life Sciences-Specialized AI MasterControl Qx, the \#1 QMS in life sciences, connects quality for compliance. > > Verdict: Rated **4.5/5** by 540 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MasterControl Quality Excellence? Pharma, biotech, and medical device manufacturers, from startups to global enterprises, operating under FDA, EMA, ISO 13485, and GxP requirements across North America, Europe, and Asia-Pacific. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 540 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MasterControl - **Location**: Salt Lake City, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$25,000.00 - **Pricing model**: Other - **Pricing Details**: Flexible packaging from Quality Excellence Starter — pre-configured, pre-validated, and operational in 90 days for emerging life sciences companies — through Quality Excellence Complete for organizations needing full closed-loop quality management. Contact MasterControl for a package and pricing tailored to your organization's size and regulatory requirements. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Japanese - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, Ireland, Isle of Man, Italy, Japan, Jersey, Malaysia, Netherlands, New Zealand, Norway, Philippines and 12 more ## Features - Access Controls/Permissions - Alerts/Escalation - Approval Process Control - Archiving & Retention - Audit Management - Audit Planning - Audit Trail - Bills of Material - Change Management - Collaboration Tools - Commenting/Notes - Complaint Management - Compliance Management - Compliance Tracking - Corrective and Preventive Actions (CAPA) - Customisable Templates - Dashboard - Design Management - Document Capture - Document Check-in/Check-out - Document Coding & Control - Document Storage - Equipment Management - Feedback Management - File Sharing - Forms Management - Full Text Search - Incident Management - Internal Controls Management - Issue Tracking - Maintenance Management - Monitoring - Nonconformance Tracking - Order Management - Prioritisation - Project Management - Quality Control - Response Management - Risk Analysis - Risk Assessment - Risk Management - Risk Scoring - Root Cause Analysis - Search/Filter - Status Tracking - Task Management - Version Comparison - Version Control - Version Rollback - Workflow Management ... and 14 more features ## Integrations (16 total) - ADP Workforce Now - Arena - ComplianceWire - Microsoft 365 - Microsoft SQL Server - My Telescope competitive compass - NetSuite - PowerBI Portal - SAP BTP - Sage - ServiceNow - SharePoint Integration - Snowflake - Tableau - UKG Pro ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Compliance Software](https://www.capterra.co.uk/directory/30110/compliance/software) ## Related Categories - [Medical Lab Software](https://www.capterra.co.uk/directory/20043/medical-lab/software) - [Audit Software](https://www.capterra.co.uk/directory/30664/audit/software) - [Enterprise Risk Management Software (ERM)](https://www.capterra.co.uk/directory/32559/erm/software) - [Quality Management Software](https://www.capterra.co.uk/directory/30099/quality-management/software) - [Compliance Software](https://www.capterra.co.uk/directory/30110/compliance/software) ## Alternatives 1. [Isolocity](https://www.capterra.co.uk/software/148633/isolocity) — 4.6/5 (67 reviews) 2. [Mitti (by SafetyCulture)](https://www.capterra.co.uk/software/141080/iauditor) — 4.6/5 (355 reviews) 3. [KAWAK](https://www.capterra.co.uk/software/211071/kawak) — 4.6/5 (346 reviews) 4. [QT9 QMS](https://www.capterra.co.uk/software/97557/qt9-quality-management) — 4.8/5 (126 reviews) 5. [Qualio](https://www.capterra.co.uk/software/134050/quality-management-software) — 4.6/5 (138 reviews) ## Reviews ### "MC Qx at ONT" — 4.0/5 > **Katja** | *14 May 2025* | Nanotechnology | Recommendation rating: 8.0/10 > > **Pros**: MC Qx allows us to manage documents, training and quality processes in one place. All these can be linked to each other, for increased traceability. Powerful reporting dashboards are super helpful. > > **Cons**: Some of the processes are not super intuitive, but this is managed easily enough with end user training. ----- ### "Do not overcomplicate configuration" — 4.0/5 > **Tamara** | *21 May 2026* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: The customer support team really tries to work with you to solve issues. It is nice that our throughput time has decreased significantly now that we have moved away from paper. > > **Cons**: How it was set up by our company. Could have done with easier configuration since too many user groups and roles. ----- ### "Constant support, continuous Improvment, a few kinks to work out" — 4.0/5 > **Natasha** | *8 October 2025* | Biotechnology | Recommendation rating: 7.0/10 > > **Pros**: I like the connectivity of the modules and that mastercontrol is constantly improving. The different options and features are consistently offering more value, if you're ready to invest in your company. > > **Cons**: The different modules work slightly different depending on who developed them. Sometimes the most basic of functionality is not considered when making a product and then it can take quite a while to get that fix developed and released. Example, customization of task list, adding a star to favorite your documents from the document list instead of the infocard, not having a prefiltered supplier list, or even favoriting the most recent version of the document and making that a dynamic link not static with the version favorited. > > So far, it's been good. There are some areas that are extremely painful to work through but it's comforting to know that mastercontrol is aware and that there is constantly a plan to continue improving the products. The support that we have received (including summit) to me is invaluable. ----- ### "Some Modules Work Better Than Others" — 3.0/5 > **Emily** | *7 October 2025* | Pharmaceuticals | Recommendation rating: 7.0/10 > > **Pros**: I love the idea of the system. The document module works great\! Building workflows in Docs and AQEM is very easy and flexible. > > **Cons**: There are inconsistencies. The workflows are great but there are some bugs/defects in AQEM that need resolved. Insights needs to be simplified for use. Training is fine but there is room for improvement. > > I do like that the modules work together or can be linked for easy traceability. Document module works well and consistently with no or few errors. ----- ### "Excellent system" — 5.0/5 > **Surinder** | *30 July 2026* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: The modules for Document Control and AQEM are robust and compliant. Once the system is set up, it becomes easy. The more you use the system, it will eventually pay for itself in terms of time and resources. > > **Cons**: There can be the odd bug or issue but the Customer Support is good. Very quick and responsive and the service is professional and friendly. > > It is a big leap from a paper-based system. The support from developing and implementing the system was easy. In addition, compliant with the current practices. ----- Page: 1 / 23\ Next: [Next page](https://www.capterra.co.uk/software/148577/mastercontrol?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/148577/mastercontrol) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data