Datto SIRIS

Who Uses Datto SIRIS?

Datto is an innovative, leading provider of comprehensive backup, recovery, and business continuity solutions used by thousands of managed service providers worldwide to protect their client's data.

What Is Datto SIRIS?

Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime.

Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a secure, cloud-based repository and full disaster recovery in the cloud.

All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.

Flexible deployment: software-only and hardened backup appliances.

Datto SIRIS Details

Datto

http://www.datto.com/

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Starting price

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US$2.00/month
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Free Version

Free Version No
Free Version No
Free Version No
Free Version Yes

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

Datto SIRIS deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)

Deployment

  • Cloud, SaaS, Web-based
  • Windows (On-Premise)
  • Linux (On-Premise)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Datto SIRIS Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Management
  • Automated Scheduling
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Cloud Backup
  • Compliance Management
  • Compression
  • Continuous Backup
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronisation
  • Data Visualisation
  • Disaster Recovery
  • Document Storage
  • Duplicate Detection
  • Email Alerts
  • Encryption
  • File Management
  • HIPAA Compliant
  • Incremental Backup
  • Local Server Options
  • Monitoring
  • Policy Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Reporting & Statistics
  • Resource Management
  • Role-Based Permissions
  • SSL Security
  • Scheduled / Automated Reports
  • Secure Data Storage
  • Self Service Portal
  • Status Tracking
  • Task Scheduling
  • Third Party Integrations
  • Two-Factor Authentication
  • Version Control
  • Web Access / Restoration

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  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Audit Management
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Compliance Management
  • Compression
  • Continuous Backup
  • Customisable Reports
  • Data Import/Export
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronisation
  • Disaster Recovery
  • Document Storage
  • Email Alerts
  • Encryption
  • File Transfer
  • Incident Management
  • Incremental Backup
  • Local Server Options
  • Mobile Alerts
  • Monitoring
  • Multiple Format Support
  • Multiple System Support
  • Optical Character Recognition
  • Performance Metrics
  • Policy Management
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Remote Server Options
  • Reporting & Statistics
  • Retention Policy
  • Risk Alerts
  • Risk Assessment
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Status Tracking
  • Storage Quantity Control
  • Task Management
  • Third Party Integrations
  • Version Control
  • Web Access / Restoration
  • Workflow Management

View full list of Business Continuity Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Forms Management
  • Full Text Search
  • Offline Access
  • Optical Character Recognition
  • Projections
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Tagging
  • Task Management
  • Template Management
  • Third Party Integrations
  • Version Control
  • Workflow Management

View full list of Document Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Archiving & Retention
  • Automated Scheduling
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Bare-Metal Restore
  • Compression
  • Continuous Backup
  • Data Capture and Transfer
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronisation
  • Data Visualisation
  • Deduplication
  • Differential Backup
  • Disaster Recovery
  • Drag & Drop
  • Duplicate Detection
  • Encryption
  • File Management
  • File Transfer
  • Incremental Backup
  • Monitoring
  • Multi-OS
  • Multiple Format Support
  • Policy Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Resource Management
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Server Monitoring
  • Task Scheduling
  • Third Party Integrations
  • Two-Factor Authentication
  • VM Backup
  • Version Control
  • Workflow Management

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Datto SIRIS Reviews for UK Users

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.5
Customer Service 4.5
Features 4.6
Value for Money 4.3

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Mark P.
Director
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/05/2021

"How much is your business and data really worth?"

Comments: Datto does everything as advertised. Fast recovery, great support and simple setup
Everything you expect and want

Pros: It is amazing how many people spend money in the wrong areas.
Backup and Disaster Recovery is crucial in EVERY business. One thing that stands out with Datto is the great service and reliability of a recovery.
We have needed Datto 3 times over Covid at 5am Sydney time, and support were there in less than 5mins to assist.
Setup is quick and easy as well.
Fast and reliable recovery

Cons: People will complain about the price.
Yes it is a lot more than its competitors however you also get a lot more for your $$$.
So really when you drill it down, its a smorgasbord of product features, speed and support.
Unfortunately not everyone see this and therefore the price can be a kick back.

  • Reviewer Source 
  • Reviewed on 26/05/2021
Pulin K.
President
Hospital & Health Care, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    1 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 25/05/2021

"Unit Warranty is not honored by Datto so how can one trust warranty?"

Comments: I have been using Datto Siris for several years. We had purchased S3B2000 unit for a client to replace their older unit and upgrade to larger data backup. Datto provided 5 year warranty on the unit. However, when unit gave a problem and stopped backing up (unknown Software or hardware issue, Datto support unilaterally decided without any explanation that it is not in warranty because of it being on a UPS and UPS battery powered off. Can you imagine a connection without UPS? Also can you find a UPS whose battery does not die after several years? The support made us do hard power shut off of the unit several times but it did nit connect to the environment. It sounds like a defect in the unit, but Datto support came up with a unilateral decision, without any explanation that they do not want to honor the warranty. Very poor response by support ????

Pros: Ease of use for setting up and usage of the product

Cons: Support for the product and warranty that should cover if the unit fails but Datto support person chose to arbitrarily ignore the warranty and no explanation of why not.

  • Reviewer Source 
  • Reviewed on 25/05/2021
Michael C.
Owner
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/06/2021

"A true Business Continuity solution"

Comments: Every time Ransomware has damaged our customers we have them back up and running within hours

Pros: Have to say the Tech support is Phenomenal, and recovery is a dream

Cons: Nothing to say , it works , and I'm happy

  • Reviewer Source 
  • Reviewed on 01/06/2021
Mari M.
Sales Manager
Information Technology & Services, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/05/2021

"Complete Solution"

Comments: It gives me peace of mind that I offer clients a solution that meets all their needs. I am very pleased.

Pros: Only one vendor for a total BC/DR solution. Robust security functionalities. Easy to set up and manage. Trust that I can recover granular data, files and virtual machines, without long or laborious processes

Cons: Because I am also a reseller, some customers still ask to support to tape, which is not available in SIRIS. Also, more compatibility with operating systems.

  • Reviewer Source 
  • Reviewed on 26/05/2021
Vincent R.
President
Information Technology & Services, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/05/2021

"Datto Siris Disaster Recovery Appliance"

Comments: Ability to quickly restore a server to service, either through virtualization or bare metal restore, reducing downtime and lost productivity. Providing peace of mind that the data is safe from disasters, ransomware attacks, or even accidental deletions.

Pros: I have the Siris X1 and X2 deployed at a couple of my clients, and have already used it to do a bare metal recovery of one server and a file level restore of a second. It backs up the systems hourly to itself so it can restore or virtualize the server locally, and also sends the data in the cloud, so if the entire building became unavailable due to an emergency, it can virtualize the servers in the cloud. I was able to quickly recover the server that experienced the drive failure, and if any issues arose, I could have virtualized the server temporarily. The backups are actually tested regularly by Datto with a screenshot verifying that the backups are bootable.

Cons: As this is a cloud based solution, there are recurring costs, however they are worth the peace of mind of having offsite backups that are actually tested.

  • Reviewer Source 
  • Reviewed on 25/05/2021