Who Uses Datto?

Cloud-based platform that helps small to midsize businesses streamline operations using data backup, network management, deployment templates, asynchronous mirroring, threat protection and more.

What Is Datto?

Datto is an innovative provider of comprehensive backup, recovery and business continuity solutions used by thousands of managed service providers worldwide. Dattos 200+ PB purpose-built cloud and family of software and hardware devices provide Total Data Protection everywhere business data lives. Whether your data is on-prem in a physical or virtual server, or in the cloud via SaaS applications, only Datto offers end-to-end recoverability and single-vendor accountability.

Datto Details

Datto

http://www.datto.com/

Datto Pricing Overview

Datto does not have a free version and does not offer a free trial.

Pricing Details

Contact Datto for pricing details.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Training

In Person

Webinars

Support

24/7 (Live Rep)

Datto Features

Business Continuity Software
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Datto Reviews

Showing 5 of 45 reviews

Overall
4.4/5
Ease of Use
4.3/5
Customer Service
4.1/5
Features
4.3/5
Value for Money
4.1/5
Doug F.
Owner
Information Technology & Services, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/10/2018

"Open Mesh Access Points"

Comments: I can centrally manage about 50 AP's for various clients all from one common cloud base interface. I also find the alerts very useful when a device goes offline.

Pros: Ease of setting up new devices. Quickly making changed that get distributed to all other nodes in the given network. Cloud based is a plus in this instance. I'm typically not a fan of most clound based solutions.

Cons: Quite a bit more pricey that other wireless AP solutions.

  • Reviewer Source 
  • Reviewed on 12/10/2018
Bryan R.
COO
Hospital & Health Care, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/11/2019

"Peace of Mind - Cloud storage"

Comments: Has maintained our business continuity planning allowing redundancy at reasonable expense.

Pros: Timely access to files, astounding ability to virtualize in intervals that meet business continuity.

Cons: High bandwidth. Requires high level education to maintain and use that we've outsourced to IT company.

  • Reviewer Source 
  • Reviewed on 24/11/2019
Joseph M.
Owner
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    2/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 10/04/2018

"Datto software can take and store excellent backups, but their interface routinely doesn't work."

Comments: The local backups are very reliable, they do offsite in a way that support can retrieve your data when needed, and the company if very polite and friendly, and will gladly explain why the part you need doesn't work.

Pros: Backups are easy to review and set up. If you are setting up a local backup and have simply server setups (Such as a stand alone Windows server) it is easy to take backups, manage images, and even get to files for fast restores.

Cons: Many features are published before they work, and if your server has any type of complication, such as encryption or being Linux, the backups fail. Support will routinely close a ticket just saying that they are aware something a feature doesn't work, and they suggest that if you would like them to work as advertised a feature request should be put it.

  • Reviewer Source 
  • Reviewed on 10/04/2018
Carl A.
Network Engineer
Information Technology & Services, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/02/2020

"Best Backup solution"

Comments: From the time we chose to use Datto, the setup and implementation was a breeze.
I have had several interactions with the Technical support team and their responses are always swift and accurate.
When using previous products, we received confirmation that backups completed, but Datto actually boot the backup and sends a screenshot verification of the successful login screen.

Pros: Ease of setup and use
Dashboard to see all backup statuses
Quick response from support for remediation of backup issues.
Daily verification that backup can actually boot if needed.

Cons: I haven't found any downside in the short time that we have been using the Datto product. We are still fairly new to it, but consider it a solid option

  • Reviewer Source 
  • Reviewed on 20/02/2020
Jason R.
IT Specialist
Computer & Network Security, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 18/12/2019

"More than just a backup"

Comments: This solved both data backup and disaster recovery all in one. Disaster isn't just an act of God, but hardware failure can be a disaster. Had client that was 24x7 that dealt with suicide hotline, their server allowed them to communicate with others across the country. This server allowed them to notify others when they had someone on the line that was suicidal. If they place the person on hold that person may not pick back up. When the server hardware failed, able to spin that server backup in a virtual environment and allowed them to continue showed me right there why to use this product.

Pros: Knowing that it is more than just a backup solution, it is a pure disaster recovery solution. Data recovery is great but when hardware fails knowing I can be backup and running in less than an hour is actually life saving.

Cons: Not much I don't like about the software. Once its up and running it works and support is wonderful, can't honestly think of con.

  • Reviewer Source 
  • Reviewed on 18/12/2019