Who Uses Datto?

Cloud-based platform that helps small to midsize businesses streamline operations using data backup, network management, deployment templates, asynchronous mirroring, threat protection and more.

What Is Datto?

Datto is an innovative provider of comprehensive backup, recovery and business continuity solutions used by thousands of managed service providers worldwide. Dattos 200+ PB purpose-built cloud and family of software and hardware devices provide Total Data Protection everywhere business data lives. Whether your data is on-prem in a physical or virtual server, or in the cloud via SaaS applications, only Datto offers end-to-end recoverability and single-vendor accountability.

Datto Details

Datto

http://www.datto.com/

Datto pricing overview

Datto does not have a free version and does not offer a free trial.


Pricing Details

Contact Datto for pricing details.

Free Version

No

Free Trial

No

Datto deployment and support

Support

  • 24/7 (Live Rep)

Deployment

  • Cloud, SaaS, Web

Training

  • In Person
  • Webinars

Datto Features

  • Backup Log
  • Backup Scheduling
  • Cloud Storage Backup
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration

View full list of Backup Software

  • Backup Log
  • Backup Scheduling
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Multiple System Support
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration

View full list of Business Continuity Software

Vendor has not completed this information.

View full list of Document Management Software

Datto Alternatives

More Datto alternatives

Datto Reviews for UK Users

Read all reviews

Overall rating

4.4/5

Average score

Ease of Use 4.3
Customer Service 4.2
Features 4.3
Value for Money 4.1

Review software

Share your experiences with other software buyers.

Write a Review!
Steven M.
Operations Support Specialist
Financial Services, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 11/10/2019

"Generations beyond tape backup solutions"

Comments: The backup solution has saved us multiple times. The extended features of not just file recovery but bare-metal recovery saving us server rebuilding time and virtualization allowing us to bring up a server temporarily from a back-up were amazing features.

Pros: The ability to do virtualizations allows you to bring up servers temporarily when they fail. Users can still access the server and backups continue to be completed. You can then schedule downtime to restore the server instead of just interrupting users.

Cons: It is very technical and not something a technical novice can install and use correctly. You need an experienced technician to setup and maintain.

  • Reviewer Source 
  • Reviewed on 11/10/2019
Josh G.
Network Engineer
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 09/11/2020

"Better protection again ransomware"

Comments: Working with Datto has been great. After we received the product separate calls were setup to walk us through installing and configuring it. Their support was great and answered all of the questions I had and made sure I was familiar with their product.

Pros: We're switching from other backup software to Datto. Their backup appliance does an excellent job of keeping our data safe. I like that everyday I get a screenshot of the backed up device running. That way I know the backups will work when needed. This product also work 100% of the time. I've used other software that worked about 85%-90% of the time. This product has been consistent.

Cons: Setting it up is a little difficult at first. A couple options I think should be grouped together to make it easier to find them. That's my biggest complaint, which is minor in the entire scope.

  • Reviewer Source 
  • Reviewed on 09/11/2020
Joseph M.
Owner
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    2 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 10/04/2018

"Datto software can take and store excellent backups, but their interface routinely doesn't work."

Comments: The local backups are very reliable, they do offsite in a way that support can retrieve your data when needed, and the company if very polite and friendly, and will gladly explain why the part you need doesn't work.

Pros: Backups are easy to review and set up. If you are setting up a local backup and have simply server setups (Such as a stand alone Windows server) it is easy to take backups, manage images, and even get to files for fast restores.

Cons: Many features are published before they work, and if your server has any type of complication, such as encryption or being Linux, the backups fail. Support will routinely close a ticket just saying that they are aware something a feature doesn't work, and they suggest that if you would like them to work as advertised a feature request should be put it.

  • Reviewer Source 
  • Reviewed on 10/04/2018
David R.
Tech Services Manager
Computer & Network Security, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/09/2020

"Reliable local & cloud backup."

Comments: Excellent! The customer service is very good and the people really know what they're doing!

Pros: Once the software and hardware are setup it's all hands off! The software will notify you if there are any issues with the backup. It will also notify you if the backup was successful by logging into the vm created by the backup!

Cons: I can't think of anything that I didn't like about this software. It has a straightforward web interface that is easy to navigate.

  • Reviewer Source 
  • Reviewed on 29/09/2020
Bryan R.
COO
Hospital & Health Care, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/11/2019

"Peace of Mind - Cloud storage"

Comments: Has maintained our business continuity planning allowing redundancy at reasonable expense.

Pros: Timely access to files, astounding ability to virtualize in intervals that meet business continuity.

Cons: High bandwidth. Requires high level education to maintain and use that we've outsourced to IT company.

  • Reviewer Source 
  • Reviewed on 24/11/2019